Rafi Moochi

I was treated quite poorly and was run in circles trying to fix an issue that shouldn't have been an issue in the first place. Abel assure me that aspects of my car such as the tires and windshield wipers h to fix an issue that shouldn't have been an issue in the first place. Abel assure me that aspects of my car such as the tires and windshield wipers had been replaced (were brand new) and the first day I bought my car the tire lights came on and my windshield wipers peeled off while I was driving on the free way. I had to replace my wipers and two back tires the same day I bought the car. When I spoke to ash he was quite rude and arrogant. Rafi was the only one that was of helpful assistance. When I continued to call back to get updates I kept receiving excuses as to why I was not reimbursed yet for the expenses of my tires. Mind you at this point I had gone back to the dealership, 30 mins out of the way for me one way, 3 times and it was still more excuses. On the final visit I had to the dealership, it wasn't until I told them I would pursue legal action if they didn't reimburse me that they actually did something about it. Ash is condescending and rude and Abel was just a skeevy car sales person, the type everyone warns about when purchasing cars. I have never experienced this poor of customer service and unprofessionalism in my life and I will never go back to that dealership again. More

by kamile benson Verified Customer Verified Customer

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Very helpful and patient with us. They were very helpful and patient with us. They gave us the information and answer our questions/concerns. They were very helpful and patient with us. They gave us the information and answer our questions/concerns. More

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They were very helpful and good. I didn’t feel like they were trying to pull a fast one on me. I didn’t feel like they were trying to pull a fast one on me. More

by KBRANDONKIM Verified Customer Verified Customer

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This is my fifth Mitsubishi at Bell Road Mitsubishi. The customer service is amazing they show that they truly care. The customer service is amazing they show that they truly care. More

by PhilipASiroisIII Verified Customer Verified Customer

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Good! Gave us a good deal when other dealership said our trade was upside down and didn't want to help. So happy with my new ride😊 Gave us a good deal when other dealership said our trade was upside down and didn't want to help. So happy with my new ride😊 More

by MONA.LYN Verified Customer Verified Customer

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Entire process was efficient. Dealership personnel were friendly and helpful. I highly recommend Marco Ramirez and Bell Road Mitsubishi. Dealership personnel were friendly and helpful. I highly recommend Marco Ramirez and Bell Road Mitsubishi. More

by craigwinn73 Verified Customer Verified Customer

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Every time I come in for service I get greeted right away, they know my name and make sure I am good to go. This time for my 30k they offered a rental car so I was not stuck waiting. The manager is my f away, they know my name and make sure I am good to go. This time for my 30k they offered a rental car so I was not stuck waiting. The manager is my favorite, always happy, always willing to come out and say hello. More

by Verusha1975 Verified Customer Verified Customer

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From start to purchase and financing complete, this team was delightful to work with! Francisco, Osman and the management team were professional, courteous, and honest the entire process. I couldn't be happ was delightful to work with! Francisco, Osman and the management team were professional, courteous, and honest the entire process. I couldn't be happier as a customer. This week be the place I come first when I'm in the market for another vehicle. More

by Frankie Verified Customer Verified Customer

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Marco did everything we asked with zero hesitation he knows his vehicles and takes his time we will use him again on our next purchase of a truck! Thank you Marco 5 stars for you! knows his vehicles and takes his time we will use him again on our next purchase of a truck! Thank you Marco 5 stars for you! More

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Andrea was absolutely amazing to work with, great communication, great personality, super helpful, and the managers were more than happy to help resolve some issues that arose on my drive home with t communication, great personality, super helpful, and the managers were more than happy to help resolve some issues that arose on my drive home with the new vehicle. 10/10 across the board. More

by Joey Martinez Verified Customer Verified Customer

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