Rachide Reese | Page 4

Frustrating. Been in for the same issues multiple times. Issues with brakes are a safety issue - regardless of what VW and Tynan's says. Electrical 'gremlins' are Been in for the same issues multiple times. Issues with brakes are a safety issue - regardless of what VW and Tynan's says. Electrical 'gremlins' are also unacceptable. It's amazingly disappointing the number of issues we're being asked to tolerate for a brand new vehicle. Not at all what we expected when buying our first VW. It's truly sad that this kind of apathy is the standard. We'll certainly not be recommending Volkswagen / Tynan's to family and friends. More

by borbeso Verified Customer Verified Customer

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Did not fix and sent me out with a very simple problem, after having car for 2 days,then told me they would call me to bring back the next day I waited to to hear from them until afternoon then called and after having car for 2 days,then told me they would call me to bring back the next day I waited to to hear from them until afternoon then called and was told that he forgot,, but would get it done next morning I got there at 7am and repair was completed within 90 min however,I had some some other simple service items done but makes me wonder did they do them correctly also I was in the auto business for 32 years and this was a very sloppy tech and was becoming of a new car store this is the second new vehicle l have bought from Tynns dealership More

by terdel5650 Verified Customer Verified Customer

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Rachide is the absolute best. He is always so kind and accommodating and he makes taking my car in for service something to look forward to. He is always so kind and accommodating and he makes taking my car in for service something to look forward to. More

by RENEEWORKSALOT Verified Customer Verified Customer

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Rachide is great! My car was with the dealer for a while because we were waiting on a part, but they were super accommodating with getting me a loaner and communicatin My car was with the dealer for a while because we were waiting on a part, but they were super accommodating with getting me a loaner and communicating as soon as my car was ready for pickup! More

by gjohn1803 Verified Customer Verified Customer

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Definitely recommend this dealership. Allowed me to physically show them what my issues with my car was. They jumped on it and gave me the info I needed. Definitely will be taking my car Allowed me to physically show them what my issues with my car was. They jumped on it and gave me the info I needed. Definitely will be taking my car back here for more maintenance in the future. My car is a Golf GTI. I love Volkswagen. Keep buying these cars. They are great. Sometime in the future I hope they can give a good deal on a Golf R. More

by JARED Matteson Verified Customer Verified Customer

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I was much impressed with the service and the friendliness of the personnel. I was grateful for the ride home since I had to leave my car. friendliness of the personnel. I was grateful for the ride home since I had to leave my car. More

by MELLHOD Verified Customer Verified Customer

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The Service Department provides personable, informative, and timely service. I appreciate the honesty and thoughtfulness with which they engage with me. and timely service. I appreciate the honesty and thoughtfulness with which they engage with me. More

by admin44 Verified Customer Verified Customer

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Rashid Reese was an outstanding representative for Tynan . Professional,knowledgeable, and kept the communication and information coming about my VW fix. 5 stars . Professional,knowledgeable, and kept the communication and information coming about my VW fix. 5 stars More

by DONNAGALE Verified Customer Verified Customer

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He got me right in for an open recall and was very friendly and professional. If I didn't work at a shop I would come back for his service. friendly and professional. If I didn't work at a shop I would come back for his service. More

by Willyvolk0710 Verified Customer Verified Customer

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Always have good and quality service. Nice people everywhere. Second car I’ve bought and had service at this dealership and will always go back. Worth the drive Nice people everywhere. Second car I’ve bought and had service at this dealership and will always go back. Worth the drive More

by JEPARDUE Verified Customer Verified Customer

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