Randall Bridgeforth

Buying a car is a HIGHLY stressful experience for me. I worked with Erin Natzke and she is OUTSTANDING!! Double, triple checked details, Addressed my questions in such a way that suggested deeper ques I worked with Erin Natzke and she is OUTSTANDING!! Double, triple checked details, Addressed my questions in such a way that suggested deeper questions and I came away feeling confident in my purchase as well as informed on things that I didn't realize I should be informed about. Then the car arrived and the REALLY dreaded portion of the experience started dealing with financials and insurance, etc, which can take hours. I was quite impressed at Erin's demeanor and patience dealing with me with my feeling overwhelmed, asking the same question more than once, and so on. On top of that, Erin found be me significantly more affordable insurance rate as well as "prepped" me on the add-ons, etc, so I had a MUCH better idea what I wanted and needed. All this on a holiday weekend!!! Labor Day, no less, when it seems that car dealerships are at their peak. On the finance side, Randall Bridgeforth was a good experience as well. Very clear and patient, especially when one's eyes begin to glaze over. More

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Great experience. Matthew was very knowledgeable and attentive. Very professional approach. Overall a good car buying experience. Matthew was very knowledgeable and attentive. Very professional approach. Overall a good car buying experience. More

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I’ve bought my last four vehicles from Heritage Honda in Parkville. I always shop around and they are my first and last stop - as they consistently offer the best pricing up front. During my last experience Parkville. I always shop around and they are my first and last stop - as they consistently offer the best pricing up front. During my last experience Steven Hyde was great to work with - responding to calls and texts to make sure all of my questions were answered. I’ll definitely go back when time comes for my next vehicle. More

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