My experience at Audi Ontario has always been excellent.
Ralph Perez went above and beyond to help me in a stressful situation. He took the time to explain the issues, all possible solutions, and was so kin
Ralph Perez went above and beyond to help me in a stressful situation. He took the time to explain the issues, all possible solutions, and was so kind and patient dealing with me for a whole week.
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by Maria_munoz412
Service Price Transparency
Dec 13, 2024 -
Audi Ontario responded
Maria,
We appreciate you for leaving Ralph this remarkable review! We are delighted to know that he took the time to explain the issues, all possible solutions, was so kind and patient. If there is ever anything more that we may help you with please do not hesitate to let us know.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
Love Audi Ontario Service.
Ralph Perez is totally focused on providing a high level of service. I had an oil change, spark plugs and engine air filters. Ralph kept me updated t
Ralph Perez is totally focused on providing a high level of service. I had an oil change, spark plugs and engine air filters. Ralph kept me updated throughout and made it another great experience.
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by d.hetzler66
Service Price Transparency
Oct 18, 2024 -
Audi Ontario responded
We appreciate you for leaving Ralph this remarkable review! We are delighted to know that he kept you updated and made your service experience great once again. We are honored by your continued business with us. We look forward to serving you again in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
I had a fantastic experience working with Farzy Rashid at
the dealership. He was knowledgeable, approachable, and made the entire process of acquiring a vehicle incredibly easy. I truly appreciated his hones
the dealership. He was knowledgeable, approachable, and made the entire process of acquiring a vehicle incredibly easy. I truly appreciated his honesty and transparency, especially when it came to explaining the finance portion. Farzy was also very willing to work with me to find the best solution. Overall, I highly recommend him and the dealership for anyone looking for a smooth and straightforward car-buying experience.
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by A1
Aug 27, 2024 -
Audi Ontario responded
Thank you for sharing the positive experience you had with Farzy! We are honored to have had the opportunity to work with you, and we are so glad that he took exceptional care of you. He will be delighted to have earned your high recommendation. Congratulations on your new vehicle! If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
Ralph Perez from the service department is exceptionally
knowledgeable, is highly trusted and the reason why we chose Audi Ontario to service our vehicle. We actually follow him from one dealership to anot
knowledgeable, is highly trusted and the reason why we chose Audi Ontario to service our vehicle. We actually follow him from one dealership to another because he is that good at what he does. He has always been clear and honest about what is needed, what has to be done, and expected time to complete the work. He is a pleasure to work with and an incredible asset to your dealership.
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by Sonia
Aug 27, 2024 -
Audi Ontario responded
Sonia,
Thank you for leaving Ralph this excellent review! He definitely is an asset to our team, and he will be honored to hear of your very kind words and to know how confident you are in his efforts. We look forward to continue providing you with our best care in your visits to come!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
The staff is focused on customer service excellence.
Have always been taken care of here!
Have always been taken care of here!
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by Chawrence
Service Price Transparency
Aug 16, 2024 -
Audi Ontario responded
Chawrence,
Thank you for leaving us this amazing review! We are glad to hear that our team took exceptional care of you and your automotive needs. We are happy to know that they provided you with excellent service. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
This was my first time at Audi Ontario and it was an
excellent experience. Very knowledgeable and friendly staff. I appreciate that I did not have to wait around for my appointment - it was at 10 am an
excellent experience. Very knowledgeable and friendly staff. I appreciate that I did not have to wait around for my appointment - it was at 10 am and that is the time I was seen. The technical team took great care of my vehicle. Ralph Perez is the reason I came to Audi Ontario. He is excellent at what he does, I trust him and his customer service far exceeds my expectations.
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by Sonia
Service Price Transparency
Other Employees Tagged:
Junior (Tech)
Aug 16, 2024 -
Audi Ontario responded
Sonia,
Providing immaculate and quality service is so important to us here at Audi Ontario and we are glad that Ralph's efforts could meet your satisfaction! We are thrilled to know that he was very knowledgeable and friendly. Please do not hesitate to give us a call if you ever have any questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
Ralph Perez made my experience at Audi Ontario Perfect.
He’s one of the main reasons I will continue to bring my car back for service.
He’s one of the main reasons I will continue to bring my car back for service.
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by Jamyou
Service Price Transparency
Jul 26, 2024 -
Audi Ontario responded
Jamyou,
We are grateful for you leaving Ralph this extraordinary review! We are thrilled to hear that Ralph took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that he made your experience perfect. We look forward to serving you again in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
My newly graduated daughter was heading across country to
start her new job. Ralph and the service team helped to make the car safe for the journey. They took on the repair on a Friday afternoon and had it
start her new job. Ralph and the service team helped to make the car safe for the journey. They took on the repair on a Friday afternoon and had it completed by Saturday morning. My daughter packed and headed out on Sunday per plan. Couldn't ask for better service and nicer people.
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by rob.corbin20
Service Price Transparency
Jul 26, 2024 -
Audi Ontario responded
Rob,
Providing immaculate and quality service is so important to us here at Audi Ontario and we are glad that Ralph's efforts could meet your satisfaction! We are thrilled to know that they were nice. Please do not hesitate to give us a call if you or your daughter ever have any questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
The service was fast and efficient.
I really appreciated all of Ralph Perez’s help. He went above and beyond!
I really appreciated all of Ralph Perez’s help. He went above and beyond!
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by karinna
Service Price Transparency
Jul 15, 2024 -
Audi Ontario responded
Karinna,
Providing fast and efficient service is so important to us here at Audi Ontario and we are glad that Ralph's efforts could meet your satisfaction! We are thrilled to know that he went above and beyond for you. Please do not hesitate to give us a call if you ever have any questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
Service was done quick and call service for ride is good,
no waiting time which I like the most.
no waiting time which I like the most.
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by chiachiakuan
Service Price Transparency
Jul 11, 2024 -
Audi Ontario responded
Providing quick and efficient service is so important to us here at Audi Ontario and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that you had no waiting time. Please do not hesitate to give us a call if you ever have any questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
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