Raffi Hashemi | Page 11

My salesman was excellent. He was very friendly and did not pressure me. That being said...The service and experience was great until I got ready to sign my financing documents. There was $8075 worth of de not pressure me. That being said...The service and experience was great until I got ready to sign my financing documents. There was $8075 worth of dealer “options” added to my financed amount. $2995 for an extended warranty (on a new vehicle), $1700 for future maintenance, $1295 for lifetime tire and wheel insurance, $895 for jet clear coat, $895 for safe link anti-theft GPS, and $295 for a lifetime battery warranty. Any or all of this would have been fine if I was told upfront before adding it to the amount I was to finance. My monthly payment was $124 more than it would have been without these added “options”. Luckily I knew what my monthly payment should have been, and started asking questions when I noticed the amount was not correct. These “options” should have been discussed one by one, and then ask if I was interested in them. You just don’t add $8075 to my bill without discussing it first. And, my state is a “No cool down period state”. Which means I would have been stuck with them if I had not noticed them before signing. This ruined the experience for me. However, I would still recommend the dealership, as long as you review your financing paperwork before signing. I got a great deal and the salesman was excellent. This is why I gave 3 stars and not less. More

by 2020 Tundra Verified Customer Verified Customer

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Very pleased with my Highlander purchase Raffi Hashemi at Fremont Toyota was very helpful and knowledgeable. The buying process went very smoothly and after the purchase was complete he took Raffi Hashemi at Fremont Toyota was very helpful and knowledgeable. The buying process went very smoothly and after the purchase was complete he took the time to go over every button in my car so I knew how to operate it confidently. He even said I could call him if I had questions after the sale. More

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Raffi Hashemi has helped me vert nicely. Raffi helped me and guided right from beginning of my sales cycle. He was very patient and show me and explained each and every model of Toyota vehic Raffi helped me and guided right from beginning of my sales cycle. He was very patient and show me and explained each and every model of Toyota vehicles which I showed interest. More

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I had a great experience working with Raffi Hashemi. He is very helpful during the whole buying car process. I will recommend Raffi to my friends. He is very helpful during the whole buying car process. I will recommend Raffi to my friends. More

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Just a good car-buying experience Drove from Sacramento to purchase a car we found online. Appreciated the first gentleman who approached us who seemed to care that we had already star Drove from Sacramento to purchase a car we found online. Appreciated the first gentleman who approached us who seemed to care that we had already started a dialog with Raffi. Seemed like good teamwork, not trying to "poach" a sale. Our salesman was informative, friendly, not pushy. Didn't try to have us look at several other choices. He realized that we had one car in mind and focused on what we wanted. The finance department, Michael with whom we dealt, was also low key, friendly, didn't rush us even after he got the check. Made the usual offers of add-ons but, again, not pushy. Overall one of the most pleasant car-buying experiences we have ever had. And yes, being in our 70's we have bought many cars. More

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Great to work with! Straight to best quote with exact car. Did not do bait and switch or high sales tactic! One of a few honest and excellent sales manager still left! Will definitely refer and go bac car. Did not do bait and switch or high sales tactic! One of a few honest and excellent sales manager still left! Will definitely refer and go back to him. More

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Great customer experience. Ken and team helped find the perfect car for our needs and within our budget too. Would definitely recommend buying a car from here. perfect car for our needs and within our budget too. Would definitely recommend buying a car from here. More

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Great customer service! Fremont Toyota is the best. From the great customer service, to the nice amenities in the waiting room. Fremont Toyota is the dealership above all dea Fremont Toyota is the best. From the great customer service, to the nice amenities in the waiting room. Fremont Toyota is the dealership above all dealerships. My service technician Mark is very friendly and professional. He is easy going and knowledgeable about what is needed. He deserves a raise!! More

by RhInoSpOrt Verified Customer Verified Customer

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awsome We had a great experience working withRaffi. He didn't beat around the bush. Gave us a reasonable price and was helpful. I would highly recommend the We had a great experience working withRaffi. He didn't beat around the bush. Gave us a reasonable price and was helpful. I would highly recommend the dealership and Raffi! More

by Tung Verified Customer Verified Customer

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Professional and Fast Service Had a great experience shopping for my new Toyota Sienna. Highly recommend Raffi to other customers who want a good deal without having to waste time Had a great experience shopping for my new Toyota Sienna. Highly recommend Raffi to other customers who want a good deal without having to waste time re-negotiating prices and options. He's efficient and straight forward. We got our lowest quote from him (compared to all the other dealers in the bay area) over the internet, came in for a test drive, and came home with the new car. What was nice was he didn't try to sell any additional upgrades. What you see is what you get. More

by TAMHIENN Verified Customer Verified Customer

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