Ralph Marcum
Ralph Marcum at Byers Volvo Cars
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Ralph Marcum

Internet Sales

Byers Volvo Cars

301 N Hamilton Rd
Columbus, OH 43213

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4.8
18 Reviews

Dealership Experience

15 yrs, 11 mos

Industry Experience

15 yrs, 11 mos

4.8

18 Reviews

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18 Reviews of Ralph Marcum

December 29, 2024

Dealership Rating
Employee Rating

They provided great customer service and provided us with a quality car. Ralph did a great job. More

by pete
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 30, 2024

Byers Volvo Cars responded

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience and that Ralph provided excellent customer service while helping you with a quality car. Your satisfaction means the world to us, and we look forward to assisting you again in the future. Drive safely!

December 22, 2024

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I was looking for a specific model of Volvo that was no longer in production. Unfortunately there are not many Volvos in my area and the ones that were for sale had issues. So after some searching I found More

by Bry R
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dustin Stygler

Dec 27, 2024

Byers Volvo Cars responded

Thank you for sharing your experience with us! We're thrilled to hear that you were able to find the specific Volvo model you were looking for through our platform. We understand that purchasing a vehicle online and across state lines can feel like a big leap, so it's wonderful to know that the process went smoothly and the vehicle arrived in great condition. We appreciate your understanding regarding the minor issues you encountered, and we’re glad to hear they didn’t overshadow your overall satisfaction. Your recommendation means a lot to us, and we’re also happy to hear that the shipping company made the delivery seamless. Thank you again for trusting us with your purchase. If there’s anything else we can assist you with, please don’t hesitate to reach out. Safe travels, and we hope you enjoy your Volvo for years to come!

November 30, 2024

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Easiest car buying experience i have ever had. Highly recommend this dealership and salesman and crew. More

by wgonyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dustin Stygler, Dante Sino

November 05, 2024

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This dealership was easy to work with, provided me extra pictures when requested, and when I drove 3 hours to look at a vehicle, they had it cleaned up and ready to go, and I found no issues with the vehicl More

by bms40222
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 01, 2024

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Raplh was a pleasure to work with. He made sure our new vehicle was clean and ready to go when we arrived. He stayed late to complete the sale and showed us all the features and set More

by Lmwhalen73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 04, 2024

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Awesome experience. Mr. Marcum was very thoughtful, even after the sale, ensuring that keys were made to the roof racks and providing assistance with the mirror programm More

by Taylor
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Recommend Dealer
Yes

Other Employees Tagged: Mark Geeding

August 14, 2024

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Dustin and Ralph took great care of us in getting in our new Volvo. This is the 2nd Volvo we’ve purchased from Byers and will be back! More

by ERIC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dustin Stygler

Aug 15, 2024

Byers Volvo Cars responded

Thank you for your loyalty to Byers, we truly appreciate your continued business! I'm so glad that Dustin and Ralph were able to provide exceptional service during your recent visit. We strive to make the car buying process as seamless and enjoyable as possible, and we are thrilled to hear that they took great care of you. Thank you for taking the time to share your positive experience with us, and we look forward to welcoming you back for any future Volvo purchases. Drive safely and enjoy your new car!

June 19, 2024

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Everything was very transparent, which made it easy to arrange the purchase. Mr. Marcum was especially helpful. More

by hoffma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Geeding

Jun 21, 2024

Byers Volvo Cars responded

Thanks for choosing Byers, we're thrilled to hear that your purchase experience was transparent and seamless. We're glad that Mr. Marcum could assist you and make the process even easier. Your satisfaction is important to us and we hope you continue to choose Byers for any future purchases.

June 18, 2024

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Employee Rating

Ralph did an outstanding job! ! The finance person did also. We love the vehicle we choose!! More

by TheWeavers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Geeding, Dustin Stygler, Joe Arrasmith , Mario Sanchez

Jun 18, 2024

Byers Volvo Cars responded

Thank you for choosing Byers and for taking the time to share your experience, Ralph! I couldn't agree more - our finance team is top-notch and we're so happy you found a vehicle that you love. We look forward to serving you in the future and being a part of your journey with your new vehicle. Thank you again for choosing Byers!

June 10, 2024

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Ralph made what is usually a dreaded process a positive experience. He was very thorough, professional and knows the Volvo products very well.. He took the time to help me get setup before I left and even More

by ddlandrews1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 18, 2024

Byers Volvo Cars responded

Thank you for your highly positive review, we are delighted to hear that you had a great experience with Ralph at Byers. Our team takes pride in providing exceptional service to our customers and it's wonderful to hear that Ralph went above and beyond to make sure you were taken care of. We feel fortunate to have Ralph as part of our team, his in-depth knowledge of Volvo products is truly an asset. We are thrilled that he was able to assist you during your visit and made the experience a positive one. Going above and beyond is what we strive for when it comes to our customers.

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