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Rafat Alamawi

Overview Reviews (197) Inventory (231)

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Rafat Alamawi

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Rafat Alamawi

General Manager

Chevy Exchange

1 Sherwood Terrace
Lake Bluff, IL 60044

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5.0

197 Reviews

Overview Reviews (197) Inventory (231)

Dealership Experience

9 yrs, 2 mos

Industry Experience

24 yrs, 6 mos

Languages Spoken

Arabic

English

5.0

197 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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197 Reviews of Rafat Alamawi

December 19, 2024

Dealership Rating

Employee Rating

I just purchased a truck from this dealer. Francisco helped me and made the process simple and smooth. A very professional and positive experience overall, I would highly recommend this deale Francisco helped me and made the process simple and smooth. A very professional and positive experience overall, I would highly recommend this dealership! More

by montijay

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Francisco Zabala

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Dec 21, 2024 -

Chevy Exchange responded

Thank you for your wonderful review! We're thrilled to hear that Francisco made your truck purchasing experience simple and smooth. At The Chevrolet Exchange, we strive to provide professional and positive service, and it's great to know we met your expectations. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

December 03, 2024

Dealership Rating

Employee Rating

Staff were personable, attentive, accommodating, and efficient. They provided a hassle-free out-the-door sale of a 2025 Equinox, helped by an above-par discount and fair financing options. Very pleased efficient. They provided a hassle-free out-the-door sale of a 2025 Equinox, helped by an above-par discount and fair financing options. Very pleased with the overall experience. More

by quane60

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lance Legler, Baha Assaf, Viviana Quinto

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Dec 04, 2024 -

Chevy Exchange responded

Thank you for your wonderful review! I'm thrilled to hear that you had such a positive experience with our team at The Chevrolet Exchange during your out-the-door sale of the 2025 Equinox. I strive to provide personable and efficient service, and I'm delighted you found our financing options appealing. I look forward to assisting you again in the future! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

November 10, 2024

Dealership Rating

Employee Rating

What can I said about Chevrolet Exchange. For sale person on the floor for the nice and enjoyable ride in the 2022 Tahoe, financial guy for breaking down everything I ask about the vehicle be For sale person on the floor for the nice and enjoyable ride in the 2022 Tahoe, financial guy for breaking down everything I ask about the vehicle before buying it. Best thing about Chevrolet Exchange... They treat you like family's and friend's. They will do everything to make sure your very happy and comfortable with your New Vehicle. No matter how much you have. More

by leroyadennis

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rob Johns, Jeff Albert, Lance Legler, Baha Assaf, Viviana Quinto, Zachary Hansen, Fuad Ghosh

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Nov 13, 2024 -

Chevy Exchange responded

Thank you so much for your kind words! I'm thrilled to hear that you had such a positive experience with us at The Chevrolet Exchange. It's wonderful to know that our team made you feel like family while assisting you with your purchase of the 2022 Tahoe. I appreciate your feedback and hope to see you again soon for any of your future vehicle needs! Drive safely and enjoy your new ride! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

November 08, 2024

Dealership Rating

Employee Rating

Rafat and Danny were very helpful in our trade in and purchase of a new Tahoe. Highly recommend. purchase of a new Tahoe. Highly recommend. More

by jmLBLF

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Danny Trujillo, Viviana Quinto

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Nov 11, 2024 -

Chevy Exchange responded

Thank you for your kind words! We're thrilled to hear that Rafat and Danny were able to assist you with your trade-in and purchase of a new Tahoe. Your recommendation means a lot to us at The Chevrolet Exchange. We look forward to seeing you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

November 03, 2024

Dealership Rating

Employee Rating

Viviana was great to work with and extremely helpful and responsive. She made the experience enjoyable! responsive. She made the experience enjoyable! More

by LKB125

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Viviana Quinto

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Nov 05, 2024 -

Chevy Exchange responded

Thank you for your wonderful review! We're so glad to hear that Viviana provided you with a great experience at The Chevrolet Exchange. Her dedication to customer service truly makes a difference. We hope to see you again soon! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

October 29, 2024

Dealership Rating

Employee Rating

Hi Danny Trujillo, thank you so much for all of your help yesterday. I appreciate everything. Wish I could’ve gotten the Red one ☺️ but I appreciate this one as well. Tell Bossman( Rafat Akamai I said I Than yesterday. I appreciate everything. Wish I could’ve gotten the Red one ☺️ but I appreciate this one as well. Tell Bossman( Rafat Akamai I said I Thank him for going out of his way to help me. Paula Friar More

by paulafriar

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Danny Trujillo

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Oct 31, 2024 -

Chevy Exchange responded

Thank you, Paula, for your kind words! I'm thrilled to hear that you had a positive experience with us at The Chevrolet Exchange. I appreciate your flexibility and I am glad you found a vehicle that suits you. I look forward to seeing you again soon! Enjoy your new ride! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

October 01, 2024

Dealership Rating

Employee Rating

Very professionals and accommodating. I had a pleasant experience while looking for the best option for my new lease. Francisco was very personable and answered all my questions. I had a pleasant experience while looking for the best option for my new lease. Francisco was very personable and answered all my questions. More

by fabian_uzcategui

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Baha Assaf , Francisco Zabala

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Oct 03, 2024 -

Chevy Exchange responded

Thank you for your kind words, Fabian! I'm thrilled to hear that you had a pleasant experience at The Chevrolet Exchange while exploring your new lease options. It's fantastic to know that Francisco was able to assist you effectively. I appreciate your feedback and look forward to serving you again in the future! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 28, 2024

Dealership Rating

Employee Rating

Francisco was very informative and helpful through out the whole process. All my questions were addressed the whole process. All my questions were addressed More

by Joel duarte

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Francisco Zabala

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Sep 30, 2024 -

Chevy Exchange responded

Thank you for your wonderful review! I'm thrilled to hear that you found our team informative and helpful throughout your experience at The Chevrolet Exchange. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. I look forward to seeing you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 13, 2024

Dealership Rating

Employee Rating

Overall experience was excellent Dan really took his time and showed me everything with my new truck Set it up perfectly thank you again, Dan and showed me everything with my new truck Set it up perfectly thank you again, Dan More

by Rickregal

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Danny Trujillo , Lance

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Sep 16, 2024 -

Chevy Exchange responded

Thank you for your wonderful review! I'm thrilled to hear that you had an excellent experience with Dan and that he took the time to show you everything about your new truck. I appreciate your kind words and look forward to seeing you at The Chevrolet Exchange for your next visit! Enjoy your new vehicle! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 08, 2024

Dealership Rating

Employee Rating

The team worked together to ensure the deal was right. They were all helpful and courteous through the whole process. They were all helpful and courteous through the whole process. More

by Tony

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Fuad Ghosh

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Sep 10, 2024 -

Chevy Exchange responded

Thank you, Tony, for your wonderful review! I'm thrilled to hear that our team at The Chevrolet Exchange was able to work together to ensure the best deal for you. I truly appreciate your kind words about their helpfulness and courtesy. I hope to see you again soon! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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