Ramsey Abed
Ramsey Abed at Rocky Mountain Auto Brokers
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Ramsey Abed

Sales Consultant

Rocky Mountain Auto Brokers

4912 Carrera Pt
Colorado Springs, CO 80923

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5.0
9 Reviews

Dealership Experience

9 mos

Industry Experience

7 yrs, 1 mo

5.0

9 Reviews

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9 Reviews of Ramsey Abed

February 28, 2025

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Employee Rating

It was a wonderful experience buying from Rocky Mountain Auto Brokers! No pressure, and it was very relaxed and noncommittal. I was able to test-drive several of their cars, and at no time did I feel uncom More

by pamulajo
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Purchase Time
Finance Experience
Recommend Dealer
Yes

February 25, 2025

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Salesman and Account Manager were good. However, I was disappointed because when I got caught in one of Colorado's snow storms the windshield wipers left a lot to be desired. According to More

by carwkr
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Reynolds

February 15, 2025

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Employee Rating

The service team was good they fixed my rear window as promised and looked at the issue with the motor for my mirrors. They didn't fix it but told me what was wrong. More

by VTAILGATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Reynolds

January 13, 2025

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Employee Rating

My overall experience was outstanding. When I first inquired about the Jeep and asked Ramsey about getting the passenger side rear window fixed he said he would get it done, he held to his More

by VTAILGATE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Reynolds

December 19, 2024

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Employee Rating

The dealership was very professional and friendly. They answered my questions very thoroughly about all the cars I was looking at. Most importantly they were patient while I made my decision and they More

by vigilpeggy55
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edward Mesa

October 29, 2024

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Employee Rating

Came in to look at cars, did not expect to be going home in one. Ramsey and Lex worked hard to make it happen, thanks guys More

by Chrisie
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lex Arencibia, Rocky Rodriguez

October 04, 2024

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Employee Rating

Ramsey did not give up looking for what I wanted. We even went to lunch, in which he found something. We went back after lunch and he found what we wanted. More

by kathycoin
Recommend Dealer
Yes

Other Employees Tagged: Adam Reynolds

October 04, 2024

Dealership Rating
Employee Rating

Great selection of very clean cars at good prices. Ramsay was very patient with me as I picked out my daughters car. If you need a good clean used car, you'd be crazy not stop by and see Ramsay. Two More

by jbarnes14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edward Mesa

September 30, 2024

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Employee Rating

Zach is very rude and arrogant. There is no communication between the sales floor and service (Mechanic) department. I found the mechanic Mike to be pleasant and experienced. Zach h More

by jay_2101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Rachel Torres, Grethel Hernandez , Zach Keefer, Edward Mesa, Mike from service department 5 stars

Oct 01, 2024

Rocky Mountain Auto Brokers responded

Hey Juanita I'm sorry you felt I was rude and arrogant however I was explaining the best I could with out words being put in my mouth and lies being told to service about promises that were never made. Everything we promised was put in writing and handled in a timely manner. You bought the vehicle on 9/3 on 9/5 the salesman had reached out to you stating that parts were on order and service would reach out when they arrived. on 9/7 a Saturday you showed up with out any communication or appointment wanting to have the vehicle service done. At that point Mike explained he would try and squeeze you in. Unfortunately we couldn't control the coming back twice for service when we did not have the part available or no appointment set. Again we are sorry and strive to have the best service we can with the hand we are dealt.

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