Rachael Freeman

Rachael was outstanding and attentive. Very interested in meeting my desires and sincere with helping me sort out questions with the vehicle and the app. Very interested in meeting my desires and sincere with helping me sort out questions with the vehicle and the app. More

by diakatfol Verified Customer Verified Customer

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Rachel was terrific. Knowledgeable, professional and courteous very nice to work with.would recommend JLR Knowledgeable, professional and courteous very nice to work with.would recommend JLR More

by cognettir Verified Customer Verified Customer

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Price of vehicle was great as advertised so we decided to purchase vehicle. When I was signing paperwork and preparing to write the check to purchase vehicle I was informed the price is $2995 higher than ad purchase vehicle. When I was signing paperwork and preparing to write the check to purchase vehicle I was informed the price is $2995 higher than advertised because everyone who buys a vehicle has to pay this mandatory fee which includes bogus services such as sanitizing the vehicle, etc. you have no choice you have to pay for it. My daughter loved the car so we paid that fee. We then take the car home and when the fuel was low we attempted to put gas in the car only to find the fuel door wouldn’t open. We brought it back to the dealership and were told the entire mechanism was not working and we’re charged for the repairs. They sold us a 2019 Mercedes with a broken fuel door then didn’t even offer to compensate us for our inconvenience at all. I thought they would have comped the parts or labor or in some way tried to be fair because the fuel door was it functional when we purchased the car. We have never had such poor service and will never return. More

by michellefilic Verified Customer Verified Customer

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Greatest buying experience in my 25 years and 12 vehicles history. All the staff was knowledgeable. The team of Rachael and Steven informed us of several options and and no time were pushy nor unpleasant. We history. All the staff was knowledgeable. The team of Rachael and Steven informed us of several options and and no time were pushy nor unpleasant. We picked the vehicle we wanted and the Finance Guru Kenny was honest, Informative and very straightforward. I could give 20 stars if available. Highly recommend and will be buying more vehicles from this “one of a kind” dealership. More

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I live in Atlanta. I bought a Range Rover for my wife. Rachel drove 6 1/2 hours to bring me the paper work and the car. Then drove back. Above and beyond for sure. I bought a Range Rover for my wife. Rachel drove 6 1/2 hours to bring me the paper work and the car. Then drove back. Above and beyond for sure. More

by pshannon1 Verified Customer Verified Customer

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When you enter a first class showroom With superb staff and a warm welcome it puts you a relaxed environment in which to shop for a New Vehicle! A rarity in todays world! and a warm welcome it puts you a relaxed environment in which to shop for a New Vehicle! A rarity in todays world! More

by Luciusmoore1 Verified Customer Verified Customer

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