Rachael Mergott
Rachael Mergott at Crest Volvo Cars

Rachael Mergott | Page 16

Volvo Certified Finance Director

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
4.9
162 Reviews

Dealership Experience

6 yrs, 1 mo

Industry Experience

9 yrs, 2 mos

Languages Spoken

English English

4.9

162 Reviews

Write a Review

162 Reviews of Rachael Mergott

July 28, 2021

Dealership Rating
Employee Rating

The staff is Very knowledgeable, timely and courteous. They work very hard to earn your business and make you feel comfortable. This works well for me More

by jdvince
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Locke Reynolds

Jul 29, 2021

Crest Volvo Cars responded

Thank you for your positive feedback, from all of us here at Crest Volvo Cars!

July 10, 2021

Dealership Rating
Employee Rating

Crest Volvo in Frisco has a great team who is so attentive! They make sure that you are taken care as soon as you walk in the door. Beyond satisfied with my purchase and experience with their team! More

by kgeorgetx
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Selwyn Harris, Randy

Jul 12, 2021

Crest Volvo Cars responded

Thank you for your positive feedback!

June 06, 2021

Dealership Rating
Employee Rating

Friendly staff. Clean and organized. Comfortable waiting area. Everything was ready when I came in for a quick experience. Finance was quick and easy. Overall wonderful experience. More

by TCrosby
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Crosby

Jun 07, 2021

Crest Volvo Cars responded

Thank you for your positive feedback!

May 28, 2021

Dealership Rating
Employee Rating

Excellent experience, salesperson was knowledgeable & friendly but not overly aggressive. He gave my husband and I space and privacy to talk which was a refreshing change of pace from the average dealer More

by jami
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Duncan McPhail, Rico Andani , Sam Hilou

Jun 01, 2021

Crest Volvo Cars responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

May 26, 2021

Dealership Rating
Employee Rating

Excellent customer service.. Shawn Rico and Rachel were very kind and helpful in answering all of our questions. Each of them made every effort to accommodate us. More

by c6smith2002
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rico Andani , Shawn Nowroozi

May 27, 2021

Crest Volvo Cars responded

Thank you for your positive feedback!

May 25, 2021

Dealership Rating
Employee Rating

Excellent service, did not have to leave the house to get the car.. The sales executive was very patient and was able to get the offer that we were looking . More

by Lohit
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edward Mendoza, Max

May 26, 2021

Crest Volvo Cars responded

Thank you for your positive review!

May 19, 2021

Dealership Rating
Employee Rating

We recently purchased our 5th Volvo from Selwyn Harris with Crest. We are so grateful that Selwyn and Duncan McPhail worked hard to get us the best deal in Texas on our new XC-90 T8 Inscription. Rachel More

by Sammi.Hogan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Duncan McPhail, Jeremi Chapman , Selwyn Harris, Keith Weidman. - Service 5 stars (may have spelled incorrectly)

May 20, 2021

Crest Volvo Cars responded

Thank you for your positive feedback, from all of us here at Crest Volvo Cars!

May 12, 2021

Dealership Rating
Employee Rating

Really painless to make the trade and all the staff were very friendly and helpful. I dealt with Paul T and he isn’t on the list, but I’ll check one just to be able to complete this survey. More

by Junebug
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rico Andani , Jimmy Crosby

May 13, 2021

Crest Volvo Cars responded

Thank you for your positive feedback!

April 15, 2021

Dealership Rating
Employee Rating

Whitney went above and beyond to ensure we got the perfect car for us. She literally went searching through inventory on a truck that hadn’t even been processed yet. I’ve had my car for two weeks and More

by mrskimbartlett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Whitney Chase (Fritzke)

Apr 16, 2021

Crest Volvo Cars responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

April 01, 2021

Dealership Rating
Employee Rating

The team was great, we came in to test drive a car a car we saw on line. Max had the car pulled up when we got there. I think it was love at first site for my husband. Done deal. More

by ddavidsontx
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Max Caplin

Apr 02, 2021

Crest Volvo Cars responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

...
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