Ramsin Pourgevargis
Ramsin Pourgevargis at Lexus Stevens Creek
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Ramsin Pourgevargis

Service Consultant

Lexus Stevens Creek

3333 Stevens Creek Blvd
San Jose, CA 95117

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4.9
12 Reviews
4.9

12 Reviews

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12 Reviews of Ramsin Pourgevargis

November 20, 2024

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Employee Rating

I have always had excellent service at the Lexus service center for my RX350. Ramsin is my service advisor and has done an excellent job of communicating with me. I highly rate this service center. More

by linda_webb_2000
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Workmanship
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Recommend Dealer
Yes
Nov 20, 2024

Lexus Stevens Creek responded

Thank you so much for taking the time to leave such a fantastic review on DealerRater! We’re delighted to hear that you’ve had excellent experiences at our Lexus of Stevens Creek Service Center with your RX350. We’re especially glad to know that Ramsin has been able to provide exceptional communication and service.

November 11, 2024

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Employee Rating

Great customer service from Ramsin P. and service center team. Thanks again. Regards, Rodney J. More

by Rjonoubei
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Lexus Stevens Creek responded

Thank you for sharing your positive experience! We’re so glad to hear that Ramsin P. and our service center team were able to provide you with excellent customer service. It's always our goal to make sure our customers feel well taken care of, and we’re happy to know we met that standard for you. Lexus of Stevens Creek Svc Dept.

November 05, 2024

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Overall, it was a good experience this time. I am satisfied with the leverl of service received. More

by danielroom
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Workmanship
Service Time
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Recommend Dealer
Yes
Nov 05, 2024

Lexus Stevens Creek responded

Thank you for sharing your feedback on your recent service experience at LSC! We're so glad to hear that you were satisfied with the level of service you received. It's always our goal to provide an excellent experience for our customers, and your kind words let us know we're on the right track. Make it a great day and please hurry back

October 31, 2024

Dealership Rating
Employee Rating

Very professional and knowledgeable. Quick service and good communication. Easy to schedule service online. Accessories service take a bit long as there was only one person working there More

by ramcha
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Service Communication
Recommend Dealer
Yes
Oct 31, 2024

Lexus Stevens Creek responded

We're honored to serve you @ Lexus of Stevens Creek and please hurry back

October 18, 2024

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Employee Rating

Service consultant, Ramsin Pourgevargis, was very helpful and knowledgeable. Scheduling the appointment was easy, and the car service provided was completed promptly. More

by Socorromgonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2024

Lexus Stevens Creek responded

Thank you so much for taking the time to share your positive experience on DealerRater! We’re thrilled to hear that Ramsin provided you with helpful and knowledgeable service. It’s great to know that scheduling your appointment was easy and that your car service was completed promptly. Make it a great day - Team LSC

October 13, 2024

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Employee Rating

Good service program that strives for effciency and high standard of care for their customers More

by jc
Recommend Dealer
Yes

Other Employees Tagged: Angel Dynes, Tommy Luong

Oct 14, 2024

Lexus Stevens Creek responded

Thank you for sharing your viewpoint and visit online and we're honored to serve you @ LSC

October 01, 2024

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Employee Rating

Advisor Ramsin was very thorough, even called to verify chosen service options. He gave updates periodically More

by orogo
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2024

Lexus Stevens Creek responded

Thank you for your kind words about Ramsin! We're delighted to hear that he was thorough and kept you updated throughout your service. Your satisfaction is important to us, and we appreciate your feedback! Lexus of Stevens Creek Svc Dept.

September 16, 2024

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Very friendly, efficient and thorough service department. There are loaner cars that really help for minimal disruption in your life. Check the gas gage before leaving the facility! More

by rosemary.c.adamson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2024

Lexus Stevens Creek responded

Thank you for your feedback! We’re glad to hear that you found our service department to be friendly, efficient, and thorough. It’s great to know that our loaner cars helped minimize any disruption to your schedule. We appreciate the tip about checking the gas gauge and will ensure it’s something we keep an eye on. If you have any further suggestions or need additional assistance, please don’t hesitate to reach out. Lexus of Stevens Creek Svc Center

August 05, 2022

Dealership Rating
Employee Rating

I have been working with Ramsin for several years. I am very satisfied with his great knowledgeable experience and sincerely attitude. Thank you Ramsin from Daren More

by Daren.kuo
Recommend Dealer
Yes

August 03, 2022

Dealership Rating

I am always happy to work with Ramsin in this dealership. He is punctual, knowledgeable, and helpful. More

by nafiseh.karimi
Recommend Dealer
Yes

Other Employees Tagged: Ramsin

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