Ralph Perez
Ralph Perez at Audi Ontario

Ralph Perez

Service Advisor

Audi Ontario

2272 E. Inland Empire Blvd
Ontario, CA 91764

5.0
36 Reviews
5.0

36 Reviews

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36 Reviews of Ralph Perez

February 06, 2025

Dealership Rating
Employee Rating

Dani is cool. She called me an uber to go home and come back. Made everything very easy, give that girl a raise! More

by Himynameisrocky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 06, 2025

Audi Ontario responded

We are grateful for you leaving Dani this exceptional review! We are pleased to know that she made everything very easy and got you a Uber home and back when your vehicle was ready. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

January 15, 2025

Dealership Rating
Employee Rating

Excellent service. Had a loaner car ready. Kept in contact with me easily via text. More

by SarahS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2025

Audi Ontario responded

Sarah, We are grateful for you leaving us this stunning review! We are pleased to know that our team had a loaner car ready for you and provided you with excellent service. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

January 13, 2025

Dealership Rating
Employee Rating

Audi Ontario has an awesome team. Everyone works together to get the job done. From service to sales, we can't thank this team enough! Ramon Flores in service helped us so much with o More

by thebuenofamily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 14, 2025

Audi Ontario responded

We appreciate you for leaving Ramon, Matt and Brett this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that they provided you with top notch service. We are delighted to know that they were helpful, friendly, professional, courteous and not pushy at all. We sincerely congratulate you on your new Audi S5- behalf of the entire Audi Ontario team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

December 13, 2024

Dealership Rating
Employee Rating

My experience at Audi Ontario has always been excellent. Ralph Perez went above and beyond to help me in a stressful situation. He took the time to explain the issues, all possible solutions, and was so kin More

by Maria_munoz412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2024

Audi Ontario responded

Maria, We appreciate you for leaving Ralph this remarkable review! We are delighted to know that he took the time to explain the issues, all possible solutions, was so kind and patient. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

October 18, 2024

Dealership Rating
Employee Rating

Love Audi Ontario Service. Ralph Perez is totally focused on providing a high level of service. I had an oil change, spark plugs and engine air filters. Ralph kept me updated t More

by d.hetzler66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2024

Audi Ontario responded

We appreciate you for leaving Ralph this remarkable review! We are delighted to know that he kept you updated and made your service experience great once again. We are honored by your continued business with us. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

August 26, 2024

Dealership Rating
Employee Rating

I had a fantastic experience working with Farzy Rashid at the dealership. He was knowledgeable, approachable, and made the entire process of acquiring a vehicle incredibly easy. I truly appreciated his hones More

by A1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Farzy Rashid, Diana Perez , Brett,

Aug 27, 2024

Audi Ontario responded

Thank you for sharing the positive experience you had with Farzy! We are honored to have had the opportunity to work with you, and we are so glad that he took exceptional care of you. He will be delighted to have earned your high recommendation. Congratulations on your new vehicle! If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

August 15, 2024

Dealership Rating
Employee Rating

The staff is focused on customer service excellence. Have always been taken care of here! More

by Chawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Wong

Aug 16, 2024

Audi Ontario responded

Chawrence, Thank you for leaving us this amazing review! We are glad to hear that our team took exceptional care of you and your automotive needs. We are happy to know that they provided you with excellent service. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

August 15, 2024

Dealership Rating
Employee Rating

This was my first time at Audi Ontario and it was an excellent experience. Very knowledgeable and friendly staff. I appreciate that I did not have to wait around for my appointment - it was at 10 am an More

by Sonia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior (Tech)

Aug 16, 2024

Audi Ontario responded

Sonia, Providing immaculate and quality service is so important to us here at Audi Ontario and we are glad that Ralph's efforts could meet your satisfaction! We are thrilled to know that he was very knowledgeable and friendly. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

July 26, 2024

Dealership Rating
Employee Rating

Ralph Perez made my experience at Audi Ontario Perfect. He’s one of the main reasons I will continue to bring my car back for service. More

by Jamyou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2024

Audi Ontario responded

Jamyou, We are grateful for you leaving Ralph this extraordinary review! We are thrilled to hear that Ralph took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that he made your experience perfect. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

July 25, 2024

Dealership Rating
Employee Rating

My newly graduated daughter was heading across country to start her new job. Ralph and the service team helped to make the car safe for the journey. They took on the repair on a Friday afternoon and had it More

by rob.corbin20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2024

Audi Ontario responded

Rob, Providing immaculate and quality service is so important to us here at Audi Ontario and we are glad that Ralph's efforts could meet your satisfaction! We are thrilled to know that they were nice. Please do not hesitate to give us a call if you or your daughter ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

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