Rafael Genao
Rafael Genao at Lexus of Pembroke Pines
Refer Me

Rafael Genao

Product Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.8
205 Reviews

Dealership Experience

8 yrs, 3 mos

Industry Experience

13 yrs, 11 mos

Specialties & Trainings

Lexus Master Certified

Mojor World Chevrolet

4.8

205 Reviews

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205 Reviews of Rafael Genao

December 26, 2024

Dealership Rating
Employee Rating

Rafael was very professional and made the whole process easy. He listens to what you want and he helps you in any way he can. I have leased two cars with him so far. I highly recommend him. More

by ehp123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 26, 2024

Lexus of Pembroke Pines responded

Thank you for sharing your experience with Rafael at Lexus of Pembroke Pines! We're delighted to know he made the leasing process smooth and attentive. We appreciate your recommendation and look forward to assisting you again in the future!

December 12, 2024

Dealership Rating
Employee Rating

The day i went to the dealership i had a pleasure to meet Valentina she was amazing! But I had to leave, later during the evening I call her she told me Rafael still at work he will be waiting for me, both More

by FRITZLVQ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 12, 2024

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us at Lexus of Pembroke Pines! We're delighted to hear that Valentina, Rafael, and the manager provided such amazing service. We appreciate your kind words and look forward to assisting you in the future!

December 11, 2024

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Employee Rating

I’ll do business with you from now on because you have the best service and intentions on making your customers happy More

by gregoryb1125
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julio Arango

Dec 12, 2024

Lexus of Pembroke Pines responded

Gregory, we're delighted to hear that you had such a positive experience with us at Lexus of Pembroke Pines! Thank you for your kind words and trust in our service. We look forward to serving you again in the future!

November 26, 2024

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Me gustó la atención de cada uno de los que me atendieron. Todos muy profesionales More

by airlepp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erik Estrella, Zulimar Parra

Nov 27, 2024

Lexus of Pembroke Pines responded

Nuestro objetivo es ofrecerle una experiencia de 5 estrellas en Lexus of Pembroke Pines! Gracias por elegirnos.

October 30, 2024

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Employee Rating

All lexus personal was very professional and amazing, I was very pleased with the way they treated me More

by CHIOSA54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 30, 2024

Lexus of Pembroke Pines responded

We're delighted to hear that our team at Lexus of Pembroke Pines provided you with a professional and amazing experience. Thank you for sharing your positive feedback!

October 26, 2024

Dealership Rating
Employee Rating

I had the pleasure to go back to this dealership for my 4th Lexus babe. They are always corteus helpful and willing to walk the extra mile to make you happy. Edson Herrera was who greeted me this time with More

by sandrabubb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edson Herrera , Rafael

Oct 28, 2024

Lexus of Pembroke Pines responded

Sandra, we're delighted to hear that Edson and Rafa made your fourth Lexus purchase a smooth experience at Lexus of Pembroke Pines! Your continued trust in us means the world. Enjoy your new ride!

October 24, 2024

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Employee Rating

Kudos to the salesperson, manager, and Financial staff at Lexus of Pembroke Pines. The trade-in and lease was a very smooth process. More

by JQAQUESADA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 25, 2024

Lexus of Pembroke Pines responded

We're delighted to hear that our team at Lexus of Pembroke Pines made your trade-in and lease experience smooth. Thank you for the kudos, and we hope you're enjoying your new vehicle!

October 19, 2024

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Employee Rating

RAFAEL ES UN PROFESIONAL DE LAS VENTAS! !!!! CON EL HE REALIZADO LOS CAMBIOS DE CARRO DESDE EL 2019 More

by isteinvortz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gemma Urbina

Oct 23, 2024

Lexus of Pembroke Pines responded

Las amables palabras para Rafael del equipo de Lexus of Pembroke Pines nos hacen sonreír! Muchas gracias por elegirnos.

October 15, 2024

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Employee Rating

I’m very pleased with the dealer. I’ve been the owner of a Lexus for many years and every time I visit them to make a change, they look for the best way to make me happy. Thanks to t More

by MGMEDGAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 16, 2024

Lexus of Pembroke Pines responded

We're delighted to hear that Rafael and the team at Lexus of Pembroke Pines have consistently provided you with excellent service. Thank you for your loyalty over the years, and we look forward to continuing to serve you!

October 10, 2024

Dealership Rating
Employee Rating

Me and family are customers for many years we bought more than six o sevent cars More

by crlslvrd35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hotniel crespo

Oct 10, 2024

Lexus of Pembroke Pines responded

Thank you for sharing your support of Lexus of Pembroke Pines! We appreciate your loyalty over the years.

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