Rachide Reese
Rachide Reese at Tynan's Volkswagen

Rachide Reese

Service Advisor

Tynan's Volkswagen

700 S Havana St
Aurora, CO 80012

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4.7
175 Reviews
4.7

175 Reviews

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175 Reviews of Rachide Reese

September 06, 2025

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They are really friendly and give you all the information about what they are doing to your car will go back More

by CHARMAINEBADY211
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Recommend Dealer
Yes

Other Employees Tagged: Brian Williams, Ashley Aldredge

September 05, 2025

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Not good this time around unfortunately. In fact if we didn’t have the lifetime power train warranty, I don’t think we would ever be back. We had a service which was an expensive one this ti More

by MERANDAGIB13
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Recommend Dealer
No

Other Employees Tagged: Brian Williams, Ashley Aldredge

September 05, 2025

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Ashley was wonderful, talked me through the service and what tires were available vs what would need to be ordered. I very much appreciated her transparency and helpfulness throughout the process. The enti More

by ANDYFENDEL
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Recommend Dealer
Yes

Other Employees Tagged: Brian Williams, Ashley Aldredge

September 04, 2025

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I only have good things to say about my experience at Volkswagen workshop. They are very efficient and friendly. 😊 I really recommend them. More

by Alicia Flores A.
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Recommend Dealer
Yes

Other Employees Tagged: Brian Williams, Ashley Aldredge

Sep 05, 2025

Tynan's Volkswagen responded

Thanks so much, Alicia! 😊 We’re happy to hear you had a great experience and appreciate your recommendation! Jacqueline Goldsboro - Customer Care coordinator

September 02, 2025

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Ashely makes customer service enjoyable. Great atmosphere. Fast service, not trying to oversell you anything More

by EDJNOBAPTISTE
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Recommend Dealer
Yes

Other Employees Tagged: Ashley Aldredge

Sep 03, 2025

Tynan's Volkswagen responded

Thank you for your feedback! We’re thrilled to hear that Ashley made your experience enjoyable and that you appreciated the welcoming atmosphere and quick, straightforward service. We look forward to seeing you again! Jacqueline Goldsboro - Customer Care Coordinator

September 02, 2025

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Great quick and fair service! And thank you for washing the DÍA off my car ! More

by MATTWHITCOMB
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Recommend Dealer
Yes

Other Employees Tagged: Brian Williams, Ashley Aldredge

Sep 03, 2025

Tynan's Volkswagen responded

Thank you for your kind words, Matt! We’re delighted to hear that you had a quick and fair service experience with us. Our team always strives to go the extra mile, and we’re happy that we could take care of your car—inside and out. We look forward to helping you again! Jacqueline Goldsboro - Customer Care Coordinator

September 02, 2025

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Poor customer service, no explanation of what to expect, time lines and price. I had to call to get updates and was left hanging on a loaner which almost cost me a job with my small business. More

by VRRNT5683@GMAIL.COM
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Recommend Dealer
No

Other Employees Tagged: Ashley Aldredge

Sep 04, 2025

Tynan's Volkswagen responded

Thank you for your feedback. We’re very sorry to hear about your recent experience and the frustration it caused. Communication regarding timelines, pricing, and expectations is something we strive to handle clearly, and we apologize if we fell short in this instance. Regarding loaner vehicles, they are a courtesy we do our best to provide; however, availability is limited and not always guaranteed. We understand how important reliable transportation is, especially when running a business, and we regret the stress this situation caused. We value your input and would welcome the opportunity to speak with you directly to address your concerns and work toward a better experience in the future. Jacqueline Goldsboro Customer Care Coordinator Tynan's Volkswagen

August 31, 2025

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Ashley did an amazing job helping me out with repairs and the recall in the car. More

by ICEMANHEWITT
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Recommend Dealer
Yes

Other Employees Tagged: Brian Williams, Ashley Aldredge

Sep 01, 2025

Tynan's Volkswagen responded

Thank you for your review! We’re so glad Ashley was able to take great care of you with your repairs and recall. We’ll be sure to share your kind words with her! Jacqueline Goldsboro - Customer Care Coordinator

August 29, 2025

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Staff is welcoming and professional. They took care of my wife's vehicle ahead of schedule and it was much appreciated! More

by DRIVER21
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Recommend Dealer
Yes

Other Employees Tagged: Brian Williams, Ashley Aldredge , Adnan was excellent!

Sep 01, 2025

Tynan's Volkswagen responded

Thank you for your kind words! We’re glad to hear our team provided a welcoming experience and was able to complete your wife’s vehicle ahead of schedule. We truly appreciate your trust in us and look forward to assisting you again whenever you need. Jacqueline Goldsboro - Customer Care Coordinator

August 29, 2025

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They patched my punctured tire quickly and for free, getting me on my way and saving money. More

by Kenji.d.okochi
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Recommend Dealer
Yes

Other Employees Tagged: Brian Williams, Ashley Aldredge

Sep 01, 2025

Tynan's Volkswagen responded

Thank you for sharing your experience! We’re happy we could get your tire patched quickly and have you back on the road without any extra cost. Your time and peace of mind are important to us, and we’re glad we could help. Jacqueline Goldsboro - Customer Care Coordinator

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