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Rafat Alamawi

Overview Reviews (219) Inventory (198)

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Rafat Alamawi

General Manager

Chevy Exchange

1 Sherwood Terrace
Lake Bluff, IL 60044

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5.0

219 Reviews

Overview Reviews (219) Inventory (198)

Dealership Experience

9 yrs, 9 mos

Industry Experience

25 yrs, 1 mo

Languages Spoken

Arabic

English

5.0

219 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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219 Reviews of Rafat Alamawi

June 26, 2025

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Employee Rating

You guys were awesome I really appreciated your help and support. Best dealer experience ever and support. Best dealer experience ever More

by Chris Stilling

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Trade-in Experience

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Recommend Dealer

Yes

Other Employees Tagged: Zayd Alwawi, Oday Omar

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Jun 26, 2025 -

Chevy Exchange responded

Thank you so much for your feedback, Chris! I'm happy to know that you had the best dealer experience ever at The Chevrolet Exchange. We appreciate your support and look forward to assisting you again on your next visit. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

June 26, 2025

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Excellent service from day one when I bought my car to picking up my car.no problems what so ever. picking up my car.no problems what so ever. More

by don_jose_9

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lance Legler, Zayd Alwawi, Oday Omar

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Jun 26, 2025 -

Chevy Exchange responded

Thank you for your review! I'm glad that you experienced excellent service from The Chevrolet Exchange from the moment you purchased your car to the pickup. We appreciate your support and look forward to serving you again in the future. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

June 08, 2025

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Great buying experience no hassle, pleasure to deal with and everyone was very helpful and hoping now the delivery goes well as I am picking up car tomorrow and everyone was very helpful and hoping now the delivery goes well as I am picking up car tomorrow More

by stephenrobin

Sales Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Baha Assaf, Viviana Quinto , Francisco was my sales rep very helful

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Jun 08, 2025 -

Chevy Exchange responded

Thank you, Stephen! We truly appreciate your positive feedback about your buying experience at The Chevrolet Exchange. It's great to hear that our team was helpful and that you found the process hassle-free. We're excited for you to pick up your car tomorrow and hope the delivery goes smoothly. We look forward to seeing you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

May 21, 2025

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The team at this dealership has absolutely the best customer service experience I’ve ever had. Matt and Danny are personable, and attended to all my questions right away. They also listened to my reque customer service experience I’ve ever had. Matt and Danny are personable, and attended to all my questions right away. They also listened to my requests and provided me with the best car options. From the start to the end they exceeded my expectations and went above and beyond working with me through each question and request. The paper work process was ready, so when I arrived to finalized the purchase it didn’t take a long time like other places I’ve been to. I will definitely make my other car purchases with them. It was a pleasant experience and I’d recommend them. More

by kris

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Danny Trujillo, Viviana Quinto, Zayd Alwawi, Oday Omar , Matt Spontex

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May 21, 2025 -

Chevy Exchange responded

Thank you for your wonderful review, Kris! I am thrilled to hear that you had an exceptional experience with Matt and Danny at The Chevrolet Exchange. It's great to know that our team was able to assist you promptly and provide the best car options tailored to your needs. I appreciate your recommendation, and we look forward to helping you with your future car purchases. See you again soon! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

April 30, 2025

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Straight forward buying process. my sales associate Francisco was excellent. Highly recommended for for purchase. my sales associate Francisco was excellent. Highly recommended for for purchase. More

by rocky

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Recommend Dealer

Yes

Other Employees Tagged: Rob Johns, Dan Hilliard, Oday Omar , Francisco

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Apr 30, 2025 -

Chevy Exchange responded

Thank you for the wonderful review, Rocky! We're thrilled to hear that you had a straightforward buying process and that Francisco provided excellent service. Your recommendation means a lot to us at The Chevrolet Exchange. We look forward to assisting you again in the future! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

