Ra'Shaad Hill
Ra'Shaad Hill at Joseph Buick GMC

Ra'Shaad Hill | Page 5

Sales

Joseph Buick GMC

8700 Colerain Avenue
Cincinnati, OH 45251

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4.6
164 Reviews
4.6

164 Reviews

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164 Reviews of Ra'Shaad Hill

September 26, 2024

Dealership Rating
Employee Rating

Courtney and Ra'shaad are great people! They both worked hard to get us in the car we wanted. They also both have great personalities! Definitely will come to see them any time I'm in need More

by Britnee31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney

Sep 27, 2024

Joseph Buick GMC responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks, Britnee, for choosing Joseph Buick GMC!

September 20, 2024

Dealership Rating
Employee Rating

it was a pleasure working with your team and made the buying experience easy and unpainful. More

by tkingracing
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chris Townsend , Matt Sensel

Sep 20, 2024

Joseph Buick GMC responded

Here at Joseph Buick GMC, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

September 14, 2024

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Employee Rating

I just purchased a 2024 Sierra 1500 from Joseph GMC and it was a FANTASTIC experience. Ra'Shaad and Cortney provided excellent customer service and did everything in their power to make sure I was getting More

by curtismaples
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cortney Gales

Sep 16, 2024

Joseph Buick GMC responded

Here at Joseph Buick GMC, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Curtis, and it was a pleasure having you at the dealership. We appreciate your review!

September 08, 2024

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Employee Rating

Everyone in the service department is very nice and professional treats you like family every time More

by DAWNRAY696
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Townsend , Matt Sensel

Sep 09, 2024

Joseph Buick GMC responded

Thanks for sharing about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

September 05, 2024

Dealership Rating
Employee Rating

I had my tires rotated and was driving when I head a noise in the front end after looking the font front tint was not tighten correctly and two nuts was missing and the other four were lose and the tir More

by PAYNE9234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Townsend

Sep 08, 2024

Joseph Buick GMC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Sep 08, 2024

Joseph Buick GMC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Sep 12, 2024

PAYNE9234 responded

The service was very bad when you have the tires donated and the front wheel was not tighten fight the wheel lost two nuts and the other were lost and the tire was shanking I detected this and tighten the wheel and avoided an ascendant until service corrected it I think I should get a free oil change and tire rotation

August 30, 2024

Dealership Rating
Employee Rating

Courtney and Rashaad were amazing! ! They both made the car buying process super easy for me. Courtney and Rashaad were both very respectful to both me and my grandmother !! I will fore More

by serenity
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Gales

Aug 30, 2024

Joseph Buick GMC responded

Thank you, Serenity! We'll be sure to pass along your compliments to Courtney and Ra'Shaad. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thanks for choosing Joseph Buick GMC!

August 27, 2024

Dealership Rating
Employee Rating

We were looking to get a car for our daughter and everyone at Joseph Buick GMC made that experience a pleasant one. Thank you. More

by JSMILEY2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Townsend , Matt Sensel, Scott Neuhaus - salesman that helped

Aug 28, 2024

Joseph Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 17, 2024

Dealership Rating
Employee Rating

Joe was super helpful and a pleasure to work with! I drove almost 2 hours to look at the car that I ended up buying that night. It was prepped and ready when I got there, no hassle, no waiting. I'll More

by LEESWANK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Neuhaus

Aug 18, 2024

Joseph Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Joe here at Joseph Buick GMC.

August 12, 2024

Dealership Rating
Employee Rating

Very good service all of the employees were great coffee was great can't wait to come back More

by aspencer3822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Townsend

Aug 12, 2024

Joseph Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 02, 2024

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Employee Rating

Danny made my experience with Joseph Buick GMC a great and positive one. He was very helpful and nice. I’m glad I chose Joseph Buick. More

by Erika C Wilkerson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Townsend , Matt Sensel, Danny Fluker

Aug 03, 2024

Joseph Buick GMC responded

Erika, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Danny met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

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