Rachel Santos
Rachel Santos at Premier Subaru Middlebury
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Rachel Santos

Sales Consultant

Premier Subaru Middlebury

1660 Straits Turnpike
Middlebury, CT 06762

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5.0
182 Reviews

Dealership Experience

5 yrs, 11 mos

Industry Experience

8 yrs

Languages Spoken

English English

5.0

182 Reviews

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182 Reviews of Rachel Santos

November 03, 2024

Dealership Rating
Employee Rating

The salesperson was thorough and professional and the pricing was fair. The Finance person was thorough and not hard sell. More

by rrshap
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Peguero

Nov 06, 2024

Premier Subaru Middlebury responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 22, 2024

Dealership Rating
Employee Rating

My husband and I had a great experience, Gina was helpful and very communicative about the status of a car I was interested in. Rachel made the car-buying process fun, easy, and painless. She helped make s More

by Sarah D
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Carlos Batista, Gina Bonanzio

Oct 27, 2024

Premier Subaru Middlebury responded

Hi Sarah, we're happy you found our staff to be so supportive during your experience here at Premier Subaru Middlebury. Please don't hesitate to reach out if there's anything additional we can do for you.

September 19, 2024

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Employee Rating

Rachel is the best! She went above and beyond to make sure my experience felt special and supportive. She was very knowledgeable and personable. I would absolutely send More

by cass
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 21, 2024

Premier Subaru Middlebury responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

July 22, 2024

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This was our second new car purchase from Premier. Our experience was excellent. Carmine, Rachel and Carlos are a pleasure to deal with. Very knowledgable and friendly. We would highly recommend Prem More

by Jgrif27205
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jul 26, 2024

Premier Subaru Middlebury responded

Hello, we're happy to hear you had a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2024

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Employee Rating

Rachel Santos made the entire process enjoyable. She understood our needs as a family and found the perfect vehicle to match. Carlos Batista was knowledgeable and explained my car's new features and More

by Verrastrok4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 23, 2024

Premier Subaru Middlebury responded

Hi, we're happy you found our staff to be so supportive during your experience here at Premier Subaru Middlebury. Please don't hesitate to reach out if there's anything additional we can do for you.

June 17, 2024

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Employee Rating

A very kind , friendly and reasonable dealership always caring for the customers wants and needs!! More

by Diane.damiano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 18, 2024

Premier Subaru Middlebury responded

Hi Diane, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

Jun 18, 2024

Diane.damiano responded

Always a pleasure to stop by ask a question and get immediate knowledgeable respond !!!

June 01, 2024

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Employee Rating

Rachel is the BEST! She really made our car buying experience amazing. She’s incredibly knowledgeable and made the process seamless. We appreciated how she took the time More

by Elisa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 05, 2024

Premier Subaru Middlebury responded

Hi Elisa, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 22, 2024

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Everyone seemed very welcoming, the place was very clean. I feel like we were treated with respect. More

by yvonne.cardozo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gretchen Guevara, Carlos Batista , Rachel wrote up the finance papers. We were comfortable ,she easily explain things.

Jun 07, 2024

Premier Subaru Middlebury responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

March 21, 2024

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Employee Rating

I had the pleasure of working with Rachel Santos at Premier Subaru Middlebury recently, and I can't express enough how impressed I was with the exceptional service I received. From the moment I walked More

by jamiepighinni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Batista, Juan Peguero , William LaRovera

Mar 23, 2024

Premier Subaru Middlebury responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Premier Subaru Middlebury! We are always more than happy to assist you if anything else comes up. Take care!

March 11, 2024

Dealership Rating
Employee Rating

I was helped by Rachel Santos and she was so helpful and kind. She made the process so easy and quick we were out of there with my new car in 3 hours. For my first time buying a car she made the experience More

by Adrianna R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Batista, Juan Peguero

Mar 12, 2024

Premier Subaru Middlebury responded

Hello Adrianna, we're happy you found our staff to be so supportive during your experience here at Premier Subaru Middlebury. We hope you continue to choose us for all your automotive needs! Take care!

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