Rachel Carnahan
Rachel Carnahan at Guess Ford GMC

Rachel Carnahan

Service Advisor

Guess Ford GMC

457 Steubenville Rd SE
Carrollton, OH 44615

4.7
27 Reviews
4.7

27 Reviews

Write a Review

Dealership Experience

2 yrs, 10 mos

Industry Experience

2 yrs, 10 mos

Languages Spoken

English English

27 Reviews of Rachel Carnahan

August 30, 2025

Dealership Rating
Employee Rating

Fast, friendly service. Very pleasant experience. My expectations were exceeded. Service was easy to schedule and the appointment was taken on time. More

by TBURSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessy Lash

Sep 03, 2025

Guess Ford GMC responded

Thank you so much for your business and we appreciate the kind review!

August 22, 2025

Dealership Rating
Employee Rating

This is my third vehicle bought at Guess Ford Motors and honestly I would not want to go anywhere else. They are always very welcoming and helpful. Dennis at Guess has been my salesman all three times and I More

by Teresa B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 22, 2025

Guess Ford GMC responded

Thank you so much for this kind review! We appreciate your continued business!

June 14, 2025

Dealership Rating
Employee Rating

Very, Very helpful! Everyone was kind and understanding and kept me informed at all times! More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessy Lash, Ronnie Vesco

Jun 17, 2025

Guess Ford GMC responded

We are so happy you had a great experience! Thank you for your business!

April 05, 2025

Dealership Rating
Employee Rating

I have always been treated very well at Guess Motors. Everyone I have ever dealt with…from the service department, to sales, to financing have been professional and helpful. More

by BRIGHT1022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 10, 2025

Guess Ford GMC responded

Thank you so much for your business!

March 21, 2025

Dealership Rating
Employee Rating

Tremendous help getting me financed. I needed all wheel drive or 4x4. They meet my needs. Got me into a nice Subaru Impreza. First Subaru ! Nice car ! Had headlight and tps sensor issues More

by DONMARTIN1979
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 21, 2025

Guess Ford GMC responded

Thank you so much for putting your trust in us! We truly appreciate the business and the kind review!

March 01, 2025

Dealership Rating
Employee Rating

Reliable dealership. Trustworthy. Have purchased all of our vehicles from Guess Motors. Nice employees there. More

by Jill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessy Lash, Ronnie Vesco

Mar 01, 2025

Guess Ford GMC responded

Thank you for taking time to write this kind review! We appreciate your business!

February 13, 2025

Dealership Rating
Employee Rating

They did good work but prices are crazy and they will try to upcharge. They told me I need new brakes and rotors but they will last me at least another 2 or 3 oil changes. More

by emmakiko06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2025

Guess Ford GMC responded

Thank you for your feedback! We appreciate your business and are glad you were happy with our work. Our team always strives to provide top-quality service and honest recommendations based on safety and performance. We understand that pricing is an important factor, and we’re happy to discuss any concerns with you. If you’d like to go over your brake assessment in more detail, please don’t hesitate to reach out—we want to ensure you feel confident in any service decisions. Thanks again for your input!

February 02, 2025

Dealership Rating
Employee Rating

Great people to work with, good service at the shop,I have nothing bad to say about the whole staff at guess motors. 2 👍🏻 up. More

by razer2959
Recommend Dealer
Yes
Feb 03, 2025

Guess Ford GMC responded

Thank you so much! We appreciate you!

January 29, 2025

Dealership Rating
Employee Rating

My wife and I needed a new to us car at the start of the year. Dennis and everyone at Guess motors is very friendly and a pleasure to work with. They had a nice selection of options in our price range. More

by thomas.bole
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 03, 2025

Guess Ford GMC responded

Thank you for your business and for your kind review! We appreciate it!

January 20, 2025

Dealership Rating
Employee Rating

Guess service department is always professional and very helpful! Their team is knowledgeable and great customer service. More

by jimmysbbq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2025

Guess Ford GMC responded

Thank you so much for your continued business!

1

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