Rajea Forrest

No one will respond to my internet request. I finally had to call. They won't give me prelim numbers on a new vehicle that I want to trade in and I'm 3 hours away so they want me to bring it I finally had to call. They won't give me prelim numbers on a new vehicle that I want to trade in and I'm 3 hours away so they want me to bring it in and stand around while they low ball me. The woman at the dealership didn't care and wasn't interested in me trying to purchase a new Tahoe. I cannot see the window sticker on the car and she argued with me over a feature that is an OPTION telling me it is standard - uh, no. Terrible. Imagine if I have this much trouble trying to purchase a $66,000 vehicle what it will be like if I ever have an issue with it. So that's a negative for me. More

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Dishonest, add ridiculous charges on to the bill of sale such as “Carl Black Cares” package for $3000 and “Assurant RA Maint” for another $500. They will NOT REMOVE these charges! So they are making an extr such as “Carl Black Cares” package for $3000 and “Assurant RA Maint” for another $500. They will NOT REMOVE these charges! So they are making an extra $3500 in clear profit on top of the price of the vehicle that you get NOTHING for! Why would anyone pay those ridiculous fees?? Go to any other dealer than Carl Black! More

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Worst experience I've ever had trying to buy a car. Took several hours to respond to my internet request. Repeatedly asked to be texted and they just emailed me. After almost 9 hours to get all the informat several hours to respond to my internet request. Repeatedly asked to be texted and they just emailed me. After almost 9 hours to get all the information, I finally got it. After a short conversation with the WORTHLESS Sales Manager, I told him I was going to think about it and would call him back. This was at 8:50 pm. I emailed at 11:00 pm and told them I would take it. At 10:15 a.m I called and spoke to the same Sales Manager who said he would call me back shortly. 3:05 p.m. I still haven't heard from him. If I could rate this experience with a negative number, I would More

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Everyone I dealt with at Carl Black Chevrolet Kennesaw was very friendly. The salespeople were informative, but not excessively pushy. This was a very smooth and pleasant car buying experience. was very friendly. The salespeople were informative, but not excessively pushy. This was a very smooth and pleasant car buying experience. More

by Roswell Mom Verified Customer Verified Customer

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Great service. Very professional sales staff. Very impressed!! Look Forward to making a purchase again. They were quick to get back to me on all my needs. impressed!! Look Forward to making a purchase again. They were quick to get back to me on all my needs. More

by SLADEINSTALLS Verified Customer Verified Customer

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We had a great experience and loved how no one rushed us in choosing our vehicle and took their time for us to be happy!! Very much satisfied and would definitely recommend to friends and family. Thank you in choosing our vehicle and took their time for us to be happy!! Very much satisfied and would definitely recommend to friends and family. Thank you Tyler for all your help you where amazing !! We loved our 2021 GMC CANYON !! More

by BBRISANET Verified Customer Verified Customer

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The salesmen at Carl Black Chevrolet were amazing!! I LOVE my Traverse! Very quick and easy experience. Will Byrd is a great young salesman. Thanks LOVE my Traverse! Very quick and easy experience. Will Byrd is a great young salesman. Thanks More

by DWAYNE.LACY Verified Customer Verified Customer

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Hands down the best car buying experience I have ever had! The entire staff was friendly and welcoming. Meagan was very patient and took the time to answer all my questions. This was a very large and lon had! The entire staff was friendly and welcoming. Meagan was very patient and took the time to answer all my questions. This was a very large and long term purchase and never once did we feel pressured or rushed. The whole process was simply enjoyable and stress free. I am so happy I chose Carl Black Chevrolet. More

by LYNSVS Verified Customer Verified Customer

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Awesome service! I had my doubts about GM when I got horrible service at a near by Chevy dealer. Carl Black Chevy really changed everything around with there great customer service, and honesty. horrible service at a near by Chevy dealer. Carl Black Chevy really changed everything around with there great customer service, and honesty. More

by SHEA Verified Customer Verified Customer

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Great experience. No pressure. No hassles! We went in looking for something that better met our needs and Boom! Our sales rep actually listened to us. looking for something that better met our needs and Boom! Our sales rep actually listened to us. More

by TERRYDUNN Verified Customer Verified Customer

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