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Rafael Genao
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Rafael Genao
Product Specialist
Lexus of Pembroke Pines
16150 Pines Boulevard
Pembroke Pines, FL 33027
206 Reviews
Dealership Experience
8 yrs, 4 mos
Industry Experience
14 yrs
Specialties & Trainings
Lexus Master Certified
Mojor World Chevrolet
206 Reviews
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206 Reviews of Rafael Genao
February 01, 2025
For over a month, I had been looking at different 2024 Lexus RX models and happened to stumble upon a RX 500h at Lexus of Pembroke Pines. From the very first moment I contact them to the day I picked up t Lexus RX models and happened to stumble upon a RX 500h at Lexus of Pembroke Pines. From the very first moment I contact them to the day I picked up the vehicle, Rafael Genao was very professional and courteous throughout my experience. Because of my job, I do not have much time throughout the week but Rafael and his team treated me as if I was the only client at the dealership that day. I never felt pressured to buy anything and Boris at the Finance Department had a the documents printed for me, so that all I had to do, was pick up the car. This is my first luxury vehicle and I have come cherish the Lexus experience. As for the car, it drives and feels like a dream. Ironically, the day I got the car, two of my wife's colleagues had also gotten new vehicles and when she got into mine, she said "WOW, this is a world apart from the other cars I saw today." I want to thank Rafael for making my first Lexus experience an unforgettable one. More
by OneRogue19
Other Employees Tagged: Boris Argudin
December 26, 2024
Rafael was very professional and made the whole process easy. He listens to what you want and he helps you in any way he can. I have leased two cars with him so far. I highly recommend him. easy. He listens to what you want and he helps you in any way he can. I have leased two cars with him so far. I highly recommend him. More
by ehp123
December 12, 2024
The day i went to the dealership i had a pleasure to meet Valentina she was amazing! But I had to leave, later during the evening I call her she told me Rafael still at work he will be waiting for me, both Valentina she was amazing! But I had to leave, later during the evening I call her she told me Rafael still at work he will be waiting for me, both Rafael and the manager work the number with me than get the job done their where amazing!! More
by FRITZLVQ
Verified CustomerDecember 11, 2024
I’ll do business with you from now on because you have the best service and intentions on making your customers happy the best service and intentions on making your customers happy More
by gregoryb1125
Other Employees Tagged: Julio Arango
November 26, 2024
Me gustó la atención de cada uno de los que me atendieron. Todos muy profesionales atendieron. Todos muy profesionales More
by airlepp
Other Employees Tagged: Erik Estrella, Zulimar Parra
October 26, 2024
I had the pleasure to go back to this dealership for my 4th Lexus babe. They are always corteus helpful and willing to walk the extra mile to make you happy. Edson Herrera was who greeted me this time with 4th Lexus babe. They are always corteus helpful and willing to walk the extra mile to make you happy. Edson Herrera was who greeted me this time with a very gentle actitud listened to all my funny ideas about what I wanted.. He showed me around never getting pushy nor tired of all of my last minute changes of mind...Resulting in a very easy & satisfactory purchase. Thank you Edson and Thank you Rafa for all of your assistance as well. More
by sandrabubb
Other Employees Tagged: Edson Herrera , Rafael
October 19, 2024
RAFAEL ES UN PROFESIONAL DE LAS VENTAS! !!!! CON EL HE REALIZADO LOS CAMBIOS DE CARRO DESDE EL 2019 !!!! CON EL HE REALIZADO LOS CAMBIOS DE CARRO DESDE EL 2019 More
by isteinvortz
Other Employees Tagged: Gemma Urbina
October 15, 2024
I’m very pleased with the dealer. I’ve been the owner of a Lexus for many years and every time I visit them to make a change, they look for the best way to make me happy. Thanks to t I’ve been the owner of a Lexus for many years and every time I visit them to make a change, they look for the best way to make me happy. Thanks to the customer service especially Rafael. More
by MGMEDGAR
