Rafael Genao
Rafael Genao at Lexus of Pembroke Pines

Rafael Genao

Product Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

Contact Me
4.9
242 Reviews

Dealership Experience

9 yrs, 2 mos

Industry Experience

14 yrs, 10 mos

Specialties & Trainings

Lexus Master Certified

Mojor World Chevrolet

4.9

242 Reviews

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242 Reviews of Rafael Genao

December 03, 2025

Dealership Rating
Employee Rating

I had a very easy stress free experience leading my NX 350 . Rafael was extremely professional and patient, he did everything he could to get me the car I wanted . The finance gentleman was as well ver More

by tubelli72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 03, 2025

Lexus of Pembroke Pines responded

We're glad to hear Rafael and our finance team ensured a smooth leasing experience. We appreciate your choice of Lexus of Pembroke Pines and wish you safe travels in your new Lexus NX 350!

December 03, 2025

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Employee Rating

Just bought my second Lexus from Rafael and I seriously wouldn't even think of going to anyone else. I've even sent him a few referrals. He's patient and honest and there is none of that "car salesman" pit More

by Linda
Recommend Dealer
Yes
Dec 04, 2025

Lexus of Pembroke Pines responded

Thank you for your repeat business and referrals, Linda! We're glad Rafael provided a patient, honest, and pressure-free experience. We look forward to seeing you again at Lexus of Pembroke Pines!

November 29, 2025

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My second time buying a car from Rafael. Great experience. I’m and out in a couple of hours. Thank you. More

by francorb913
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 01, 2025

Lexus of Pembroke Pines responded

Thank you for sharing your experience and for your repeat business! We will share your feedback with Rafael and the rest of our team. We are honored to assist you here at Lexus of Pembroke Pines.

November 25, 2025

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Excellent service ! ! Rafael was very professional and attentive helping me with my best option. Had a great experience with every department .. More

by jay castillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 25, 2025

Lexus of Pembroke Pines responded

Jay, thank you for sharing your glowing feedback about Rafael and our team! We appreciate your support and hope to welcome you back to Lexus of Pembroke Pines down the road.

November 19, 2025

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Rafael has been awesome through my leasing experience, knowledgeable, attentive, patient, and a great advocate More

by Isa Velasquez
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Art Armani

Nov 19, 2025

Lexus of Pembroke Pines responded

Isa, we're delighted to hear that Rafael made your leasing experience at Lexus of Pembroke Pines so smooth and enjoyable! Thank you for trusting us with your business!

November 11, 2025

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I loved the service. Mr. Rafael is very efficient and met all my expectations. The financier also helped me a lot. Thank you. More

by Y.YUDITH22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 12, 2025

Lexus of Pembroke Pines responded

Thank you for choosing Lexus of Pembroke Pines and placing your trust in Rafael and our finance team! We look forward to serving you again in the future. Safe travels!

September 24, 2025

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Employee Rating

I had an excellent experience at Lexus of Pembroke Pines. The entire process was smooth from start to finish. The dealership was clean, organized, and welcoming, and the staff was friendly and professional. More

by madelinegraupier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 25, 2025

Lexus of Pembroke Pines responded

Hi Madeline, we're so glad to know you had a smooth and welcoming experience at Lexus of Pembroke Pines. We truly appreciate your feedback and hope to serve you again in the future!

August 31, 2025

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Employee Rating

I have had multiple great experiences with both Rafael and Lexus of Pembroke Pines. They are extremely accommodating and really listen to what you want, from the model, trim, and price. I highly recommend More

by jealbert66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 02, 2025

Lexus of Pembroke Pines responded

Thank you for your repeat business and glowing recommendation, Albert! We'll be sure to pass along your kind words to Rafael and the team. See you next time at Lexus of Pembroke Pines!

August 31, 2025

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Employee Rating

Rafael is simply the best! Excellent service and very knowledgeable. He worked with me in getting me into the right car according to my budget. Thank you Rafael! It’s always a More

by JLOSTAR2019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 03, 2025

Lexus of Pembroke Pines responded

Thank you for sharing your awesome review of Rafael! We are thrilled to hear you're in good hands. From all of us at Lexus of Pembroke Pines, we wish you many safe and happy miles.

August 04, 2025

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Employee Rating

Rafael and the team who helped were able to show me and my family our options leading to my new purchase. More

by BRANDON.FRANCO91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Khalid Dahir

Aug 06, 2025

Lexus of Pembroke Pines responded

Congratulations on your new car! We're happy to hear Rafael and the team provided a helpful experience for you and your family. Thank you for choosing Lexus of Pembroke Pines!

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