Ralph (RJ) Mahalak

Fantastic dealership with great prices and top-notch customer service. They made buying my car quick, easy, and enjoyable. Highly recommend! customer service. They made buying my car quick, easy, and enjoyable. Highly recommend! More

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Amazing service department , friendly and reliable. I suggest giving them a try. They are fast and helpful I suggest giving them a try. They are fast and helpful More

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Excellent sales agent very polite and professional 👍 the best in the game Also quick loan approval. the best in the game Also quick loan approval. More

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Ralph was very curt and not willing to help in a my situation at all. situation at all. More

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They sold me a new 2024 vehicle with a liftgate that cannot be closed. There is no automatic mechanism and it opens too high. I have spent 5 months trying to get some help but it appears that once the cannot be closed. There is no automatic mechanism and it opens too high. I have spent 5 months trying to get some help but it appears that once they sell the car, they no longer care about the purchaser. They don't return calls, texts or emails. It is very frustrating to have a vehicle with a trunk that we cannot use. They slipped one by me as I didn't expect a liftgate without an automatic closing mechanism. My trade in was a 2019 vehicle that had an automatic mechanism so I did not realize a new one wouldn't have such a thing and that it would open way too high to reach. They pulled a fast one on me. Extremely disappointed. More

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The dealership staff worked as a team every time we visited the Dealership. Our representative Mario Rodriguez is a standout, always willing to help us with whatever we need. Our resent visit to the se visited the Dealership. Our representative Mario Rodriguez is a standout, always willing to help us with whatever we need. Our resent visit to the service department for a minor recall issue was handled quickly and efficiently. More

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Great place to buy a vehicle! Everyone was so helpful and Mario was the best! Everyone was so helpful and Mario was the best! More

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Stay Clear of this dealership. Do not give them your hard earned money. They do not honor their warranties and the service center is just as bad. They literally installed parts inc Do not give them your hard earned money. They do not honor their warranties and the service center is just as bad. They literally installed parts incorrectly on my son's Jeep and refuse to make it right. BE WARE!!! More

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Took my ram 3500 2024 to get an oil change and service in lake wales Chrysler jeep dodge ram on 3/12/24. Was charged for the job. $462.05 . They also needed to do a recall on it. They didn’t do either of the lake wales Chrysler jeep dodge ram on 3/12/24. Was charged for the job. $462.05 . They also needed to do a recall on it. They didn’t do either of the things and marked that they did the oil change and the recall. When I called they gave excuses and told me to come back. I came back they gave me a rental now they called saying I need to bring the rental right away I said I live 3 hours away give me 2 days and I’ll be there they said no. I told them this was only happening because they didn’t do want they were supposed to do so to please work with me. They said no. The recall it had was serious it could of caused a bad accident as I couldn’t turn off the ignition button. I want this business to be held accountable. They didn’t consider my gas or time coming various times and they want me to pay for a rental if I don’t bring it back fast More

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Customer service was amazing Mario did a great job going over the process really great job I personally recommend this dealer to anyone just is amazing thank you over the process really great job I personally recommend this dealer to anyone just is amazing thank you More

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