Dealership Experience
7 yrs, 1 mo
Industry Experience
7 yrs, 1 mo
Languages Spoken
English
Spanish
126 Reviews
Write a Review126 Reviews of Rafael Valdez
December 01, 2023
Perfect. Rafael’s communication and customer service was exceptional! He went above and beyond. Fixed my car the same day! The best customer service experi Rafael’s communication and customer service was exceptional! He went above and beyond. Fixed my car the same day! The best customer service experience I ever had in my life! More
November 03, 2023
Rafael went above and beyond to extend the best service. He explained everything and was kind and polite. The dealership is under construction so the waiting area is different, I’m sure they’ll all be gla He explained everything and was kind and polite. The dealership is under construction so the waiting area is different, I’m sure they’ll all be glad when it is finished. More
September 15, 2023
The best service! I’ve been a loyal customer for ten years. Won’t go anywhere else I’ve been a loyal customer for ten years. Won’t go anywhere else More
Other Employees Tagged: Ronald Baraso, John Krain, Melanie Finn, Tiffany Carranza, Sergio Alvarez, Dave Schwartz, Nichol Young, Ashlyn Hunter , Tricia Derocker
September 12, 2023
This is the 3rd time my car has been in for service (normal oil/changes/etc). Each time I have been so lucky to get Rafael Valdez as our service writer/etc. Not only does he know his automobiles/job he (normal oil/changes/etc). Each time I have been so lucky to get Rafael Valdez as our service writer/etc. Not only does he know his automobiles/job he takes time to go over all the details and answer any questions. When finished he washes the car and brings it back to you. I give Rafael Valdez more than 5 stars and hope this company rewards him for his excellence and dedication to the most important part of an auto dealership. The Customers!! Thank You Rafael. More
Other Employees Tagged: Rafael Valdez
August 30, 2023
I feel very comfortable getting all my car services at my Hyundai dealership in Leesburg. It is great to be able to talk in Spanish with Rafael Valdez about the repairs needed. He is so honest and always e Hyundai dealership in Leesburg. It is great to be able to talk in Spanish with Rafael Valdez about the repairs needed. He is so honest and always explains in detail what my car needs. Price-wise, I always get the best because he uses available coupons to help me out. Most importantly, to have a very knowledgeable and experienced technician, Joey Eichelberger, who treats my car as if it were his own! I love his expertise! More
Other Employees Tagged: Joey Eichelberger
August 01, 2023
The best service of all Dealerships ! I have bought 13 cars here and never had problem with service department . I have bought 13 cars here and never had problem with service department . More
Other Employees Tagged: Matthew "Tiny" Enix, Ty Gould, Melanie Finn, Tiffany Carranza, Sergio Alvarez , Norman Kingsley