Raffi Ohanesian

My experience with Pacific BMW was outstanding. Everyone was kind and helpful. Excellent after sales too, Raffi has been so kind enough to answer all my questions. Everyone was kind and helpful. Excellent after sales too, Raffi has been so kind enough to answer all my questions. More

by DAVID_LOTILLA Verified Customer Verified Customer

Report | Print

Ara was very welcoming and took the time to show us different cars we were interested in. He followed up on emails and calls on a timely manner. Raffi was very kind and professional, he made sure we cl different cars we were interested in. He followed up on emails and calls on a timely manner. Raffi was very kind and professional, he made sure we close the deal as fast as possible and explained to me all the features in my new BMW. Lucy was very transparent, professional and friendly. we enjoyed our office time with her! overall the whole team was incredible and I’ll get my next BMW from them. Last but not least, my car is exactly what I wanted and I’m very happy! thank you all, Gali X1. More

by Gali K. Verified Customer Verified Customer

Report | Print

best guys ever to buy a car from, very fast and professional in every way professional in every way More

by wakop8 Verified Customer Verified Customer

Report | Print

Raffi went above and beyond to keep us happy. Honestly the best service we have gotten to date at any dealership. Told Raffi we would send our friends and family to him!! Honestly the best service we have gotten to date at any dealership. Told Raffi we would send our friends and family to him!! More

by aslanianclarisse Verified Customer Verified Customer

Report | Print

Excellent dealer. Customer service in all points of contact is quick, efficient, friendly. All needs are always met with solutions. A pleasure to depend on them. Customer service in all points of contact is quick, efficient, friendly. All needs are always met with solutions. A pleasure to depend on them. More

by mitch.handler Verified Customer Verified Customer

Report | Print

Everyone is Amazing! !!!! One of the best dealers ever. Marco is a great advisor. Both knowledgeable and efficient! !!!! One of the best dealers ever. Marco is a great advisor. Both knowledgeable and efficient! More

by alinamuradyan Verified Customer Verified Customer

Report | Print

Best customer service , knowledgeable staff . always helpful and friendly .always accomodates with courtesy vehicle on time always helpful and friendly .always accomodates with courtesy vehicle on time More

by Armine Verified Customer Verified Customer

Report | Print

This is my 6th BMW purchase experience, and by far the most frustrating. Dealership was not ready at all for the new (Jan 1) upfront Federal Tax Credit program. Very hard to reach salesmen, and poor call most frustrating. Dealership was not ready at all for the new (Jan 1) upfront Federal Tax Credit program. Very hard to reach salesmen, and poor call returns. Car arrived, and smelled like smoke, when promised it was free of any odor. Makes my wife cough to ride in it. Have to leave windows open now. Must pay $300 to have it detailed to hopefully remove odor. Broken driver interior door latch and interior panel. Interior listed as OK in Certification Inspection. Hah! Missing second key. No wheel lock key to change tires. Promised registration arrived late so I had to pay $33 temporary transport fee to drive the car home. A nightmare! Purchased car 1/13/24. No sign yet of second key or wheel key 1/23/24. I should be reimbursed $33 for temporary transit fee and for $300 the detailing necessary to eliminate smoke odor. More

by mtrenor Verified Customer Verified Customer

Report | Print

Great service excellent follow up,knowledgeable staff, They took the car in on time and delivered it on time staff, They took the car in on time and delivered it on time More

by ALFRED4TITLE Verified Customer Verified Customer

Report | Print

Raffi was great to work with! He made the car leasing process quick and easy. He made the car leasing process quick and easy. More

by Amy Verified Customer Verified Customer

Report | Print