Rachel Rininger

I never spoke to her so I can’t give her a rating. Other than that I this is a great dealership. Other than that I this is a great dealership. More

by tyb1978 Verified Customer Verified Customer

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courteous and professional, didn't have an appointment,but no problem and service was very fast appointment,but no problem and service was very fast More

by Black.eddie Verified Customer Verified Customer

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I had to wait at least a half an hour before I was acknowledged. then I had to wait long after my appointment before my car got serviced without anyone keeping me informed.Whenever I go to the service acknowledged. then I had to wait long after my appointment before my car got serviced without anyone keeping me informed.Whenever I go to the service dept and have Rachel she is very unpleasant.They do not put paper mats in the car anymore either.The dealership part is awesome. I have been dealer many years with them. More

by DEEDYDEE23 Verified Customer Verified Customer

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I was Extremely Happy with my Salesman Joey Hurtek! ! He was Very Helpful, Courteous and Professional! He always kept in touch with me when I ordered my 2025 Traverse from the day I ordered it to the da ! He was Very Helpful, Courteous and Professional! He always kept in touch with me when I ordered my 2025 Traverse from the day I ordered it to the day it came in! Joey in My Opinion is the example of what service should Be today! I will recommend anyone to come and see him to purchase or lease a car! Joey deserves a Big Raise! And Salesman of The Year!!! More

by JIMMIEANDCEL Verified Customer Verified Customer

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Rachel was a horrible rep. Didn’t explain my car estimates. Just sent me an email to accept. Horrible job Didn’t explain my car estimates. Just sent me an email to accept. Horrible job More

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Service team is always rude and slow. I have a new car that I bought from Tim Lally and I am spending way too much time taking it back for service. First my transmission went out within 9 I have a new car that I bought from Tim Lally and I am spending way too much time taking it back for service. First my transmission went out within 90 days. It took a month to replace my transmission. Shortly after that the hatch wouldn't open. I called GM and they suggested that I switch dealerships for service. More

by WATSON2789 Verified Customer Verified Customer

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Tim Lally Chevrolet did a good job all I asked including advice on my brake life estimate. The only place I’d get my suburban serviced. advice on my brake life estimate. The only place I’d get my suburban serviced. More

by BRITANNIABUILDER Verified Customer Verified Customer

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For a basic oil change, you guys are widely overpriced. As usual, your labor prices are ridiculous. I won’t be coming back. As usual, your labor prices are ridiculous. I won’t be coming back. More

by NKLINE34 Verified Customer Verified Customer

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Everyone was professional and courteous as always. Good communication and explanation is always appreciated. A very well run service department. Good communication and explanation is always appreciated. A very well run service department. More

by DAVIDNPUTNAM54 Verified Customer Verified Customer

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always professional and courteous, always tells me what else is going on with my vehicle else is going on with my vehicle More

by Black.eddie Verified Customer Verified Customer

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