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Ramiro Orozco
468 Reviews
468 Reviews
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468 Reviews of Ramiro Orozco
October 23, 2025
Need to tell customer what needs to be done. I have to bring my car back too many times to complete the issue Also I have to made the video to show advisor what is wrong with my car. I have to bring my car back too many times to complete the issue Also I have to made the video to show advisor what is wrong with my car. More
by thuanknguyen
Verified Customer
October 21, 2025
Maria was very friendly and understanding. She informed me of the work done from my previous services at a different dealership, and reassured I was getting quality service without any up sale She informed me of the work done from my previous services at a different dealership, and reassured I was getting quality service without any up sales. More
by hannahduenwald
Other Employees Tagged: Sara Tello, Micky Gastrock, Steve Sako, Maria Castillo, Ervin Sunga, Pat O'Brien, Phil Stravers
October 16, 2025
Service at Fremont Toyota was excellent & Maria Castillo is my go-to service advisor when ever I need my vehicles serviced. I will continue to have my vehicles serviced at Fremont Toyota. is my go-to service advisor when ever I need my vehicles serviced. I will continue to have my vehicles serviced at Fremont Toyota. More
by FremontToyotaGuy
Other Employees Tagged: Ken Costa, Kourosh Ehsani, Kuldeep Brar, Robert Taguinod, Simon Dharmawan, Veer Singh, Erika Carlos, Roderick Buttram, Maria Castillo
October 08, 2025
easy to schedule an appointment quick and efficient service maria was the best, thank you! service maria was the best, thank you! More
by aa
Other Employees Tagged: Sara Tello, Micky Gastrock, Steve Sako, Maria Castillo, Ervin Sunga, Pat O'Brien, Phil Stravers
October 07, 2025
Very professional,helpful, courteous . Orozco was very helpful. Even though the lounge area was under construction, makeshift waiting area was comfortable. Orozco was very helpful. Even though the lounge area was under construction, makeshift waiting area was comfortable. More
by queenmotha72
September 25, 2025
Ramiro Orozco was very efficient and courteous. He went above and beyond the items that were on the worksheet. Because I was waiting for my car he made sure the service went quickly. I highly reco He went above and beyond the items that were on the worksheet. Because I was waiting for my car he made sure the service went quickly. I highly recommend the service department. I would suggest another dealership for sales. My experience wasn't very pleasant. More
by jackiebasham
September 17, 2025
All good, as expected, I wish you sent the request for a review after a month. We need to see how the repairs hold up in a reasonable amount of time before summiting a review. Thank you for your help. a review after a month. We need to see how the repairs hold up in a reasonable amount of time before summiting a review. Thank you for your help. More
by torresaustin
Other Employees Tagged: Maria Castillo
September 12, 2025
Car was received as a walk-in event after I made a mistake and scheduled the service for the wrong date. Car was ready within 2 hours as promised. Car is working well. mistake and scheduled the service for the wrong date. Car was ready within 2 hours as promised. Car is working well. More
by JBERNADAS
September 09, 2025
I took my car to Fremont Toyota for its first service and was very disappointed with the experience. When I picked it up, the car hadn’t been washed - inside or out - even though I had confirmed with Ramiro was very disappointed with the experience. When I picked it up, the car hadn’t been washed - inside or out - even though I had confirmed with Ramiro twice beforehand that it would be done. As the manager, Ramiro didn’t even check the car before handing it back, and when I asked about it, the only response was that they were “too busy.” Only after I insisted did they take the car back to get it cleaned. On top of that, the “Maintenance Required” alert wasn’t reset, leaving me to figure it out myself. I usually don’t leave bad reviews, but in this case I couldn’t help sharing how frustrating the experience was. More
by Raghav Jayaraman
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