Ra'Shaad Hill
Ra'Shaad Hill at Joseph Buick GMC

Ra'Shaad Hill | Page 9

Sales

Joseph Buick GMC

8700 Colerain Avenue
Cincinnati, OH 45251

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4.6
164 Reviews
4.6

164 Reviews

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164 Reviews of Ra'Shaad Hill

March 22, 2024

Dealership Rating
Employee Rating

All was well excellent very fair on my trade in as well thank you for everything More

by serdarbasturk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phil Dorger

Mar 22, 2024

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC, we look forward to having you as one of our valued customers for many more years to come!

March 21, 2024

Dealership Rating
Employee Rating

They seem to work very fast and efficient to get your vehicle back to you in a timely matter More

by joepschueler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil Dorger

Mar 21, 2024

Joseph Buick GMC responded

Thank you, Joe! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joseph Buick GMC.

March 21, 2024

Dealership Rating
Employee Rating

Jay has taken care of my car since the day I bought it and I will never take it anywhere else and always request for Jay to do my service. He has an incredible attention to detail, is quick and very knowl More

by LAURENRKENDALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil Dorger, Jay in service

Mar 21, 2024

Joseph Buick GMC responded

Thank you, Lauren, for taking the time to share your thoughts on working with Jay and our team. We're glad to hear we delivered such a great experience!

March 21, 2024

Dealership Rating
Employee Rating

It was a good experience getting a new car there. We will go there for our next car. More

by PAULROKZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phil Dorger

Mar 21, 2024

Joseph Buick GMC responded

Thank you, Paul, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Joseph Buick GMC are glad to have you as a customer.

March 18, 2024

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Employee Rating

I have been to this dealer 4 times for the same issue an have to go back a 5 time. I was also charged for a part that was already replaced. Service manager gave me a refund. Don't know if I need a differenc More

by BRUCEPICKETT53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 22, 2024

Joseph Buick GMC responded

Bruce, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Mar 22, 2024

Joseph Buick GMC responded

Bruce, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

March 17, 2024

Dealership Rating
Employee Rating

Service was good and friendly and i appreciate the service we recieved from the service dep More

by jfeist1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil Dorger

Mar 18, 2024

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Phil and our team met your expectations. Thank you again for choosing Joseph Buick GMC, we look forward to having you as one of our valued customers for many more years to come!

March 15, 2024

Dealership Rating
Employee Rating

I have bought 6 cars at least from the Joseph Family over the years and EVERY single time it’s been a very friendly,easy, no pressure experience!!! Steve and the guys and girls there are extremely helpful an More

by ARTFEHR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phil Dorger, Steve Super Excellent!!!

Mar 16, 2024

Joseph Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Steve and our team! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 14, 2024

Dealership Rating
Employee Rating

Came an hour early for my scheduled appointment. Absolutely no problems. Hooked me up with what I was looking for, test drove, talked, and purchased. AWESOME experience. Definitely be back. More

by TOBY.WALSMAN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Phil Dorger

Mar 14, 2024

Joseph Buick GMC responded

Toby, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 09, 2024

Dealership Rating
Employee Rating

Great work, great service , friendly service managers. would recommend to others. Dave was excellent about details and responding back to me More

by LITTLEGIRLSMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil Dorger, Dave

Mar 09, 2024

Joseph Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

March 05, 2024

Dealership Rating
Employee Rating

People was decent to deal with. They don’t care whatsoever to even consider working on the price of a vehicle. Watch buying because they will slip in a bunch of charges in the paper More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Phil Dorger

Mar 08, 2024

Joseph Buick GMC responded

Providing a positive experience is our top priority, Mike, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Mar 08, 2024

Joseph Buick GMC responded

Providing a positive experience is our top priority, Mike, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

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