10 Reviews
Write a Review10 Reviews of Rachel Huff
May 29, 2024
I don’t think the phones even work at Oakes Kia. There is absolutely zero communication after you purchase the car. I took my car in after purchasing it for a simple fix that they said would take a There is absolutely zero communication after you purchase the car. I took my car in after purchasing it for a simple fix that they said would take a day. It is now 2 weeks later and the only words I have heard from them have been when I personally drove up their in another vehicle of mine (not a loaner from them) to FINALLY hear what they couldn’t do to fix my car. I have called numerous times throughout the week each day to try and hear anything about it for an update and have been continuously hung up on, told “I would be reached out to asap” for nothing to happen unless I manage to call everybody in their office. Extremely unprofessional and sketchy nonetheless. I will never be buying a car from Oakes Kia again. More
Other Employees Tagged: Carlos Amezcua, Steven Carroll , Will Cleveland, Lindsey Coffey
April 14, 2024
100%…BUY NOW Every department took care of me Just the car we were looking for All Hail The Enclave car we were looking for All Hail The Enclave More
Other Employees Tagged: Carlos Amezcua, Bruce Reves, Dillon Corniels, Del Shoals, Meaghan Hill , Will Cleveland, Lindsey Coffey, Derrick Dow, Jack Lawrence
February 05, 2024
Every one I talk to at dealership was professional, answered all the questions I had they really in my opinion went the extra mile to satisfy me. answered all the questions I had they really in my opinion went the extra mile to satisfy me. More
Other Employees Tagged: Karen Suarez, Isabella Brown , Lindsey Coffey, Kim Guyton, Ashley Pennell, Christina Powell, Brandon Vail, Logan Wise
December 27, 2023
Oaks is fast and efficient. They value your time and ensure quick service. Thank you!! They value your time and ensure quick service. Thank you!! More
Other Employees Tagged: Carlos Amezcua, Aly Thompson, Alaina Rosendahl, Olivia Dennis, Mikayla King , Jose Chavez, Derrick Dow, Lyric Greene, Buddy Siems
December 24, 2023
Everyone was extremely helpful i had a great experience and would reccomend everyone to go to this dealership! Be sure to ask for Michelle! and would reccomend everyone to go to this dealership! Be sure to ask for Michelle! More
Other Employees Tagged: Carlos Amezcua, Bruce Reves, Dillon Corniels , Jose Chavez, Michelle Elam, Jack Lawrence, Keith Ordiway, Buddy Siems, Logan Wise
November 26, 2023
Rachel Huff responded quickly. I detailed what I was seeking again. She turned my information over to Lyric Kimley. After many other emails detailing exactly what I wanted, and tha I detailed what I was seeking again. She turned my information over to Lyric Kimley. After many other emails detailing exactly what I wanted, and that I did not have a trade, I was given a price. A few other emails, and then a phone that Lyric stated because I had no trade the vehicle would be $1,000 more. I requested to speak with a manager. Unfortunately I did not get his name. He refused to honor the price quoted in the email. Purchased the vehicle elsewhere. More
Other Employees Tagged: Lyric Kimley
June 10, 2023
You should be driving a KIA! ! From Oakes KIA! I bought my 1st car here, a 2022 Forte. I absolutely love it. Everyone at this dealership (no matter who it is) are always nice to m ! From Oakes KIA! I bought my 1st car here, a 2022 Forte. I absolutely love it. Everyone at this dealership (no matter who it is) are always nice to me. More
Other Employees Tagged: Nathen
March 25, 2023
Everything was great, and salesman Gary Marlin was fantastic. However, some of their claims advertised on their website did not materialize during the closing process, and I was too tired to argue (m fantastic. However, some of their claims advertised on their website did not materialize during the closing process, and I was too tired to argue (my fault). I definitely recommend Oakes, just be sure to hold their feet to the fire regarding their advertised incentives. More
Other Employees Tagged: Gary Marlin, Tonya Shrader
March 15, 2023
The entire staff here was absolutely helpful, professional, and friendly the entire way! Justin is the best, he was quick to help me and did an amazing job walking me through everything and check professional, and friendly the entire way! Justin is the best, he was quick to help me and did an amazing job walking me through everything and checking in with me. I bypassed many other dealerships closer to me in order to work with these guys! The best place to buy a car, they made everything easy!! More
Other Employees Tagged: Derrick Dow, Justin Neyland, Keith Ordiway, Tonya Shrader, Buddy Siems