Ralph Six

Laird Noller Ford Topeka responded

Thank you for your continued loyalty and for sharing your valuable feedback with us. We deeply appreciate your trust in choosing Laird Noller for your vehicle needs over the last 40 years. We're thrilled to hear that you find our staff and service to be consistently top-notch. Your satisfaction means the world to us. However, we understand your concerns regarding the trade-in valuation, and we apologize if you felt undervalued. We value your well-kept, Ford-serviced cars, and your loyalty is immensely important to us. We would love the opportunity to discuss your trade-in experience further and work towards a resolution that meets your expectations. Please feel free to reach out to our team, and we'll be more than happy to address any concerns. We use many different sources to value trades. Once again, thank you for being a valued member of the Laird Noller family. We look forward to continuing to serve you for many more years to come.