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Rafael Garcia
22 Reviews
22 Reviews
Write a ReviewDealership Experience
1 yr, 5 mos
Languages Spoken
English
Spanish
22 Reviews of Rafael Garcia
Verified Customer
October 15, 2024
Your team members are excellent in customer service. However, the finance process was very slow due to complication with the credit bureau. Your Toyota Finance Department took more than 5 hours to resol However, the finance process was very slow due to complication with the credit bureau. Your Toyota Finance Department took more than 5 hours to resolve the issue and proceed with the lease agreement. More
by Dr.Main
Other Employees Tagged: JT Teodoro
October 03, 2024
Excellent experience. I have purchased 25 new cars in my life and this one was the easiest. Rafael Garcia was great! The next test will be service but based upon the car, I have purchased 25 new cars in my life and this one was the easiest. Rafael Garcia was great! The next test will be service but based upon the car, the salesman and the dealer reputation it should be another easy step. More
by glover.ted
October 01, 2024
The entire team is a pleasure to work with - Gary Cohen, Alex & Rafael, and Sam in the finance group. This is my 4th Lexus from this team and I highly recommend them. Alex & Rafael, and Sam in the finance group. This is my 4th Lexus from this team and I highly recommend them. More
by kevingug
Other Employees Tagged: Gary Cohen, Alex Winnicki, Sam Chau
October 01, 2024
Salesman great, service ok! Other car purchased from Sewell. Service much better! Sewell wash cars all time , and has cookies and can sodas! Other car purchased from Sewell. Service much better! Sewell wash cars all time , and has cookies and can sodas! More
by MCHESS47
Other Employees Tagged: Laura Brown, Alex Winnicki, Manuel Gomez
September 29, 2024
The level of service quality was very good My sales consultant worked diligently to get the deal done consultant worked diligently to get the deal done More
by buffyblossom2018
Other Employees Tagged: Danny Garza, Manuel Gomez
May 10, 2024
What an amazing experience we had at Westside Lexus! ! Rafael Garcia is the most professional & knowledgeable Salesman. He really goes the extra mile to ensure your experience meets your expectations. Jo ! Rafael Garcia is the most professional & knowledgeable Salesman. He really goes the extra mile to ensure your experience meets your expectations. Joey Broussard also helped us find the perfect SUV!! He is very knowledgeable & so kind! We really appreciate the way we were taken care of & we highly recommend Rafael & Joey for all your car needs! I would also like to mention the amazing experience we had working with JT Teodoro in Finance. JT is outstanding! His knowledge is top notch & he truly goes the extra mile for his customers!! We are customers for life!! More
by Karl & Tammy Littlejohn
Other Employees Tagged: Joey Broussard, JT Teodoro
April 14, 2024
Rafael Garcia is a polite young man who worked hard to make sure I got the right car. make sure I got the right car. More
by jbrazil2
Other Employees Tagged: Christian Davidson
April 04, 2024
Nice people. Silo system leads to poor customer service. Phone service is terrible, I got hung up on 3 times on one call today. No inter dept. teamwork. Silo system leads to poor customer service. Phone service is terrible, I got hung up on 3 times on one call today. No inter dept. teamwork. More
by BARRYML
Other Employees Tagged: Gary Cohen, Ben Stephens, Jessica Arevalo
