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Rafael Martinez

Overview Reviews (8) Inventory (430)

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Rafael Martinez

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Rafael Martinez

Sales & Lease Consultant

Vera Cadillac

300 South University Drive
Pembroke Pines, FL 33025

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5.0

8 Reviews

Overview Reviews (8) Inventory (430)

Languages Spoken

English

Spanish

5.0

8 Reviews

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8 Reviews of Rafael Martinez

December 05, 2024

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Employee Rating

Personas muy inteligente y muy amables yo recomiendo que compren un carro en Vera Motor muy amable compren un carro en Vera Motor muy amable More

by rafijr74

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Diaz, Ulises Soza

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Dec 05, 2024 -

Vera Cadillac responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Vera Cadillac! Experience The Vera Difference Jorge Morales General Sales Manager

December 05, 2024

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The process was easy from start to finish. It was also pretty quick, which was a nice change from other dealerships. It was also pretty quick, which was a nice change from other dealerships. More

by kristinkavanaugh

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ulises Soza, Giuseppe Higuera

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Dec 05, 2024 -

Vera Cadillac responded

Thank you, Kristin, for your feedback on your recent visit to Vera Cadillac. It's great to hear that we were able to assist you and that you had such a positive experience. Experience The Vera Difference Jorge Morales General Sales Manager

November 13, 2024

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Employee Rating

Excellent attention received from Rafael and Gabino, delighted with the place and the efficiency of the staff delighted with the place and the efficiency of the staff More

by alisetrabelo

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Gabino Ramos, Giuseppe Higuera

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Nov 14, 2024 -

Vera Cadillac responded

Alise, Thank you for taking the time to write this review and let Rafael, Gabino, and our team know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Vera Cadillac are glad to have you as a customer. Experience The Vera Difference Jorge Morales General Sales Manager

October 16, 2024

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The pre-owned vehicle I purchased had new tires installed that ended up being defective. They replaced all four tires with better Michelin tires honoring their promise to make the vehicle right no matter wha that ended up being defective. They replaced all four tires with better Michelin tires honoring their promise to make the vehicle right no matter what it takes. My salesman Rafael Martinez made was a strong advocate for me and made sure this problem was resolved. I highly recommend Rafael to anyone looking to purchase a vehicle. More

by Mike Brown

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Oct 17, 2024 -

Vera Cadillac responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Experience The Vera Difference Jorge Morales General Sales Manager

August 23, 2024

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I purchased a Cadillac Escalade from Vera. Rafael the sales rep was simply AMAZING 👏. I was so happy with the entire process. I love the No Pressure customer service. I stood outside the s Rafael the sales rep was simply AMAZING 👏. I was so happy with the entire process. I love the No Pressure customer service. I stood outside the showroom and it felt like I was greated by every employee that past near me. Again thank you Rafa for such an Amazing vehicle. More

by jmoore

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Diaz, Carlos Rivera

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Aug 24, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rafael and our team, and we look forward to working with you again. Experience The Vera Difference Jorge Morales General Sales Manager

August 16, 2024

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Employee Rating

The process was smooth and quick. Got my car in the first day of purchasing Got my car in the first day of purchasing More

by joannachen1227

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Carlos Rivera

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Aug 16, 2024 -

Vera Cadillac responded

Joanna, Thank you for your business and this review. We're happy to hear Carlos, Rafael, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

August 07, 2024

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Everything was great, the service was quick and smooth. Able to take my lovely car home on the same day Able to take my lovely car home on the same day More

by joannachen1227

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Giuseppe Higuera

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Aug 07, 2024 -

Vera Cadillac responded

Thank you, Joanna! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Jorge Morales General Sales Manager

August 03, 2024

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Employee Rating

My service guy mikell was knowledgeable and professional the service. Was done quickly and explained so the non mechanic could understand the service. Was done quickly and explained so the non mechanic could understand More

by Vernon625

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 04, 2024 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

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Rafael Martinez

Sales & Lease Consultant

Vera Cadillac

8 Reviews of Rafael Martinez

Dealership Inventory (430 Vehicles)

Had a great experience?Spread the word.

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