Rafael Garcia

Your team members are excellent in customer service. However, the finance process was very slow due to complication with the credit bureau. Your Toyota Finance Department took more than 5 hours to resol However, the finance process was very slow due to complication with the credit bureau. Your Toyota Finance Department took more than 5 hours to resolve the issue and proceed with the lease agreement. More

by Dr.Main Verified Customer Verified Customer

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Excellent experience. I have purchased 25 new cars in my life and this one was the easiest. Rafael Garcia was great! The next test will be service but based upon the car, I have purchased 25 new cars in my life and this one was the easiest. Rafael Garcia was great! The next test will be service but based upon the car, the salesman and the dealer reputation it should be another easy step. More

by glover.ted Verified Customer Verified Customer

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The entire team is a pleasure to work with - Gary Cohen, Alex & Rafael, and Sam in the finance group. This is my 4th Lexus from this team and I highly recommend them. Alex & Rafael, and Sam in the finance group. This is my 4th Lexus from this team and I highly recommend them. More

by kevingug Verified Customer Verified Customer

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Salesman great, service ok! Other car purchased from Sewell. Service much better! Sewell wash cars all time , and has cookies and can sodas! Other car purchased from Sewell. Service much better! Sewell wash cars all time , and has cookies and can sodas! More

by MCHESS47 Verified Customer Verified Customer

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The level of service quality was very good My sales consultant worked diligently to get the deal done consultant worked diligently to get the deal done More

by buffyblossom2018 Verified Customer Verified Customer

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What an amazing experience we had at Westside Lexus! ! Rafael Garcia is the most professional & knowledgeable Salesman. He really goes the extra mile to ensure your experience meets your expectations. Jo ! Rafael Garcia is the most professional & knowledgeable Salesman. He really goes the extra mile to ensure your experience meets your expectations. Joey Broussard also helped us find the perfect SUV!! He is very knowledgeable & so kind! We really appreciate the way we were taken care of & we highly recommend Rafael & Joey for all your car needs! I would also like to mention the amazing experience we had working with JT Teodoro in Finance. JT is outstanding! His knowledge is top notch & he truly goes the extra mile for his customers!! We are customers for life!! More

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Rafael Garcia is a polite young man who worked hard to make sure I got the right car. make sure I got the right car. More

by jbrazil2 Verified Customer Verified Customer

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Rafael Garcia was very helpful and he explained all the questions I had for him. Very professional services. questions I had for him. Very professional services. More

by Annie Le Verified Customer Verified Customer

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Nice people. Silo system leads to poor customer service. Phone service is terrible, I got hung up on 3 times on one call today. No inter dept. teamwork. Silo system leads to poor customer service. Phone service is terrible, I got hung up on 3 times on one call today. No inter dept. teamwork. More

by BARRYML Verified Customer Verified Customer

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Great experience at this dealership. Rafael Garcia was a great sales associate and he guided us well through the whole process. Rafael Garcia was a great sales associate and he guided us well through the whole process. More

by texassarahent Verified Customer Verified Customer

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