Ralph Marcum
Ralph Marcum at Byers Volvo Cars
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Ralph Marcum

Internet Sales

Byers Volvo Cars

301 N Hamilton Rd
Columbus, OH 43213

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4.7
15 Reviews

Dealership Experience

15 yrs, 9 mos

Industry Experience

15 yrs, 9 mos

4.7

15 Reviews

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15 Reviews of Ralph Marcum

November 05, 2024

Dealership Rating
Employee Rating

This dealership was easy to work with, provided me extra pictures when requested, and when I drove 3 hours to look at a vehicle, they had it cleaned up and ready to go, and I found no issues with the vehicl More

by bms40222
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 01, 2024

Dealership Rating
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Raplh was a pleasure to work with. He made sure our new vehicle was clean and ready to go when we arrived. He stayed late to complete the sale and showed us all the features and set More

by Lmwhalen73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 04, 2024

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Awesome experience. Mr. Marcum was very thoughtful, even after the sale, ensuring that keys were made to the roof racks and providing assistance with the mirror programm More

by Taylor
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Mark Geeding

August 14, 2024

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Employee Rating

Dustin and Ralph took great care of us in getting in our new Volvo. This is the 2nd Volvo we’ve purchased from Byers and will be back! More

by ERIC
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Dustin Stygler

Aug 15, 2024

Byers Volvo Cars responded

Thank you for your loyalty to Byers, we truly appreciate your continued business! I'm so glad that Dustin and Ralph were able to provide exceptional service during your recent visit. We strive to make the car buying process as seamless and enjoyable as possible, and we are thrilled to hear that they took great care of you. Thank you for taking the time to share your positive experience with us, and we look forward to welcoming you back for any future Volvo purchases. Drive safely and enjoy your new car!

June 19, 2024

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Everything was very transparent, which made it easy to arrange the purchase. Mr. Marcum was especially helpful. More

by hoffma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Geeding

Jun 21, 2024

Byers Volvo Cars responded

Thanks for choosing Byers, we're thrilled to hear that your purchase experience was transparent and seamless. We're glad that Mr. Marcum could assist you and make the process even easier. Your satisfaction is important to us and we hope you continue to choose Byers for any future purchases.

June 18, 2024

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Ralph did an outstanding job! ! The finance person did also. We love the vehicle we choose!! More

by TheWeavers
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Mark Geeding, Dustin Stygler, Joe Arrasmith , Mario Sanchez

Jun 18, 2024

Byers Volvo Cars responded

Thank you for choosing Byers and for taking the time to share your experience, Ralph! I couldn't agree more - our finance team is top-notch and we're so happy you found a vehicle that you love. We look forward to serving you in the future and being a part of your journey with your new vehicle. Thank you again for choosing Byers!

June 10, 2024

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Ralph made what is usually a dreaded process a positive experience. He was very thorough, professional and knows the Volvo products very well.. He took the time to help me get setup before I left and even More

by ddlandrews1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 18, 2024

Byers Volvo Cars responded

Thank you for your highly positive review, we are delighted to hear that you had a great experience with Ralph at Byers. Our team takes pride in providing exceptional service to our customers and it's wonderful to hear that Ralph went above and beyond to make sure you were taken care of. We feel fortunate to have Ralph as part of our team, his in-depth knowledge of Volvo products is truly an asset. We are thrilled that he was able to assist you during your visit and made the experience a positive one. Going above and beyond is what we strive for when it comes to our customers.

May 29, 2024

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Ralph Marcum is an outstanding sales representive for Byers Volvo. Always informative, helpful and patient. He has helped me with several questions I have had on my XC40. He even setup my garage door More

by daveball226
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Tim Wilkinson, Bob Schneider

May 30, 2024

Byers Volvo Cars responded

Thank you for your kind words and for taking the time to share your experience with Ralph and Byers Volvo. We are so glad to hear that he has been an outstanding representative for you and has provided helpful support with your questions and vehicle needs. We will make sure to pass along your words of praise to Ralph and the rest of our team at Byers Volvo. It is always our goal to provide exceptional service and help our customers make the right decision when it comes to their vehicles. Again, thank you for choosing Byers Volvo and we look forward to assisting you again in the future.

May 06, 2024

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Dealership was great Talked with Mario over the phone,gave a price I was willing to pay and was able to make a deal Mario was excellent their was no sales pitch or back and forth Frank was great More

by Bryankurt66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario Sanchez, Chris

May 10, 2024

Byers Volvo Cars responded

Thank you for choosing Byers Volvo and for sharing your positive experience with our team! We greatly appreciate your kind words about Mario, Frank, and Chris. It is important to us that our customers feel comfortable and supported throughout the car buying process. We are pleased to hear that you were able to make a deal that met your price point and we are honored to be the only place you trust to purchase a vehicle from. Your satisfaction is our top priority and we look forward to continuing to provide excellent service for all your future automotive needs. Thanks again for taking the time to share your feedback and for being a loyal customer of Byers Volvo! Sincerely, The Byers Volvo Team

April 23, 2024

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Ralph, my Salesman was transparent and provided me with pricing quickly for a used vehicle. He knew my price range and worked with me to find something in my range. No pressure sale, no gimmicks. Trustwort More

by Laura
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 24, 2024

Byers Volvo Cars responded

Thank you for sharing your feedback with us, Laura. We're glad to hear that Ralph was able to provide you with transparent and efficient service during your visit at Byers Volvo. We pride ourselves on our team's ability to truly understand and cater to our customers' needs. Your satisfaction is important to us and we look forward to serving you again in the future. Thank you for choosing Byers Volvo!

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