Rachel Collins
Rachel Collins at RBM of Alpharetta
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Rachel Collins

Finance Manager

RBM of Alpharetta

345 McFarland Parkway
Alpharetta, GA 30004

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5.0
69 Reviews
5.0

69 Reviews

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69 Reviews of Rachel Collins

June 17, 2024

Dealership Rating
Employee Rating

Jeff - excellent service again! Thank you for another wonderful experience. It’s always a pleasure to partner with you. A special thank to Donnie and to Rachel for their service as More

by GF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Twiggs

Jun 17, 2024

RBM of Alpharetta responded

Hi GF, Wow, thank you for your kind words! We’re thrilled that Jeff Twiggs, Donnie Moore and Rachel Collins were able to provide you with such a positive experience at our dealership. We believe in going above and beyond for our customers, and its fantastic to hear that Jeff made your car buying journey memorable and enjoyable. We’ll be sure to share your feedback with Jeff Twiggs and commend him for his outstanding service. We look forward to welcoming you back to the RBM of Alpharetta family! Best Wishes, Your Friends and Family at RBM of Alpharetta

June 12, 2024

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Employee Rating

Outstanding job ordering and delivering my new CLE 450. Perfect car and was delivered sooner than I thought. Linda Lu is a real pro More

by Cspeak1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Linda Luu

Jun 13, 2024

RBM of Alpharetta responded

Hi Cspeak1, Congratulations on your beautiful Benz! Thank you for choosing RBM of Alpharetta! It is our top priority to give guests an outstanding experience. It's wonderful reviews like yours that truly represent what we strive for everyday! With that being said, it is a delight to hear Linda Luu ensured you had a great time while searching for the perfect vehicle that best suits your needs! We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at RBM of Alpharetta

Jun 12, 2024

Cspeak1 responded

Wonderful dealership full of professional ready to help. Like shopping for candy in a candy store.

June 10, 2024

Dealership Rating
Employee Rating

I had a good experience with the staff at RBM if Alpharetta. I would highly recommend this location for anyone interested in purchasing a Mercedes. More

by Dwaite00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Martin Hina, Ezequiel Rik

Jun 11, 2024

RBM of Alpharetta responded

Hello Dwaite00, It’s really rewarding hearing that our sales team was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Best wishes, Your Friends and Family at RBM of Alpharetta

June 04, 2024

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Bill Favini and all of the staff at RBM of Alpharetta are so knowledgeable and helpful. They made trading in my old car and purchasing a beautiful new car so easy. Thank you! More

by Auburn_Zeta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Favini, Martin Hina

Jun 04, 2024

RBM of Alpharetta responded

Hi Auburn_Zeta, We're incredibly grateful for your kind words and for choosing RBM of Alpharetta. Bill Favini and the entire team are thrilled to have been a part of your car buying journey. We appreciate your support and look forward to serving you again in the future! Best wishes, Your Friends and Family at RBM of Alpharetta

June 03, 2024

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Employee Rating

Unique Car-Buying Experience at RBM of Alpharetta! I had the pleasure of buying my car from Ms. Gwen Moss at RBM of Alpharetta! My car-buying experience with RBM of Alpharetta has been exceptional More

by arnieituen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 03, 2024

RBM of Alpharetta responded

Hello Arnieituen, Wow! Reading your incredibly detailed and positive review brought smiles to all our faces here at RBM of Alpharetta. Thank you so much for taking the time to share your experience with us, and we want to express our sincere gratitude for your kind words about Gwen Moss. From your description, it's clear that Gwen went above and beyond to ensure that your visit to our dealership was nothing short of exceptional. Her dedication to providing outstanding service, coupled with her deep knowledge of the Mercedes brand, truly sets her apart, and we're incredibly fortunate to have her on our team. At RBM of Alpharetta, we're committed to delivering excellence in everything we do, and your feedback reaffirms that we're living up to that commitment. We take great pride in creating memorable experiences for our customers and building lasting relationships based on trust and respect, and it's wonderful to hear that we succeeded in doing just that with you. Your satisfaction is our top priority, and we're here to support you every step of the way on your Mercedes journey. Whether you have questions, need assistance, or simply want to say hello, please know that we're always here for you. Thank you once again for choosing RBM of Alpharetta, and we can't wait to welcome you back to our dealership soon for another outstanding experience! Best Wishes, Your Friends and Family at RBM of Alpharetta

June 01, 2024

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Employee Rating

Everyone was great from the moment I entered the building! Especially Linda Luu! Thank You More

by Kierra Y.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Linda Luu, Deisi Pizano

Jun 03, 2024

RBM of Alpharetta responded

Hello Kierra Y, Your kind words mean the world to us! Linda Luu is truly dedicated to providing top-notch service, and we're so grateful for your recommendation. We can't wait to assist you again in the future! We look forward to welcoming you back to the RBM of Alpharetta family! Best Wishes, Your Friends and Family at RBM of Alpharetta

May 31, 2024

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Employee Rating

Super nice with good service / Jeff Twiggs/ ms Collin’s , Alice. They deserved for good rsise More

by Llosugarhill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Twiggs , Alice the one explaining the car features

Jun 03, 2024

RBM of Alpharetta responded

Hello Llosugarhill, We're incredibly grateful for your kind words and for choosing RBM of Alpharetta. Jeff Twiggs and the entire team are thrilled to have been a part of your car buying journey. We appreciate your support and look forward to serving you again in the future! Best wishes, Your Friends and Family at RBM of Alpharetta

May 29, 2024

Dealership Rating
Employee Rating

Everyone at RBM of Alpharetta made the purchase of my new CLE 300 a wonderful experience. It truly felt like I was being welcomed into a family. I cannot praise Linda Luu, Rachel Collins, and Martin Hina h More

by denton
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Martin Hina, Linda Luu

Jun 03, 2024

RBM of Alpharetta responded

Hello Denton, Wow, thank you for your kind words! We’re thrilled that Linda Luu was able to provide you with such a positive experience at our dealership. We believe in going above and beyond for our customers, and its fantastic to hear that Linda made your car buying journey memorable and enjoyable. We’ll be sure to share your feedback with Linda Luu and commend her for her outstanding service. We look forward to welcoming you back to the RBM of Alpharetta family! Best Wishes, Your Friends and Family at RBM of Alpharetta

May 28, 2024

Dealership Rating
Employee Rating

I had a great experience at RBM Alpharetta with Lori Mohr. She made the whole process fast and easy. It was my first Mercedes experience and my first electric car. She explained exactly what I needed an More

by MG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Martin Hina, Lori Mohr

May 28, 2024

RBM of Alpharetta responded

Hello MG, Wow, thank you for your kind words! We’re thrilled that Lori Mohr was able to provide you with such a positive experience at our dealership. We believe in going above and beyond for our customers, and its fantastic to hear that Lori made your car buying journey memorable and enjoyable. We’ll be sure to share your feedback with Lori Mohr and commend her for her outstanding service. We look forward to welcoming you back to the RBM of Alpharetta family! Best Wishes, Your Friends and Family at RBM of Alpharetta

May 24, 2024

Dealership Rating
Employee Rating

Had a great experience here! Linda was great to work with and we got everything done smoothly More

by ridha786
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Linda Luu

May 25, 2024

RBM of Alpharetta responded

Hello Ridha786, Your kind words mean the world to us! Linda Luu is truly dedicated to providing top-notch service, and we're so grateful for your recommendation. We can't wait to assist you again in the future! Best Wishes, Your Friends and Family at RBM of Alpharetta

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