April 29, 2025

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Wonderful experience! Excellent customer service! Viviana, Rafat, and Oday were tremendous and I would recommend Chevy Exchange for your next car buying needs! Excellent customer service! Viviana, Rafat, and Oday were tremendous and I would recommend Chevy Exchange for your next car buying needs! More

by Aldyfam

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Viviana Quinto, Oday Omar

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Apr 30, 2025 -

Chevy Exchange responded

Thank you for your wonderful review! We are thrilled to hear that you had an excellent experience at The Chevrolet Exchange. Viviana, Rafat, and Oday will be delighted to know their efforts made a positive impact. We truly appreciate your recommendation and look forward to assisting you with your future car buying needs! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

April 26, 2025

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Employee Rating

Chevy Exchange is THE BEST CAR DEALERSHIP EVER! !! Love the service and ALL the people who make it the best! Fuad Ghosh is wonderful (as is everyone I dealt with!) I have bought all my cars from the !! Love the service and ALL the people who make it the best! Fuad Ghosh is wonderful (as is everyone I dealt with!) I have bought all my cars from them over the past 2 decades bc they take great care of their customers- treat you like family! More

by Hope Limbos

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeff Albert, Lance Legler, Baha Assaf, Zachary Hansen, Dan Hilliard, Fuad Ghosh

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Apr 27, 2025 -

Chevy Exchange responded

Thank you so much for your review! We’re grateful to have earned your trust and loyalty for over 20 years. Fuad Ghosh and the team are glad to know they’ve helped make each experience a positive one at The Chevrolet Exchange. We’re proud to treat our customers like family and look forward to working with you again in the future. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

April 02, 2025

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Employee Rating

Wonderful experience and very professional staff. I’ve purchased a few new vehicles over the years and this was the easiest most pleasant purchase! Keep up the great work Viviana and the rest of the I’ve purchased a few new vehicles over the years and this was the easiest most pleasant purchase! Keep up the great work Viviana and the rest of the Chevy Exchange staff! More

by alguapo40

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Baha Assaf, Viviana Quinto

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Apr 02, 2025 -

Chevy Exchange responded

Thank you for your wonderful review! We're thrilled to hear that you had such a pleasant experience at The Chevrolet Exchange. It’s great to know that Viviana and our team made your vehicle purchase easy and enjoyable. We appreciate your kind words and look forward to serving you again in the future! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 31, 2025

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Employee Rating

Viviana and Rafat went above and beyind to ensure that I received a worry free purchase of my vehicle. They handled the vehicle buying process with fairness and integrity, and ensured that they were putting received a worry free purchase of my vehicle. They handled the vehicle buying process with fairness and integrity, and ensured that they were putting me and my family in a safe ride. My wife and I are blown away with the initiative they took to resolve unforeseen issues that arise when purchasing a vehicle from out of state. If you are buying a vehicle through the Chevy Exchange you can be 100% certain that they will treat you with fairness and respect, and place you and your loved ones in a trustworthy vehicle! We absolutely LOVE the Suburban we bought from them! More

by PACHECOANDREW44

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Viviana Quinto

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Apr 01, 2025 -

Chevy Exchange responded

Thank you! We truly appreciate your kind words about your experience with The Chevrolet Exchange. It’s wonderful to hear that Rafat and the team went above and beyond to ensure a smooth purchase process for you and your family. We are thrilled that you love your new Suburban and felt confident in the integrity of our service. We look forward to serving you again in the future! Enjoy your new ride! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 29, 2025

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Amazing experience, all our questions were answered and we got the best deal. Very happy with our purchase . we got the best deal. Very happy with our purchase . More

by Oli23

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Danny Trujillo, Oday Omar

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Mar 30, 2025 -

Chevy Exchange responded

Thank you for your wonderful review! We're thrilled to hear that you had an amazing experience with us at The Chevrolet Exchange. It's great to know that all your questions were answered and you're happy with your purchase. We look forward to seeing you again soon! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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