Rafael Jacobo
Ricart.com Sales Advisor
Ricart Used Car Factory
4255 S Hamilton Rd #140
Groveport, OH 43125
Dealership Experience
5 yrs, 8 mos
Industry Experience
5 yrs, 8 mos
61 Reviews
Write a Review61 Reviews of Rafael Jacobo
March 15, 2024
Matt Gillenwater assisted me in buying my car and he was absolutely amazing . I would definitely recommend absolutely amazing . I would definitely recommend More
Other Employees Tagged: Ben Kirea, Abdoulaye Toure, Taesha Coles, Matt Gillenwater, Dez Walker
December 20, 2023
I purchased a 2019 Ford F-150 Lariat truck. When you buy a used vehicle there, they have supposedly been checked/gone through the Motor Trend Certified Inspection. Well after driving my truck When you buy a used vehicle there, they have supposedly been checked/gone through the Motor Trend Certified Inspection. Well after driving my truck for a few months, the front end was obviously way out of alignment as the driver side tire was worn way down on the inside of the tire, requiring replacement. Of course, this was past the 6 month 7500 mile warranty that you get from them. So I had to pay for an alignment and two tire for the front of my truck. This shouldn’t have happened. If you are thinking about purchasing a used vehicle from them, have an inspection done on it by a mechanic you trust or you might end up with a similar situation to mine. More
October 09, 2023
Our salesman Josuel was great. He made the whole process so much easier than in the past. He helped me pick out the perfect truck that fit our budget and needs. I spent very littl He made the whole process so much easier than in the past. He helped me pick out the perfect truck that fit our budget and needs. I spent very little time at the dealership as Josuel did much of the work over the phone. I pretty much picked up my truck and drove away. Very happy with my experience at Ricart. More
Other Employees Tagged: Josuel Salcedo, Dez Walker , Steve Walker
May 02, 2023
Noah & the Ricart team were outstanding to work with. They were honest, friendly, and seemed to genuinely care about the customer (me). I felt comfortable buying a car from them. Especially coming from p They were honest, friendly, and seemed to genuinely care about the customer (me). I felt comfortable buying a car from them. Especially coming from previous car dealerships where I felt like I was being taken advantage of. The icing on the cake were their prices were very competitive. I am very pleased with my experience and my purchase More
Other Employees Tagged: Tim Plymale, Noah Stein, Josh Darrah
December 31, 2022
Rafael, CJ, and Michelle are the BEST! Great dealership with greater deals. I love my car and my overall experience with this team. Ask for them when looking for your next vehicle. Great dealership with greater deals. I love my car and my overall experience with this team. Ask for them when looking for your next vehicle. More
Other Employees Tagged: CJ Crowder, Michelle
December 06, 2022
Good stock of vehicles available, twenty minute test drives, fair offers and kind staff to work with drives, fair offers and kind staff to work with More
Other Employees Tagged: DeShawn Sowell
December 01, 2022
My salesman Ralphael, the financier Drew and manager went above and beyond to make an impossible deal possible. above and beyond to make an impossible deal possible. More
Other Employees Tagged: Kyle Willis , Drew in financing
November 17, 2022
Customer service was outstanding. It was so easy scheduling and working with their custom shop Rabid. Brandon, Dee and the rest of the staff were very knowledgeable and friendly! Brou It was so easy scheduling and working with their custom shop Rabid. Brandon, Dee and the rest of the staff were very knowledgeable and friendly! Brought truck back for an alignment, everyone was so nice and accommodating ! More
Other Employees Tagged: Brandon and Dee at Rabid. Stacy Baum in service
October 26, 2022
Rafael was incredible! Our great service started from the moment we arrived, Rafael greeted us outside as if we had an appointment, it was so nice! He was kind, patient and Our great service started from the moment we arrived, Rafael greeted us outside as if we had an appointment, it was so nice! He was kind, patient and truly new about the various vehicles we were considering. That gave us a lot of reassurance. We can't thank him and Kyle enough for their great service. The finishing touch was the bow he placed on our car before we left. Truly an exceptional team! More
Other Employees Tagged: Kyle Willis , Mark Williams