RICHARD CLAXTON | Page 2

Best ever. Car is doing great. I love it. Couldn't have asked for better service. Thank you Car is doing great. I love it. Couldn't have asked for better service. Thank you More

by tippy9881 Verified Customer Verified Customer

Report | Print

They were fairly straightforward to deal with, but I believe most problems come from the sales staff. The salesperson I worked with did not seem to have a solid understanding of the truck I purchased. F believe most problems come from the sales staff. The salesperson I worked with did not seem to have a solid understanding of the truck I purchased. For the most part, I had to seek out additional information elsewhere. It also seemed like my salesperson didn’t fully understand the details of my deal and often had a different objective than I did. When I asked specific questions, the responses felt deflective at best—or I didn’t get an answer at all. Because of this, I found it more effective to deal directly with management. If you feel like you’re getting the runaround, I recommend speaking with management right away. The floor manager was professional and helpful, and the finance manager was also great to work with. More

by richie800 Verified Customer Verified Customer

Report | Print

Easy deal! Guys were quick and did what we needed to make work and that’s the only thing you really want when buying a vehicle Guys were quick and did what we needed to make work and that’s the only thing you really want when buying a vehicle More

by shawnkrauel Verified Customer Verified Customer

Report | Print

Sales rep Moises and sales Manager Richard were very professional and courteous. Took the time to explain our best options for the purchase of the vehicle. It was a smooth transaction, would highly reco professional and courteous. Took the time to explain our best options for the purchase of the vehicle. It was a smooth transaction, would highly recommend Starling Ford. More

by eliterivera212 Verified Customer Verified Customer

Report | Print

Have no idea who this person is…? Pls acknowledge who’s who asap to clarify … now 15 words! Pls acknowledge who’s who asap to clarify … now 15 words! More

by RAYPICK54 Verified Customer Verified Customer

Report | Print

From start to finish everything was easy and straightforward. Services, sales and financing, everything was great!! Thanks to Raph, Richard, Michael and Mac! straightforward. Services, sales and financing, everything was great!! Thanks to Raph, Richard, Michael and Mac! More

by mnk2903 Verified Customer Verified Customer

Report | Print

Very happy with the Sterling Team - Richard, Titan and Rafael! They delivered the vehicle as promised! Rafael! They delivered the vehicle as promised! More

by TimB Verified Customer Verified Customer

Report | Print

Felt like they worked pretty hard to get my business. I also had a couple concerns after I got home and they said they would take care of it. So very happy and love my new truck I also had a couple concerns after I got home and they said they would take care of it. So very happy and love my new truck More

by j_swearingen Verified Customer Verified Customer

Report | Print

The servic was great is little over priced. But for the first time the service technician got the correct quarts for the oil change in my car But for the first time the service technician got the correct quarts for the oil change in my car More

by mgmdkm49 Verified Customer Verified Customer

Report | Print

I had a very good experience using this dealership. Everything went very smooth and would recommend them.. Everything went very smooth and would recommend them.. More

by brucesllrs Verified Customer Verified Customer

Report | Print