Rafael Garcia
Rafael Garcia at Westside Lexus

Rafael Garcia

Sales Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.9
25 Reviews
4.9

25 Reviews

Write a Review

Dealership Experience

1 yr, 6 mos

Languages Spoken

English English

Spanish Spanish

25 Reviews of Rafael Garcia

December 06, 2024

Dealership Rating
Employee Rating

Good in overall. Saleman is nice, quick transactions and finance transactions also is quick. Thanks More

by lphch_28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 09, 2024

Westside Lexus responded

We are glad to hear that our team provided excellent service. Thanks for choosing Westside Lexus!

December 04, 2024

Dealership Rating
Employee Rating

Excellent service, Rafael was very kind and helpful, he answered all my questions very clearly and made my purchase a satisfactory experience. More

by irisdiaz0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 04, 2024

Westside Lexus responded

Thank you for sharing your experience with us! We're delighted to hear that Rafael provided excellent service and made your purchase at Westside Lexus a satisfying one. Enjoy the ride, and feel free to reach out if you need anything else!

November 28, 2024

Dealership Rating
Employee Rating

Very helpful, knowledgeable and friendly salesman. Good financial advice and quick services . Very very good jobs More

by lphch_28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 02, 2024

Westside Lexus responded

We're delighted to hear that our team at Westside Lexus provided helpful and friendly service, along with valuable financial advice. Thank you for the kind words!

November 10, 2024

Dealership Rating
Employee Rating

Clean, the sale man who help me was very friendly and helpful, very detail with customer More

by nguyennhunha78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2024

Westside Lexus responded

This is what we love to hear! Thank you for the stellar review of Westside Lexus. Drive safe!

October 15, 2024

Dealership Rating
Employee Rating

Your team members are excellent in customer service. However, the finance process was very slow due to complication with the credit bureau. Your Toyota Finance Department took more than 5 hours to resol More

by Dr.Main
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JT Teodoro

Oct 16, 2024

Westside Lexus responded

Thank you for your feedback! We're glad to hear our team provided excellent customer service at Westside Lexus, though we apologize for the delay with the finance process. We appreciate your patience and are committed to improving this aspect of our service. Enjoy your new lease!

October 03, 2024

Dealership Rating
Employee Rating

Excellent experience. I have purchased 25 new cars in my life and this one was the easiest. Rafael Garcia was great! The next test will be service but based upon the car, More

by glover.ted
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Oct 04, 2024

Westside Lexus responded

Thank you for sharing your experience with us at Westside Lexus! We're delighted to hear that Rafael made the process smooth and enjoyable. We look forward to providing you with excellent service in the future as well!

October 01, 2024

Dealership Rating
Employee Rating

The entire team is a pleasure to work with - Gary Cohen, Alex & Rafael, and Sam in the finance group. This is my 4th Lexus from this team and I highly recommend them. More

by kevingug
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 01, 2024

Westside Lexus responded

We're delighted to hear that our team at Westside Lexus has consistently provided you with excellent service. Thank you for your continued trust and recommendation! Enjoy your new Lexus!

October 01, 2024

Dealership Rating
Employee Rating

Salesman great, service ok! Other car purchased from Sewell. Service much better! Sewell wash cars all time , and has cookies and can sodas! More

by MCHESS47
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Oct 02, 2024

Westside Lexus responded

Thank you for sharing your feedback with Westside Lexus! We're glad to hear our sales team provided a great experience and will take your comments regarding our service into consideration as we continually strive to exceed expectations.

September 29, 2024

Dealership Rating
Employee Rating

The level of service quality was very good My sales consultant worked diligently to get the deal done More

by buffyblossom2018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Garza, Manuel Gomez

Sep 30, 2024

Westside Lexus responded

Thank you for the positive feedback! We're glad to hear that our team at Westside Lexus provided diligent service and got the deal done for you. Enjoy your new vehicle!

May 10, 2024

Dealership Rating
Employee Rating

What an amazing experience we had at Westside Lexus! ! Rafael Garcia is the most professional & knowledgeable Salesman. He really goes the extra mile to ensure your experience meets your expectations. Jo More

by Karl & Tammy Littlejohn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Broussard, JT Teodoro

May 10, 2024

Westside Lexus responded

Karl and Tammy, we're delighted to know that Rafael, Joey, and JT provided you with an outstanding experience at Westside Lexus. We appreciate your recommendation and look forward to serving any future car needs!

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