Rachel Walen
Rachel Walen at Seattle Hyundai
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Rachel Walen

Sales Manager

Seattle Hyundai

14005 Aurora Avenue
Seattle, WA 98133

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4.5
54 Reviews
4.5

54 Reviews

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54 Reviews of Rachel Walen

November 04, 2024

Dealership Rating
Employee Rating

I’ve bought all my cars here from my first car to the fourth one. More

by evansmuthini
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mustaf Abdulkadir

October 31, 2024

Dealership Rating
Employee Rating

Never followed up on additional key fob on my used purchase, called about left behind item on my trade in and nobody passed along the message. Didn't seem like an integral interaction. Very consistent More

by JEFFSWANNY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kasim Sabir

September 22, 2024

Dealership Rating
Employee Rating

These people are amazing! When I went in not sure which type of vehicle to buy, I met the manager Ryan, from there everything went smooth, I got the payment I was looking for More

by KATELYN6131
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Trujillo, Ryan Walen

July 28, 2024

Dealership Rating
Employee Rating

Be very weary of doing business with this dealership. They made a grave error in data entry with my Social Security number. The GM then tried to place blame one me for my writing. It was clearly written More

by LISAANDDREW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 28, 2024

Seattle Hyundai responded

Hi Lisa, We discussed this issue at length and did everything possible to accommodate you. Our finance manager mistakenly entered the wrong number when submitting for approval, and we acknowledge that mistake. The bank only needed a copy of your social security document to verify the vehicle purchase, but we never received that document, which prevented us from funding the deal. Please understand that we strive to avoid clerical errors and hope for your understanding as we work together to resolve the credit inquiry issue. Your customer service experience is always our top priority, and we sincerely regret any inconvenience this may have caused. David Granger david@seattlehyundai.com

July 25, 2024

Dealership Rating
Employee Rating

Great staff and great salespeople. I really enjoyed Kassim and Rachael who were very attentive. The building has deferred maintenance and is not well kept. Charging for credit More

by richard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 16, 2024

Dealership Rating
Employee Rating

Exceptional service with ease of purchase through AMEX program. Delivery detailing subpar but dealer correcting. More

by travlindoc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kasim Sabir

May 30, 2024

Dealership Rating
Employee Rating

I had a very specific vehicle I wanted (white Night edition Palisade) and David Kim was helpful in identifying an incoming car that fit the description and got it ready for my visit. The price and tra More

by hmduong82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bari Bhurgri, David Kim

May 11, 2024

Dealership Rating
Employee Rating

They negotiated with us for a fair deal and they were straightforward to work with. More

by RYANDTURNER1989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Walen, Kasim Sabir

May 10, 2024

Dealership Rating
Employee Rating

Best dealer for Hyundai . .Awesome Customer Service..All the staff are Helpful and nice .Great Service More

by ANUSHPANDEY
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marco D. , Bari Bhurgri, Zia Mufti, Martin R.

May 01, 2024

Dealership Rating
Employee Rating

Fast and efficient service. The sales team were great. Will shop again in the future More

by MARKIS.GARCIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Walen , Bari Bhurgri, Zia Mufti, Jeziah five stars

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