Rachel Van Hart | Page 20

Rachel is extremely customer orientated. Rachel is very knowledgeable. She seems to delight in helping the customer. She looks to help the customer in any way that benefits us in order that Rachel is very knowledgeable. She seems to delight in helping the customer. She looks to help the customer in any way that benefits us in order that we have a good experience with Brandon Honda. She is a very valuable asset for Brandon Honda. You should do everything you can to keep her on staff. More

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Service Review for Brandon Honda I have been dealing with Brandon Honda since 2008. We lived in Brandon at the time. We now live in The Villages, about 80 miles away. We traveled to B I have been dealing with Brandon Honda since 2008. We lived in Brandon at the time. We now live in The Villages, about 80 miles away. We traveled to Brandon to buy our 2015 CRV Touring, and continue to return for all service. Bob Horvorka is my Service Manager, dealing with Bob is like dealing with my brother. In Bob's absence (if we need to come on his day off), he always has Jenn or Rachel Take care of us. And, that has always been as though he were there. More

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Excellent Brandon Honda has been a source of excellent service for several years now. Their service advisors have always been honest with me, which services NE Brandon Honda has been a source of excellent service for several years now. Their service advisors have always been honest with me, which services NEED to be done and which can wait until a later date. They are also very accommodating as my two children and I wait for our service needs to be completed. More

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Great Customer Care! Auggie, Steven, and Rachel were great! I am not an easy customer to please or deal with and they not only offered me great customer service but cared Auggie, Steven, and Rachel were great! I am not an easy customer to please or deal with and they not only offered me great customer service but cared about my car frustrations. Somehow in today's business world courteous customer service has diminished. Brandon Honda's service team are the exception. They have managed to keep this intact and are a great example for other companies to follow. Keep up the great work and partnerships with Enterprise (amazing staff as well). p.s. Whoever hears again from the person who sales you a car? I never had until Eddie. He called me six months after my purchase to check how everything was going. This for me speaks highly of Honda and their employees. Thanks for the follow up call. More

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Service Quick service of change oil even thou I did not have an appointment. Rachel was so nice and helpful Very fast, efficient and with a smile Quick service of change oil even thou I did not have an appointment. Rachel was so nice and helpful Very fast, efficient and with a smile More

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Great Service at Brandon Honda Very courteous personnel! Very competent and pleasant to deal with. I went in for a routine service appointment. The outside reception people were gr Very courteous personnel! Very competent and pleasant to deal with. I went in for a routine service appointment. The outside reception people were great, as usual. Then Rachel explained what they were going to do and the time it would take - she made sure I would be comfortable during the wait. In addition she sent me her text # in case I had any questions. The visit went exactly as she indicated. She is the type of service advisor that keeps me coming back to Brandon Honda! More

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Recall When I dropped off the car for the repair. I was going to wait at the dealership until the service was completed. However when I was told how long i When I dropped off the car for the repair. I was going to wait at the dealership until the service was completed. However when I was told how long it would take dealership arranged for a ride to take me home and pick me up when the car was repaired. I was very pleased about that. More

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Great service Very friendly and awesome customer service.she communicate via text to let me know when my car was ready.also informed me of additional service at th Very friendly and awesome customer service.she communicate via text to let me know when my car was ready.also informed me of additional service at the time. More

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Excellent I got routine service with a short wait on Saturday. Rachel Christie is my service advisor and is caring, competent and always goes the extra mile. I I got routine service with a short wait on Saturday. Rachel Christie is my service advisor and is caring, competent and always goes the extra mile. I feel more like family than a customer each time I come in and this is the best service experience I have ever had with any auto dealership. No question where I will get my next car and who I will have service it. There is no better place to do business than Brandon Honda and the staff there. I also want to recommend Bill Kirk, my original salesman, who got me an excellent deal and put me in my first brand new car. More

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Solid Service Department Crew works hard to earn your business- prices are generally reasonable. I've never had a problem with any of the work they have done. Crew works hard to earn your business- prices are generally reasonable. I've never had a problem with any of the work they have done. More

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