ROBERT HEAD

Easy to schedule. Nice clean facilities. Robert Head is a very good service manager. Has lots of knowledge. Nice clean facilities. Robert Head is a very good service manager. Has lots of knowledge. More

by TJYANKEY Verified Customer Verified Customer

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Service was fast and professional. Very nice waiting area and amenities. All employees are curtious and friendly. Very nice waiting area and amenities. All employees are curtious and friendly. More

by IGOTAGAME4U Verified Customer Verified Customer

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Made an appt for service, when I got there dealer said they didn't have time that day. I drove from Cambridge, so I was not happy about the waste of my time. Had to replace same part that was replaced 6 m they didn't have time that day. I drove from Cambridge, so I was not happy about the waste of my time. Had to replace same part that was replaced 6 months ago & dealer refused to warranty new part. The whole experience was absolutely terrible & I will never use this dealership again! More

by SANDYBREWER22 Verified Customer Verified Customer

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We have been very happy with Stateline Subaru until recently. The new person in the service department needs to spend more time listening to the customer and less time talking about himself and how muc recently. The new person in the service department needs to spend more time listening to the customer and less time talking about himself and how much he knows. We did not have a pleasant experience this last time we had our Subaru Forester serviced. More

by BCHENSHAW2 Verified Customer Verified Customer

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we bought new tires there and had to bring them back and they are rough they are rough More

by BARBMARTIN44 Verified Customer Verified Customer

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Very friendly and courteous. I appreciated seeing the filters and seeing what needed to be done. Thank you ! I appreciated seeing the filters and seeing what needed to be done. Thank you ! More

by VICKICRANK Verified Customer Verified Customer

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Robert H was the most knowledgeable, helpful and personable service representative I have dealt with in the 40 years I have had my vehicles serviced at dealerships. I so appreciate the way he thorou personable service representative I have dealt with in the 40 years I have had my vehicles serviced at dealerships. I so appreciate the way he thoroughly my service record and made appropriate recommendations. The whole visit was a delight. More

by Jgambino53 Verified Customer Verified Customer

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Robert was very helpful. He wanted to make sure the problem was taken care of and that we were satisfied. He represented the service department well. He wanted to make sure the problem was taken care of and that we were satisfied. He represented the service department well. More

by PARMAPA Verified Customer Verified Customer

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I am very sad that you let Lori go. She WAS that department! Compassionate, friendly, honest, humorous. I will finish out my warranty and take my business somewhere else. I gave 2 s She WAS that department! Compassionate, friendly, honest, humorous. I will finish out my warranty and take my business somewhere else. I gave 2 stars because your front desk girls are still great. Personality lacks immensely in your service dept. now though. More

by KMLEWELLEN Verified Customer Verified Customer

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they were fast and friendly. this dealership was much closer than where we baught the car. this dealership was much closer than where we baught the car. More

by MADMEL22002 Verified Customer Verified Customer

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