Rafael Dianov
Rafael Dianov at Nissan Lake Country

Rafael Dianov

Used Car Manager

Nissan Lake Country

N48W36216 WIS-16 E
Oconomowoc, WI 53066

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4.8
61 Reviews
4.8

61 Reviews

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61 Reviews of Rafael Dianov

December 30, 2025

Dealership Rating
Employee Rating

I recently took my 2024 Rogue in thinking the tire sensors had malfunction. That was not the case. Instead of being perturbed with my lack of knowledge the service department was beyond exceptiona More

by TESSFULLER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2025

Nissan Lake Country responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Luchini Service Manager 262-522-7200

December 27, 2025

Dealership Rating
Employee Rating

We had a great experience at Nissan Lake Country. Jackie and the whole staff made our car buying experience seamless. One of the best experiences that we have had. Thank you. More

by MKOBISKE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 27, 2025

Nissan Lake Country responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Tom Stamates General Sales Manager 262-522-7200

December 09, 2025

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Employee Rating

Awesome experience and very helpful getting our lease done. Definitely would buy here again. Great prices. More

by THADVOIGT
Recommend Dealer
Yes

Other Employees Tagged: Rafael Dianov

Dec 09, 2025

Nissan Lake Country responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Tom Stamates General Sales Manager 262-522-7200

November 01, 2025

Dealership Rating
Employee Rating

I was very happy with my sales person Jackie. I came in looking for a used car and walked out with a new car. I am very happy with the service and sales team. More

by Ellen_kaczmarek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 01, 2025

Nissan Lake Country responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Tom Stamates General Sales Manager 262-522-7200

September 24, 2025

Dealership Rating
Employee Rating

Had a very pleasant experience, which i did not expect. I would recommend this dealer to anyone in search of a new or used vehicle. More

by MATTYG1349
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ty Westenberg

Sep 24, 2025

Nissan Lake Country responded

Thank you so much for choosing Nissan Lake Country! Please let us know if we can be of any more assistance. Tom Stamates General Sales Manager 262-522-7200

August 22, 2025

Dealership Rating
Employee Rating

I bought a vehicle with no spare key. My cost was $350.00 for me to replace! More

by DDKTBBOUCHER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Tyler Tetzlaff , Matt Longtine

Aug 26, 2025

Nissan Lake Country responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Tom Stamates General Sales Manager 262-522-7200

August 02, 2025

Dealership Rating
Employee Rating

Very helpful, classy group of salesmen! Great service, not pushy and a great atmosphere. Would shop here again! More

by BEN@SPLCO.ORG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ty Westenberg

Aug 02, 2025

Nissan Lake Country responded

Here at Nissan Lake Country, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Tom Stamates General Sales Manager 262-522-7200

July 27, 2025

Dealership Rating
Employee Rating

Everything all good. No issues. Clean comfortable everything as promised. No surprises. Would go there again More

by DON91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Stamates, Tyler Tetzlaff

Jul 27, 2025

Nissan Lake Country responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Tom Stamates General Sales Manager 262-522-7200

June 20, 2025

Dealership Rating
Employee Rating

All the people I worked with were courteous and helpful— especially Ty who managed to get the vehicle I wanted at another location there the same day! More

by KRISTIN10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Stamates, Tyler Tetzlaff , Ty Westenberg

Jun 20, 2025

Nissan Lake Country responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Tom Stamates General Sales Manager 262-522-7200

June 19, 2025

Dealership Rating
Employee Rating

I would never buy from this dealership again. Felt like I was lied to from day one. Few parts needed to be fixed before I took the vehicle home for good. Dropped vehicle off and came back a few da More

by Jliegel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tom Stamates, Tyler Tetzlaff , Ty Westenberg

Jun 22, 2025

Nissan Lake Country responded

Thank you for providing this feedback. We apologize for not delivering an exceptional service experience to you. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind, we'd love to address your concerns in detail by speaking directly with you. Matt Luchini Service Manager 262-522-7200

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