ROSA POOL
ROSA POOL at ALM Mall of Georgia
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ROSA POOL

Sales Advisor

ALM Mall of Georgia

4228 Buford Dr
Buford, GA 30518

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3.8
114 Reviews

I like to help my customers, be honest and always advise them the best way to buy a vehicle. My biggest goal is. REPEAT BUSINESS.

Dealership Experience

10 yrs

Industry Experience

14 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

3.8

114 Reviews

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114 Reviews of ROSA POOL

September 08, 2024

Dealership Rating
Employee Rating

James Mcgee this is it Edgar Alcaraz Melena Its Just like that except by my rules it has to if not i takes my life More

by Dr.E5196
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Saumil Bhatt, Tony Joksimovic, Tom Terranova , MATT HANKINS, Customer Service, AlcarazI

April 12, 2024

Dealership Rating
Employee Rating

Had the best experience in buying my car. Rosa got me a great deal and I’m loving my car a interest rate. More

by OB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 08, 2024

Dealership Rating
Employee Rating

We were treated with disresprect and rudness of two sales employees (Abdul and Phiilip). our price difference was $500 and we wanted to negotiate it. Abdul told us to either buy the car or leave the store. T More

by Ateeq Ayar
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Saumil Bhatt, Tony Joksimovic, Tom Terranova , MATT HANKINS, Customer Service, Abdul & Phillip

April 05, 2024

Dealership Rating
Employee Rating

Rosa Pool was very helpful in my purchase of my Nissan Rogue. I told her what I was looking for and she showed me options that best matched! She was quick and knew her stuff. More

by DJ
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

February 07, 2024

Dealership Rating
Employee Rating

It was great Customer Service from Mel! I appreciate him for helping me get the car that I want. More

by cpjasabe4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Saumil Bhatt, Tony Joksimovic , Christopher Collins, KEN Dewberry, MATT HANKINS, Christin Jones, Tan Nguyen, BRIAN OKEEFE, Customer Service, Jamel Carter

October 18, 2023

Dealership Rating
Employee Rating

I had pleasant experience and found the staff friendly and helpful. However they were not very knowledgeable about the car I purchased an F type Jaguar) and they failed to reveal that the gps was not fu More

by Rctg2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tan Nguyen

December 10, 2022

Dealership Rating
Employee Rating

I Bought a car from this dealership on 12/7/2022, and the sales person was great her name is Rosa. She was very helpful and knowledgable. However I experienced racism from their finance guy. I do not know hi More

by Luis991299
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Matt Connor, Tan Nguyen, Mike Ugo, Finance, Paul.

October 24, 2022

Dealership Rating
Employee Rating

This company is a scam. I purchased 2 vehicles from the ALM Buford. 2020 GMC Yukon, and 2018 F150. Transmission on 2020 GMC Yukon truck totally damaged and needs full repl More

by Tcarly957
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Saumil Bhatt , ALM ADMIN, Vanessa Balbuena, Customer Service, Suzanne-Supervisor deserves unsatisfactory, and 0 stars. Worst experience with customer service car dealership

October 18, 2022

Dealership Rating
Employee Rating

I appreciate all of your hard work on our milestone anniversary collectible. It completely stunned and astonished my hubby. Never have thought Gifts for 25th Wedding Anniversary to a Couple in India fr More

by Vishnubahl05
Recommend Dealer
Yes

Other Employees Tagged: Tony Joksimovic , Vanessa Balbuena, JEFFREY CAICEDO, Christopher Collins, KEN Dewberry, Zebedee Frady, MATT HANKINS, Christin Jones, BRIAN OKEEFE

September 12, 2022

Dealership Rating
Employee Rating

Rosa out at the Mall of Georgia is the best at making she satisfy her customer. I am very pleased with my car. You are amazing, best place to go to purchase your dream car..I highly recommend this auto sal More

by Carlygreer047
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Customer Service

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