Ramon Amaya | Page 21

Oh my gosh, my service was a mess and partially due to the review process which doesnt end. I have received 4 different solicitations for reviews now on the same service event (different review forums fo the review process which doesnt end. I have received 4 different solicitations for reviews now on the same service event (different review forums for some reason) and provided 3 reviews plus this one…..which resulted in 2 callbacks from “the service manager”. The 2nd service manager who called 10 days after the first was angry (at me) about his department not completing the oil service properly. Please stop…sending….reviews….the phone numbers of the managers are 281-337-8345(decent concerned guy), and 281-337-2521 for the angry guy who belittled me for pointing out they didnt reset the oil light. Not a big deal on the oil light until you made me concerned that your anger may possibly be taken out on my wife if she ever brought the car back to the dealership for service. Ps: salesman maintains a high rating, but this review engine wont allow posting without picking a name….and I dont know the service guys name just phone number. More

by markcdouglass Verified Customer Verified Customer

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Kia repair, was great. Didn’t wait very long, around an hour. The counter man that took care was great. He informed me that my van was still under warranty and this was a r Didn’t wait very long, around an hour. The counter man that took care was great. He informed me that my van was still under warranty and this was a recall issue so no cost to me. He made my day. More

by joe.gaston1953 Verified Customer Verified Customer

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Professional and communication was great. After having my car at another dealership with little communication, I had my car towed to Gay and it was a much improved experience! After having my car at another dealership with little communication, I had my car towed to Gay and it was a much improved experience! More

by HANNAH.GARSIDE Verified Customer Verified Customer

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Courteous and friendly staff. Very Helpful. Great customer service. Great hours of operation and easy to work with. Very knowledgeable in the field Very Helpful. Great customer service. Great hours of operation and easy to work with. Very knowledgeable in the field More

by NANINOLAN Verified Customer Verified Customer

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Salesman wàs very knowledgeable and friendly. No sales pressure at all., i elem would definitely recommend Gay to ac friend. No sales pressure at all., i elem would definitely recommend Gay to ac friend. More

by meldturner Verified Customer Verified Customer

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Absolutely amazing service center. Would use again and buy again. They even took my car to my home afterwards! Would use again and buy again. They even took my car to my home afterwards! More

by aaronbreagan Verified Customer Verified Customer

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Very good service. Done Timely. Done right 2020 Kia sorento was clean and service was very good Done Timely. Done right 2020 Kia sorento was clean and service was very good More

by RANDYINMOSCOW Verified Customer Verified Customer

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Poor dealership give poor customers service and if a women comes in y'all will not like at there cat women comes in y'all will not like at there cat More

by Deb3bbie1959 Verified Customer Verified Customer

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The service was great and they were super easy to work with and very professional with and very professional More

by Nich Waltenbaugh Verified Customer Verified Customer

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As usual the maintenance was handled quickly and I was on my way without having to wait all day. Everyone was professional and friendly. my way without having to wait all day. Everyone was professional and friendly. More

by K McD Verified Customer Verified Customer

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