Rafael Garcia

They were great the forest day but the service went from 100% to 10% after I drove off the lot. They were no longer attentive and there was no communication. I will not do business with them again. 100% to 10% after I drove off the lot. They were no longer attentive and there was no communication. I will not do business with them again. More

Report | Print

Title: Exceptional Salesmanship and Unmatched Service by Rafael Garcia at Bethesda Audi Review: I recently had the privilege of working with Rafael Garcia at Bethesda Audi, and I must say, he exceeded Rafael Garcia at Bethesda Audi Review: I recently had the privilege of working with Rafael Garcia at Bethesda Audi, and I must say, he exceeded all my expectations. Being in the market for a new car can be an overwhelming experience, but Rafael's exceptional salesmanship and unmatched service made the entire process a breeze. From the moment I arrived at the dealership, Rafael greeted me with a warm smile and a friendly demeanor. He immediately made me feel comfortable and took the time to understand my needs and preferences. With his vast knowledge of the Audi brand, Rafael was able to steer me towards the perfect car that checked all the boxes on my wishlist. Not only did Rafael demonstrate expertise in the product line, but his dedication to customer satisfaction was truly remarkable. He patiently answered every question I had, providing detailed and transparent information about each car I considered. What I appreciated most about Rafael was that he never pressured me into making a decision. He respected my time and ensured I had all the information needed to make an informed choice. Rafael also went above and beyond by arranging multiple test drives, allowing me to explore the vehicles' features and performance firsthand. His attention to detail was exceptional, as he meticulously highlighted the strengths of each model according to my priorities. Throughout the negotiation process, Rafael exhibited exceptional professionalism and negotiation skills, presenting various financing options that aligned with my budget. He took the time to explain the terms, ensuring I understood everything clearly. Rafael acted as a trusted advisor, guiding me through the entire purchasing process without any hidden surprises or unexpected costs. What truly sets Rafael apart is his unwavering commitment to providing outstanding customer service even after the sale. He followed up with me post-purchase to ensure my satisfaction and promptly addressed any concerns or questions I had. His dedication to building lasting relationships with his clients truly sets him apart in this industry. I cannot express enough gratitude to Rafael Garcia for his exceptional assistance at Bethesda Audi. He has undoubtedly left a positive and lasting impression on me as a salesperson. If you are in the market for a new vehicle and want a truly exceptional experience, I wholeheartedly recommend seeking out Rafael at Bethesda Audi. His expertise, genuine care, and passion for his profession make him an invaluable asset to the dealership. Bethesda Audi, you are fortunate to have someone as professional and dedicated as Rafael Garcia, who embodies the true essence of excellent salesmanship, setting an exemplary standard within the industry. Thank you again, Rafael, for making my car buying experience truly exceptional! More

Report | Print

Very accommodating sales staff. Rafael Garcia (Sales) and Sue Kim (Finance) were absolutely amazing and provided top notch/premium service . Very happy with the experience from this Rafael Garcia (Sales) and Sue Kim (Finance) were absolutely amazing and provided top notch/premium service . Very happy with the experience from this dealership and would highly recommend you consider them for making a purchase. Thank you again and I am loving my Q8 etron purchase. More

Report | Print