Rachel Summerlin
Rachel Summerlin at Freeland Chrysler Dodge Jeep Ram

Rachel Summerlin

Service Advisor

Freeland Chrysler Dodge Jeep Ram

5800 Crossings Blvd.
Nashville, TN 37013

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5 Reviews
not yet
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5 Reviews

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5 Reviews of Rachel Summerlin

May 24, 2023

Dealership Rating
Employee Rating

Don't TAke your Dodge Journey to them, if you have a problem, and are a woman who doesn't have a man with you. I paid $655 for my car to get fixed which included a diagnostic for $185 and they said they More

by DM
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No

April 05, 2023

Dealership Rating
Employee Rating

Took my jeep in for a recall and was told I had a head gasket leak and an oil pan gasket leak that would need to be repaired prior to them performing the engine recall testing. Repair quote was around 270 More

by ajn2f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: David Beasley

January 05, 2023

Dealership Rating
Employee Rating

Best sales and service bar none. Great people and clean dealership with alot of inventory. Service is amazing More

by zbugman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Beasley

Jan 05, 2023

Freeland Chrysler Dodge Jeep Ram responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 13, 2022

Dealership Rating
Employee Rating

Excellent staff! ! Rachel was helpful, knowledgeable, the very best! We were traveling from Kentucky to Florida to visit family over the Fourth of July weekend. The More

by Sam
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jul 14, 2022

Freeland Chrysler Dodge Jeep Ram responded

Hello Sam, we are happy to hear that you enjoyed your visit to our dealership for service. Thank you for the positive feedback. We strive to give our customers the best service experience possible! Thank you again for choosing Freeland CDJR.

May 18, 2022

Dealership Rating
Employee Rating

I dont recomend this place is bad they sucks they dont deserve your money waist More

by Herrerapaola
Customer Service
Friendliness
Price
Recommend Dealer
No
May 19, 2022

Freeland Chrysler Dodge Jeep Ram responded

We regret to hear that you do not recommend our dealership. If you are willing to give us another chance, please contact David Beasley, our service manager, at 615-266-3834 so we can understand your situation better in order to try and turn your experience around.

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