Ramon DeArmas

They were cool at first and I did give them a good review at first but my traverse that I purchased transmission died they did fix the transmission but they have done nothing to get my 2016 Passat back on th at first but my traverse that I purchased transmission died they did fix the transmission but they have done nothing to get my 2016 Passat back on the road they had it yesterday they worked on it for 2 weeks I go to pick it up it doesn't start they jump it that's a brand new battery mind you interstate battery at that I get it home 9:00, my wife wants a mountain dew I go to start the car up to go to the gas station and it won't start I have turned the car over to the bank and I'm just waiting for the bank to come get it it is been in the shop six times I have shown Joe machens my receipts and they still have done nothing to fix these issues and problems they just said screw you small guy in your family deal with your piece of s*** German car. More

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Robert is great help and always explains the work that needs to be done on my car needs to be done on my car More

by Ss Verified Customer Verified Customer

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Great service and on time Service. The quality of service was also great. Thank you The quality of service was also great. Thank you More

by Sai Reddy Verified Customer Verified Customer

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I only wished for one, specific update to be made to my car. A very specific software update. Not only did they not do the one thing I needed, they charged me to diagnose first, then refused to do the upda car. A very specific software update. Not only did they not do the one thing I needed, they charged me to diagnose first, then refused to do the update, and finally tried to push a bunch of completely unnecessary and straight up false car care services on me. Frankly disgusted. More

by Foxekiwi Verified Customer Verified Customer

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So they sold me a car and know not even 2 days later I'm getting a code of some transmission problem and the car dont go passed 45 and im calling the person who sold it to me dont answer the phone getting a code of some transmission problem and the car dont go passed 45 and im calling the person who sold it to me dont answer the phone More

by F Verified Customer Verified Customer

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Laziest buch of people I ever met very disrespectful should fire them all very disappointed should fire them all very disappointed More

by melkersmanr Verified Customer Verified Customer

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Prompt service, they were very good to get us in quickly! Friendly, courteous personnel. Convenient location. Friendly, courteous personnel. Convenient location. More

by ilbrum Verified Customer Verified Customer

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Clean , dependable and courteous staff explained pre and post servicing what to expect, all concerns addressed post servicing what to expect, all concerns addressed More

by D.REDDY Verified Customer Verified Customer

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Always a pleasure to work with Joe Machens, I have bought a car or truck from Honda, Toyota, Ford, CDJR, and now Mazda Mitsubishi! I have had a great experience with all the Joe Machens lots! The Mazda deale a car or truck from Honda, Toyota, Ford, CDJR, and now Mazda Mitsubishi! I have had a great experience with all the Joe Machens lots! The Mazda dealership was special though, I was only there for a total of a couple hours… The staff was friendly and helpful, all of my questions were answered in a timely manner, and at no point was there a disconnect between what I was asking and a simple answer! James was honest and more than capable of delivering what he promised and Josh made things simple when discussing options to protect my investment! Thanks for the opportunity to do business with the Machens family of dealerships there’s a reason you are successful in the Columbia area! More

by spaceghost3486 Verified Customer Verified Customer

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Work done quickly and picked my car at place of employment. Pleasant experience from everyone employment. Pleasant experience from everyone More

by Linda Verified Customer Verified Customer

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