Rachel Huff
Rachel Huff at Oakes Kia
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Rachel Huff

BDC Director

Oakes Kia

2900 Burlington St
North Kansas City, MO 64116

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4.5
10 Reviews
4.5

10 Reviews

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10 Reviews of Rachel Huff

May 29, 2024

Dealership Rating
Employee Rating

I don’t think the phones even work at Oakes Kia. There is absolutely zero communication after you purchase the car. I took my car in after purchasing it for a simple fix that they said would take a More

by Xxxxxxxxx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Carlos Amezcua, Steven Carroll , Will Cleveland, Lindsey Coffey

May 30, 2024

Oakes Kia responded

I apologize for the lack of communication you've experienced. This certainly does not reflect the level of service we aim to provide. We want to make this right and ensure your car gets the attention it needs promptly. Unfortunately, I cannot locate contact information without a first and last name. If you are willing, please reach out directly so we can address this issue immediately. Thank you, Jeff Solomon - Service Director - 816-474-2900

April 14, 2024

Dealership Rating
Employee Rating

100%…BUY NOW Every department took care of me Just the car we were looking for All Hail The Enclave More

by Boujie999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Amezcua, Bruce Reves, Dillon Corniels, Del Shoals, Meaghan Hill , Will Cleveland, Lindsey Coffey, Derrick Dow, Jack Lawrence

Apr 15, 2024

Oakes Kia responded

We're delighted to know that you had a great experience with every department at Oakes Kia. Enjoy your new Enclave and thank you for the glowing review!

Apr 15, 2024

Boujie999 responded

Simply the Best

February 05, 2024

Dealership Rating
Employee Rating

Every one I talk to at dealership was professional, answered all the questions I had they really in my opinion went the extra mile to satisfy me. More

by rm895406
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karen Suarez, Isabella Brown , Lindsey Coffey, Kim Guyton, Ashley Pennell, Christina Powell, Brandon Vail, Logan Wise

Feb 05, 2024

Oakes Kia responded

We're so glad to know our team at Oakes Kia was able to provide you with a satisfying experience! We strive for professionalism and always aim to go the extra mile. Thanks for your review, we appreciate it!

December 27, 2023

Dealership Rating
Employee Rating

Oaks is fast and efficient. They value your time and ensure quick service. Thank you!! More

by btipton2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Amezcua, Aly Thompson, Alaina Rosendahl, Olivia Dennis, Mikayla King , Jose Chavez, Derrick Dow, Lyric Greene, Buddy Siems

Dec 27, 2023

Oakes Kia responded

Reviews like this one make our day! Thanks from the Oakes Kia team.

December 24, 2023

Dealership Rating
Employee Rating

Everyone was extremely helpful i had a great experience and would reccomend everyone to go to this dealership! Be sure to ask for Michelle! More

by isaboss29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Amezcua, Bruce Reves, Dillon Corniels , Jose Chavez, Michelle Elam, Jack Lawrence, Keith Ordiway, Buddy Siems, Logan Wise

Dec 26, 2023

Oakes Kia responded

We're so glad to know you had a great experience at Oakes Kia! Thanks for recommending us and giving Michelle a shout-out. We appreciate your support!

November 26, 2023

Dealership Rating
Employee Rating

Rachel Huff responded quickly. I detailed what I was seeking again. She turned my information over to Lyric Kimley. After many other emails detailing exactly what I wanted, and tha More

by dmbernheim
Recommend Dealer
No

Other Employees Tagged: Lyric Kimley

Nov 27, 2023

Oakes Kia responded

Apologies for any confusion on pricing. We strive for full transparency and clarity. We see we've lost your business this time due to confusion, however, we hope we have the opportunity to earn it back in the future. Please call Logan Wise at 816-474-2900 with any other questions you may have. Thank you.

June 10, 2023

Dealership Rating
Employee Rating

You should be driving a KIA! ! From Oakes KIA! I bought my 1st car here, a 2022 Forte. I absolutely love it. Everyone at this dealership (no matter who it is) are always nice to m More

by bpils
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathen

Jun 12, 2023

Oakes Kia responded

We're delighted to have earned your loyalty! It's wonderful to hear that the team at Oakes Kia took such great care of you while purchasing your 2022 Kia Forte. We hope you continue to love your new car, and hope to see you back again down the road!

March 25, 2023

Dealership Rating
Employee Rating

Everything was great, and salesman Gary Marlin was fantastic. However, some of their claims advertised on their website did not materialize during the closing process, and I was too tired to argue (m More

by gale155
Recommend Dealer
Yes

Other Employees Tagged: Gary Marlin, Tonya Shrader

Mar 27, 2023

Oakes Kia responded

Thank you for taking the time to share your feedback. I am glad that Gary left a standout impression. However, I do apologize for any mix-ups and would be happy to further address any concerns you have. Please reach out at your convenience. Thank you, Kevin Hall - General Sales Manager - 816-683-4270

March 15, 2023

Dealership Rating
Employee Rating

They are very fast and efficient. From the moment the garage doors open I am made to feel welcome and comfortable. More

by lrsimmonsjchs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2023

Oakes Kia responded

Thank you so much for reviewing Oakes Kia! We are pleased to hear that your visit went smoothly!

March 15, 2023

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Employee Rating

The entire staff here was absolutely helpful, professional, and friendly the entire way! Justin is the best, he was quick to help me and did an amazing job walking me through everything and check More

by kellyh5177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derrick Dow, Justin Neyland, Keith Ordiway, Tonya Shrader, Buddy Siems

Mar 15, 2023

Oakes Kia responded

Thank you so much for sharing your 5-star purchasing experience with Justin and the team at Oakes Kia! We truly appreciate your feedback and wish you many safe miles ahead!

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