Rachel Shafer
Rachel Shafer at Ken Ganley Westside Imports
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Rachel Shafer

Sales Consultant

Ken Ganley Westside Imports

25730 Lorain Road
North Olmsted, OH 44070

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4.9
95 Reviews

Dealership Experience

5 yrs, 5 mos

Languages Spoken

English English

4.9

95 Reviews

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95 Reviews of Rachel Shafer

December 06, 2024

Dealership Rating
Employee Rating

Everyone was so kind and helpful. Would recommend to all our friends and family who are looking to purchase a new or used car, More

by GRAMMIEBECKY
Recommend Dealer
Yes

Other Employees Tagged: Sandi Kuzma

Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review!

December 03, 2024

Dealership Rating
Employee Rating

The sales rep was very helpful and the trade in of my old Buick Lucerne was very easy. More

by RSPERRY125
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tom Matthews

Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

December 02, 2024

Dealership Rating
Employee Rating

I went in with an appointment to talk about leasing a car, and this sales girl and the finance department were very generous and worked a payment for me that was similar to the one I had on my old lease. More

by BARBC2120
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown

Dec 10, 2024

Ken Ganley Westside Imports responded

We're sorry you did not have the experience you wanted with us. We would love to discuss further if you would be interested in speaking further. Please call us at 440-734-2000. Thank you.

November 05, 2024

Dealership Rating
Employee Rating

Rachel was so kind and. It pushy. It was obvious she really loved the product. More

by LRMULLOY17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Asif Kassam

Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 04, 2024

Dealership Rating
Employee Rating

Purchasing my car from Rachel at Ken Ganley was easy! She is knowledgeable and was able to get me the car I wanted right away! The whole process was great! More

by DARCY6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Matthews, Asif Kassam , Bob Zeleny

Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 03, 2024

Dealership Rating
Employee Rating

I love Rachel, she is great to work with and I cannot say enough good things about her. She worked extremely hard to get a great deal for me and I hope to lease or purchase my next vehicle from her when the More

by BOBER777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown

Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

October 20, 2024

Dealership Rating
Employee Rating

I’m thrilled with Ganley Subaru of North Olmsted! Their service was outstanding, making my purchase of the Outback Wilderness smooth and enjoyable. The vehicle’s performance and features exceed my ex More

by ANTHONY.ROMANO0117
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown

Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

October 20, 2024

Dealership Rating
Employee Rating

Rachel was amazing! Highly recommend her to everyone I know looking for a car. She was helpful, knowledgeable and friendly. More

by JUSTHOPE1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

October 07, 2024

Dealership Rating
Employee Rating

It was a very friendly atmosphere and everyone I encountered could not have been more helpful More

by SHIMAGPIE
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sandi Kuzma, Tom Matthews

September 30, 2024

Dealership Rating
Employee Rating

They helped facilitate an excellent buying experience throughout the entire process. Will definitely be back again. More

by N.A.BAUER97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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