Rachide Reese

Tynan's Volkswagen responded

We sincerely apologize for the negative experience you’ve had. This is not the level of service we strive to provide, and we understand your frustration with the delays and lack of communication. Please know we take your feedback seriously and would appreciate the opportunity to address your concerns directly. Matthew Cooper - Service Manager - 303-341-3350

Tynan's Volkswagen responded

Thank you for your loyalty to Tynan’s Volkswagen since 2016! It means the world to us that you and your mother trust us for all your Volkswagen needs. We’re thrilled to hear that our service team and Chris in financing have consistently provided you with the respect and care you deserve. Your kind words inspire us to continue going above and beyond for our customers. If there’s anything we can do for you in the future, please don’t hesitate to reach out. Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for your kind words! We’re thrilled to hear that your experience at our dealership was positive. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again! Jacqueline Goldsboro -Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for taking the time to share your experience with us. We’re pleased to hear that our team provided friendly and excellent customer service and was responsive to your questions. However, we sincerely apologize for the delay in completing your repairs and for the inconvenience caused by the extended timeframe. Your feedback about providing more accurate time estimates and offering loaner vehicles sooner is invaluable, and we will work to improve in these areas. We truly appreciate your patience and understanding and hope to have the opportunity to provide you with a smoother experience in the future. If there’s anything further we can assist you with, please don’t hesitate to reach out. Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for your kind words! We're thrilled to hear you always have the best experience with us. Samir is a fantastic salesperson, and we're glad Gregory could help you get into a brand-new Volkswagen! Congratulations on your new car, and we look forward to seeing you again soon! Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

"Thank you for the amazing review! We're so glad Cauther’s positive energy improved your day — he truly has a way of brightening any room! Matt and the team work hard to provide excellent service at fair prices, and it’s wonderful to hear we exceeded your expectations. We appreciate you choosing us and look forward to helping you again!" Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you so much for your 5-star review! Your kind words motivate us to keep providing top-notch service. We look forward to seeing you again and appreciate your trust in us for your car's needs! Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for your thoughtful review! We're pleased you found our team professional, courteous, and prompt. We appreciate your kind words and look forward to serving you again! Jacqueline Goldsboro -Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for sharing your experience and leaving such a wonderful review! We're delighted you received excellent service and appreciated the attention to detail. Aiden will be thrilled to know he made the service process seamless for you. We look forward to welcoming you back for your next visit! Jacqueline Goldsboro- Customer Care Coordinator