Ra'Shaad Hill | Page 16

I have had great customer service at Joseph Buick Service department. I brought my 2022 Envision in yesterday for an oil change. I was told it would be about an hour, and it was done in about 40 minutes or l department. I brought my 2022 Envision in yesterday for an oil change. I was told it would be about an hour, and it was done in about 40 minutes or less. I have also bought or leased 4 cars from them. I highly recommend Joseph Buick! More

by pjaltherr Verified Customer Verified Customer

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Every time I have a coupon or try to use my GMC points it is a major ordeal. Didn’t get to use my points due to scheduling the service online, however it does ask if you want to use the points. Very flawed s is a major ordeal. Didn’t get to use my points due to scheduling the service online, however it does ask if you want to use the points. Very flawed system. More

by dqp1990 Verified Customer Verified Customer

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everyone was very helpful and outgoing. they closed at 8 but stayed til after 9:30 to make sure i got to leave with my truck that day they closed at 8 but stayed til after 9:30 to make sure i got to leave with my truck that day More

by james.kroeger Verified Customer Verified Customer

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I scheduled for a simple oil change. My appointment was at 820am. I arrived to the shop at 745am. The tech said my appointment was for an oil change and tire rotation. They was adding ch My appointment was at 820am. I arrived to the shop at 745am. The tech said my appointment was for an oil change and tire rotation. They was adding charges and pushing me to fix something that has been going on. I did not leave until 10am. Just for an oil change. More

by BRITTLOCKETT1214 Verified Customer Verified Customer

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Employees very professional and courteous. Waiting room very comfortable and complementary coffee and soft drinks. Waiting room very comfortable and complementary coffee and soft drinks. More

by nancyschriefer14 Verified Customer Verified Customer

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Friendly but never answered my questions without asking me another question, avoid telling the truth, my opinion. Old style dealership tactics. me another question, avoid telling the truth, my opinion. Old style dealership tactics. More

by margraf4 Verified Customer Verified Customer

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Fast quality work. Advisor kept me informed throughout the process. All my service needs were addressed Advisor kept me informed throughout the process. All my service needs were addressed More

by FOURPLAY71 Verified Customer Verified Customer

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Took a while for someone to greet me upon my arrival. I looked online for the vehicle I wanted before coming. Salesman was not sure about inventory. I was rushed through the sale because the salesman and I looked online for the vehicle I wanted before coming. Salesman was not sure about inventory. I was rushed through the sale because the salesman and coworker was attending a Reds game. Tried to give me very unfair amount for my trade in, was asking for more information than what was required interest rate was very high. No follow up call since purchasing the vehicle first and last time buying a car from this dealership. More

by DTHOMAS1024 Verified Customer Verified Customer

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It was a very smooth process from beginning to end. More specifically, my salesman - Danny and finance - Patric were extremely knowledgeable and professional. There was never any pressure. More specifically, my salesman - Danny and finance - Patric were extremely knowledgeable and professional. There was never any pressure. More

by timothyglen Verified Customer Verified Customer

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Good customer service. Well made vehicles. Solid Interest rates and I am very happy with my vehicle. Well made vehicles. Solid Interest rates and I am very happy with my vehicle. More

by HUNTERTHOMAE Verified Customer Verified Customer

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