Ralph Johnston

Fantastic dealership with a great team of folks that helped our family buy our second car from them. helped our family buy our second car from them. More

by matthew.wood17 Verified Customer Verified Customer

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New, clean, sufficient. We were impressed with our initial email search when , among 5 dealers (Hyundai) we found a very responsive salesman, Ralph Johnson. Low key, non-pu We were impressed with our initial email search when , among 5 dealers (Hyundai) we found a very responsive salesman, Ralph Johnson. Low key, non-pushy, demeanor. He worked questions until he had good responses. Once at dealer he showed several Santa Fr e Models. First two were non starters, based on what we wanted in equipment package, color, etc. Third one, while way over our planned budget, hit the jackpot. We got no argument on our Kia trade in price, and put down a very large deposit to cover payment options. We will need continued assistance learning how to use all the electronics, devices, buttons, that far exceeded our expectations in terms of top line extras. Anyway, the initial calls for help once we got home, were met with successful guidance to get over the initial fear that the systems were more tuned for a Jet co-pilot than just ordinary folks. More

by tbratrudjr Verified Customer Verified Customer

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I have purchased or leased 6 Hyundai Sonatas and 5 Elantras in the past 30 years. They are very good cars at reasonable cost, are equipped with state-of-the-art safety features, and have the longest Elantras in the past 30 years. They are very good cars at reasonable cost, are equipped with state-of-the-art safety features, and have the longest warranty coverage. I just leased a 2024 Hyundai Elantra SEL from Ideal Hyundai. I compared Elantra prices on various Hyundai dealerships' websites in the Washington DC area. Ideal Hyundai in Frederick offers the greatest dealer discounts compared to other dealerships for identical models and trim levels. I phoned Ralph Johnson before going there and he verified the accuracy of the pricing. Ralph advised me how to get the best price for my trade-in. The dealership has a trade-in relationship with Carmax. Ideal offered me the same trade-in price that Carmax offered. I traded in my previous Elantra and drove out with a new 2024 Elantra. By trading in my previous car to Ideal, I only had to pay Maryland sales tax on the difference in price. Doing it this way, I saved $920 on the state sales tax. If I had sold my car elsewhere and then bought or leased a new car, I would have had to pay sales tax on the entire value of the new car. More

by michael@electricadvisors.com Verified Customer Verified Customer

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Unplanned purchased but sales worked with me and made sure all was explained. Had the car I’d been looking for. sure all was explained. Had the car I’d been looking for. More

by JOYCESPRINGER252 Verified Customer Verified Customer

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Great service. Very helpful and friendly. Met all my needs. Very informative when it came to make my decision. Very helpful and friendly. Met all my needs. Very informative when it came to make my decision. More

by laueralyssa680 Verified Customer Verified Customer

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Ralph was wonderful to work with! Everyone was very nice to deal with and very professional. We had a great experience! Everyone was very nice to deal with and very professional. We had a great experience! More

by cherylrindfleisch Verified Customer Verified Customer

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Outstanding service and support from highly knowledgeable staff who are both friendly and professional. The showroom is beautiful, and there's no sales pressure, allowing for a quick and efficient progressio staff who are both friendly and professional. The showroom is beautiful, and there's no sales pressure, allowing for a quick and efficient progression through each step of the sales process. More

by al.sedghi Verified Customer Verified Customer

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The team did everything they could to help me find a vehicle that suited my needs while staying in my price range! Everyone was extremely friendly and continue to check in even after driving off the lot vehicle that suited my needs while staying in my price range! Everyone was extremely friendly and continue to check in even after driving off the lot! Highly recommend!!! More

by gabbie.brooks10 Verified Customer Verified Customer

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Everything was easy without complications. I would return to purchase another vehicle. A perfect transaction. I would return to purchase another vehicle. A perfect transaction. More

by bmdakota Verified Customer Verified Customer

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Facility i s brand new, personnel are friendly, and salesmen were very helpful and not pushy. salesmen were very helpful and not pushy. More

by buttercupdad46 Verified Customer Verified Customer

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