Ralph Badillo
Used Car Sales Manager
Shottenkirk Toyota San Antonio
18019 US-281
San Antonio, TX 78232
24 Reviews
Write a Review24 Reviews of Ralph Badillo
November 02, 2024
Mr. Simon Gutierrez was a WONDERFUL GENTLEMAN!! He made the difficult process of deciding to buy a car so very easy for me. He gave me the information I needed and offered lots of specifics about the cars the difficult process of deciding to buy a car so very easy for me. He gave me the information I needed and offered lots of specifics about the cars available at Shottenkirk. I would HIGHLY commend Mr. Gutierrez as an EXCELLENT sales person!!! More
Other Employees Tagged: Simon Gutierrez
October 06, 2024
Everyone was very friendly the service was great fast and easy short time wait and coffee easy short time wait and coffee More
Other Employees Tagged: Daniel Munoz
August 15, 2024
Ms. Carolyn did a great job of taking care of me and my Yaris. She was very nice and kept communication open. Service was done quickly and well. Will be back in 5000 miles! Yaris. She was very nice and kept communication open. Service was done quickly and well. Will be back in 5000 miles! More
Other Employees Tagged: Carolyn
July 31, 2024
I cannot say enough about Rod my service advisor! He’s always professional kind and honest explaining everything through the whole process! Always keeps me coming back. He’s always professional kind and honest explaining everything through the whole process! Always keeps me coming back. More
July 13, 2024
Prompt service, detailed explanation of work needed to be done. No pressure for repairs just information of what was required to upkeep my car in top shape. done. No pressure for repairs just information of what was required to upkeep my car in top shape. More
Other Employees Tagged: Julieanne Esquivel
May 11, 2024
Zero integrity. Blatantly lied about a 115.00 repair to close a deal on a used Tundra. David Holderman was the sale rep. His sale manager flat out lied when I ask Blatantly lied about a 115.00 repair to close a deal on a used Tundra. David Holderman was the sale rep. His sale manager flat out lied when I asked about the $115.00. Get any "insensitive" in writing because this dealership employee dishonest men. More
Other Employees Tagged: David Holderman
May 04, 2024
Alexander D you are the true definition of a used car sales man. My son and I went to buy a car that we had inquired about when we got there the salesman kept trying to show us other cars, and wasting m sales man. My son and I went to buy a car that we had inquired about when we got there the salesman kept trying to show us other cars, and wasting my time. I finally said where is the car we want to look at I am not signing anything until we see the car. He finally went and got the sales manager. Someone was driving that car until theirs got delivered. We drove 3 hours to look at this car, and he knew that. We asked numerous times about it and they disregarded the ask. The other part was the dealership was going to charge me an additional fee to fix damage on a car that is advertised as "Toyota Gold Certified." Also charge me $2,700 dollars for the Certification. I spoke with an owner (I personally know, and one of his top salesman of a Toyota dealership in a different town.) He said to be "Toyota Gold Certified" the car can not have damage, and the certification only cost about $500. So we passed on this car and went to another dealership and paid in full for a 2022 with 22,000 less miles. My son has worked hard to save HIS money for a car and this dealership tried to rip him off. They wasted a majority of our day after driving 3 hours to purchase a vehicle that they knew we were coming to see and let someone take it off the lot, and then tried to sell us something else. Alexander D you are the true definition of a used car sales man. More
Other Employees Tagged: Alexander D. zero stars
December 20, 2023
Worst communication here. I have been trying to get a hold of someone especially the GM but have failed. There are no emails or accurate phone numbers. I have been trying to get a hold of someone especially the GM but have failed. There are no emails or accurate phone numbers. More
Other Employees Tagged: Paul Willits , Tony Bunn, Jessica Carlile, Christel Cervantez
April 14, 2023
Responsive, fair and a pleasure to work with! We highly recommend the dealership and just purchased our second vehicle from them. We highly recommend the dealership and just purchased our second vehicle from them. More
Other Employees Tagged: Tony Bunn, Jessica Carlile, Hector Mancillas
December 27, 2022
They sold me a lemon car. I have had to pay for 4 major repairs and I've only owned this car for a year. They did a complete inspection of the vehicle but they didn't see the I have had to pay for 4 major repairs and I've only owned this car for a year. They did a complete inspection of the vehicle but they didn't see the cracked oil pan? Insane!!!! They wanted to charge 8,000 bucks for an inspection where they didn't even notice the cracked oil pan????? ON TOP OF THAT when I had them fix it, they STILL didn't notice the cracked oil pan and said it was the drain plug? Finally went to another mechanic and guess what, they noticed it right away! Still had to pay 2000 for that repair. Now I have another issue. Alamo toyota are scammers More
Other Employees Tagged: Tony Bunn, Jessica Carlile, Christel Cervantez, Scott Knight