Rachel Santos

The salesperson was thorough and professional and the pricing was fair. The Finance person was thorough and not hard sell. pricing was fair. The Finance person was thorough and not hard sell. More

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My husband and I had a great experience, Gina was helpful and very communicative about the status of a car I was interested in. Rachel made the car-buying process fun, easy, and painless. She helped make s and very communicative about the status of a car I was interested in. Rachel made the car-buying process fun, easy, and painless. She helped make sure we knew what we were getting and didn't make us feel pressured. Carlos was so kind and went over everything in the car with us to make sure we were comfortable. We will absolutely be back when it's time for our next Subaru. More

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Rachel is the best! She went above and beyond to make sure my experience felt special and supportive. She was very knowledgeable and personable. I would absolutely send She went above and beyond to make sure my experience felt special and supportive. She was very knowledgeable and personable. I would absolutely send friends & family to her. More

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This was our second new car purchase from Premier. Our experience was excellent. Carmine, Rachel and Carlos are a pleasure to deal with. Very knowledgable and friendly. We would highly recommend Prem Our experience was excellent. Carmine, Rachel and Carlos are a pleasure to deal with. Very knowledgable and friendly. We would highly recommend Premier Subaru in Middlebury. More

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Rachel Santos made the entire process enjoyable. She understood our needs as a family and found the perfect vehicle to match. Carlos Batista was knowledgeable and explained my car's new features and She understood our needs as a family and found the perfect vehicle to match. Carlos Batista was knowledgeable and explained my car's new features and functionality effortlessly. Additionally, Stephaine Martinelli effectively communicated the services needed for my new vehicle and ensured maintenance promptly. Thank you, team! More

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A very kind , friendly and reasonable dealership always caring for the customers wants and needs!! caring for the customers wants and needs!! More

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Rachel is the BEST! She really made our car buying experience amazing. She’s incredibly knowledgeable and made the process seamless. We appreciated how she took the time She really made our car buying experience amazing. She’s incredibly knowledgeable and made the process seamless. We appreciated how she took the time to listen to what we were looking for and help us get it. It was refreshing to not once feel pressured and to just get to see if she could help us get what we were looking for in terms of features, price, and accessories. She went out of her way to try and get us exactly what we wanted and we couldn’t be more grateful. Can’t say enough about how wonderful she was! More

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Everyone seemed very welcoming, the place was very clean. I feel like we were treated with respect. I feel like we were treated with respect. More

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I had the pleasure of working with Rachel Santos at Premier Subaru Middlebury recently, and I can't express enough how impressed I was with the exceptional service I received. From the moment I walked Premier Subaru Middlebury recently, and I can't express enough how impressed I was with the exceptional service I received. From the moment I walked in, Rachel made me feel valued and respected as a customer. Her knowledge about the vehicles she was selling was truly impressive. She took the time to understand my needs and preferences, and then went above and beyond to find the perfect car for me. Rachel patiently answered all of my questions and provided me with valuable insights to help me make an informed decision. What truly stood out to me was Rachel's professionalism and integrity throughout the entire process. There was no pressure whatsoever to make a purchase, and she genuinely wanted what was best for me. Her honesty and transparency made me feel confident and comfortable every step of the way. Thanks to Rachel, I drove off the lot in my dream car, and I couldn't be happier with my decision. I highly recommend Premier Subaru Middlebury to anyone in the market for a new vehicle, and specifically ask for Rachel - you won't be disappointed! More

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I was helped by Rachel Santos and she was so helpful and kind. She made the process so easy and quick we were out of there with my new car in 3 hours. For my first time buying a car she made the experience kind. She made the process so easy and quick we were out of there with my new car in 3 hours. For my first time buying a car she made the experience painless and was willing to work with me budget wise. She is so sweet and funny I highly recommend buying with her. More

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