Rachel Lavitz

I had a really positive experience with freehold. After leaving Lakewood pinebelt Subaru I was so angry and upset. At Lakewood I was rushed, lied to my face, misled and tricked. At freehold though I After leaving Lakewood pinebelt Subaru I was so angry and upset. At Lakewood I was rushed, lied to my face, misled and tricked. At freehold though I had a completely opposite experience. No bait and switch or xx to deal with like at Lakewood. I did not feel rushed or pressured or strong armed. Not overpriced or fluffed with xxxxxxxx add ons and really good people. 10/10 I will return for my next vehicle. Thanks to Eugene and Tyler for their patience and helping me navigate my car buying experience and helping me chose a car I am thrilled to drive and comfortable payments. I hope to have a similar experience when I return for my next car and when I am buying a car for my son. Edit* they gave me a fair offer on my trade in and I commend them for that. Lakewood pinebelt offered me 500. I had a 3k offer from car max and matching offer from freehold without them knowing of my previous appraisals. Again I am very pleased with freehold Subaru. More

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After one phone conversation I can tell this is a place I would definitely NOT do business with. In a world where most things are done online, I put in my application for a car yesterday and then messaged t would definitely NOT do business with. In a world where most things are done online, I put in my application for a car yesterday and then messaged the dealer again this morning to see when I would find out if I was approved only to be rudely told there was someone physically on the premises that takes precedent even though my application was in first. When I asked why it mattered since they have this online option on their website, I wasn't really given an answer other than "there is someone physically here". I have already driven the kind of car so I didn't need to test drive and I live far away, which is why I was going to do everything online. So even though they had everything they needed from me to move forward already, they decided to disregard that and give someone else first shot at the car. Seems very sketchy so I would advise against doing business with a place like this. Person's name was Ira who I had an unpleasant conversation with on the phone. More

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I recently purchased a new Subaru Crosstrek from Freehold Subaru, and I would like to give a special shout-out to Sean, my sales representative. Sean was absolutely amazing to work with! He was friendly, kno Subaru, and I would like to give a special shout-out to Sean, my sales representative. Sean was absolutely amazing to work with! He was friendly, knowledgeable, and went above and beyond to get me everything I needed. I was particularly impressed with Sean's willingness to work on a Sunday to give me insurance details so I would have it ready beforehand. He also spent time with my 100-pound German Shepherd, Ranger, while I was finalizing the purchasing process! The overall car buying process was quick and efficient. Sean was very organized and kept me updated on the status of my order. He also made sure that I understood all of the paperwork involved in the purchase. I would definitely recommend Freehold Subaru and Sean to anyone in the market for a new car. Sean is a great sales representative who will go the extra mile to make sure you have a positive car buying experience. Thank you again, Sean, for everything! I love my new Crosstrek! More

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