
59 Reviews
Write a Review59 Reviews of Rafy Hatamian
December 24, 2024
Professional, efficient and friendly. Feels like a family business, and it is! Customer experience seems to be a priority - welcomed right away, answered questions thoroughly, and coordi Feels like a family business, and it is! Customer experience seems to be a priority - welcomed right away, answered questions thoroughly, and coordinated different parts of the transaction. Also, personal enthusiasm for BMWs came across. Finance manager did try to upsell and negotiate but I did not feel trapped like in some dealerships. Beautiful facility as well. I talked to six dealerships about their 330e cars in California, Arizona, Texas and Florida and planned to buy at the one who had the car closest to what I wanted and best customer experience (price less important). Pacific BMW was and is the winner! More
Other Employees Tagged: Isam Ayoub
December 07, 2024
Everything was really perfect. Love my new X5. Patrick was amazing and setting the whole thing up. He should be salesman of the year. Love my new X5. Patrick was amazing and setting the whole thing up. He should be salesman of the year. More
Other Employees Tagged: Arsen Dagbashyan, Isam Ayoub, Arthur Anjelian, Jerry Gueyikian, Nelli Baghdasaryan, Patrick Hammer, Deivis Golizaryans
December 05, 2024
It was an absolute pleasure working with Rafy. Because of him, I won’t be going anywhere else for my future cars. Because of him, I won’t be going anywhere else for my future cars. More
Other Employees Tagged: Arsen Dagbashyan
November 23, 2024
It was a really good experience buying a car from Pacific BMW. Their inventory is excellent and the staff very kind & helpful. We highly recommend them!! BMW. Their inventory is excellent and the staff very kind & helpful. We highly recommend them!! More
Other Employees Tagged: Gary Minassian
November 13, 2024
This is my 2nd car and I’m happy with services I received by Pacific BMW. Thank you by Pacific BMW. Thank you More
Other Employees Tagged: Lucy Garabed, Ray Davtyan, Gary Yegiazaryan
October 24, 2024
Ara was very welcoming and took the time to show us different cars we were interested in. He followed up on emails and calls on a timely manner. Raffi was very kind and professional, he made sure we cl different cars we were interested in. He followed up on emails and calls on a timely manner. Raffi was very kind and professional, he made sure we close the deal as fast as possible and explained to me all the features in my new BMW. Lucy was very transparent, professional and friendly. we enjoyed our office time with her! overall the whole team was incredible and I’ll get my next BMW from them. Last but not least, my car is exactly what I wanted and I’m very happy! thank you all, Gali X1. More
Other Employees Tagged: Arsen Dagbashyan, Lucy Garabed, Raffi Ohanesian, Ara Mikailian
October 12, 2024
It was a very nice experience! Glad that Rafy was able to help me!! So glad that I came to Pacific BMW. Glad that Rafy was able to help me!! So glad that I came to Pacific BMW. More
Other Employees Tagged: Thomas Kamenos
August 13, 2024
best guys ever to buy a car from, very fast and professional in every way professional in every way More
Other Employees Tagged: Thomas Kamenos, Ray Davtyan, Raffi Ohanesian
May 23, 2024
I didn't work much with Rafy or Thomas. Rafy had another customer but did make the effort to come say hello and make sure I was happy with Robert. Lucy was efficient and accommodating, I Rafy had another customer but did make the effort to come say hello and make sure I was happy with Robert. Lucy was efficient and accommodating, I asked to expedite the signing process since I have worked in the used car industry in titling for years and was familiar with the documents. Robert was top notch! He did a great job! I'm sure I wasn't the easiest customer, but he had a great attitude and it was fun making the deal. I feel I got a very fair price, and love the car. Robert also provided service after the sale when I called him to ask how something on the car worked. I had the car shipped, so I didn't get the full tutorial or set-up. (Totally not Robert's fault, simply due to time and logistics.) There is a lot to learn, many things about BMW have changed since 2014 which is my previous car. More
Other Employees Tagged: Lucy Garabed , Robert Darebityan
April 30, 2024
Exceptional service and seamless process Thank you so much for helping me through all of this. much for helping me through all of this. More
Other Employees Tagged: Thomas Kamenos, Lucy Garabed