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Ramsin Pourgevargis
Ramsin Pourgevargis at Lexus Stevens Creek
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Ramsin Pourgevargis

Service Consultant

Lexus Stevens Creek

3333 Stevens Creek Blvd
San Jose, CA 95117

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4.9
17 Reviews
4.9

17 Reviews

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17 Reviews of Ramsin Pourgevargis

March 16, 2025

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Employee Rating

Great service experience ! Good communication and ride support. Clean and modern facility. Maintenance report appreciated. More

by Delopoulos
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Recommend Dealer
Yes
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Mar 17, 2025

Lexus Stevens Creek responded

Thank you for the fantastic feedback! We’re so glad to hear you had a great service experience. Communication and convenience are important to us, and we’re happy that our team was able to provide that. We’re also glad you appreciated the maintenance report. We hope to see you again soon! Team LSC Svc Center

March 05, 2025

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Always great service from everyone. I always get a loaner. And, my car is returned to me spotless. Kudos to all who touched my car and those I spoke with. More

by carolhorrillo
Recommend Dealer
Yes
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Mar 05, 2025

Lexus Stevens Creek responded

Thank you for your wonderful feedback! We truly appreciate you taking the time to share your experience. Providing great service is always our priority, and we’re delighted to hear that you consistently receive excellent care, a loaner vehicle, and a spotless car upon Lexus of Stevens Creek

January 26, 2025

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I’ve been so pleased with the car services every time I go ! There great! More

by Engenmarta
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Babcock, Kunal Pabla, Renna Yao , Delfin Valerio

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Jan 27, 2025

Lexus Stevens Creek responded

Thank you for your continued trust in us! We're so glad to hear that you've had such a great experience with our car services every time you visit. Lexus of Stevens Creek Svc Center

January 21, 2025

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Responsive team. It all worked our fine even though the car was there longer than anticipated. More

by Cdavis
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Recommend Dealer
Yes
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Jan 21, 2025

Lexus Stevens Creek responded

Thank you for your thoughtful review! We're glad to hear that our team was responsive and that everything worked out well, even though the car took a little longer than expected. We always strive to keep things running smoothly, and we appreciate your patience. Lexus of Stevens Creek

December 18, 2024

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Employee Rating

Lexus Stevens Creek Service exceeds my expectations every time I drop off my car. Whether it’s a warm greeting from Ramsin Pourgevargis (who excels in customer service and communication) or a seamless loaner More

by EricaK
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Workmanship
Service Time
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Recommend Dealer
Yes
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Dec 18, 2024

Lexus Stevens Creek responded

Thank you so much for your fantastic review! We’re thrilled to hear that every visit to Lexus Stevens Creek has exceeded your expectations. Ramsin Pourgevargis and our entire service team are dedicated to providing exceptional customer service, and it’s wonderful to know that his efforts made a difference during your visit. We’re also glad you enjoyed the seamless loaner vehicle experience! Your kind words mean a lot to us, and we’re honored to be your choice for all future service needs. We look forward to continuing to exceed your expectations in the future!

November 20, 2024

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I have always had excellent service at the Lexus service center for my RX350. Ramsin is my service advisor and has done an excellent job of communicating with me. I highly rate this service center. More

by linda_webb_2000
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Nov 20, 2024

Lexus Stevens Creek responded

Thank you so much for taking the time to leave such a fantastic review on DealerRater! We’re delighted to hear that you’ve had excellent experiences at our Lexus of Stevens Creek Service Center with your RX350. We’re especially glad to know that Ramsin has been able to provide exceptional communication and service.

November 11, 2024

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Employee Rating

Great customer service from Ramsin P. and service center team. Thanks again. Regards, Rodney J. More

by Rjonoubei
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Recommend Dealer
Yes
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Nov 11, 2024

Lexus Stevens Creek responded

Thank you for sharing your positive experience! We’re so glad to hear that Ramsin P. and our service center team were able to provide you with excellent customer service. It's always our goal to make sure our customers feel well taken care of, and we’re happy to know we met that standard for you. Lexus of Stevens Creek Svc Dept.

November 05, 2024

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Overall, it was a good experience this time. I am satisfied with the leverl of service received. More

by danielroom
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 05, 2024

Lexus Stevens Creek responded

Thank you for sharing your feedback on your recent service experience at LSC! We're so glad to hear that you were satisfied with the level of service you received. It's always our goal to provide an excellent experience for our customers, and your kind words let us know we're on the right track. Make it a great day and please hurry back

October 31, 2024

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Employee Rating

Very professional and knowledgeable. Quick service and good communication. Easy to schedule service online. Accessories service take a bit long as there was only one person working there More

by ramcha
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 31, 2024

Lexus Stevens Creek responded

We're honored to serve you @ Lexus of Stevens Creek and please hurry back

October 18, 2024

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Employee Rating

Service consultant, Ramsin Pourgevargis, was very helpful and knowledgeable. Scheduling the appointment was easy, and the car service provided was completed promptly. More

by Socorromgonzalez
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 18, 2024

Lexus Stevens Creek responded

Thank you so much for taking the time to share your positive experience on DealerRater! We’re thrilled to hear that Ramsin provided you with helpful and knowledgeable service. It’s great to know that scheduling your appointment was easy and that your car service was completed promptly. Make it a great day - Team LSC

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