REYES TEXIDOR

this dealership unique lot of changes the manager is treating people very rude and my car has a problem in front wheels I call for the service I dropped my car from 10:00 in the morning to 5:00 p.m. the treating people very rude and my car has a problem in front wheels I call for the service I dropped my car from 10:00 in the morning to 5:00 p.m. they never fix anything this is not the right things how you treat the customer I will never recommend this company to anyone else I wish there is the last one star I will give to this company because they're not good and if you need my phone numberI'm so happy to to answer any question in person More

by LAHCEN411 Verified Customer Verified Customer

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dealer was very professional and got a better interest rate than first offered. got me where I needed to be on the monthly payment. rate than first offered. got me where I needed to be on the monthly payment. More

by ASLVTRUCKINGLLC Verified Customer Verified Customer

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its always a great pleasure servicing my car and they really make sure all my problems where solve really make sure all my problems where solve More

by PSBIGBEN Verified Customer Verified Customer

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It was really good nothing bad to say in and out. I’ll bring my car back to him. I’ll bring my car back to him. More

by SGTMARRERO Verified Customer Verified Customer

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AVOID DEALING WITH GENERAL MANAGER REYES TEXIDOR AT ALL COST. I ALREADY FILED A CLAIM THROUGH BERGEN PASSAIC CONSUMER AFFAIR THATS WHY MUCH IM PISSED OFF AND WRITING EVERY BAD REVIEW I CAN TO STOP THIS GUY COST. I ALREADY FILED A CLAIM THROUGH BERGEN PASSAIC CONSUMER AFFAIR THATS WHY MUCH IM PISSED OFF AND WRITING EVERY BAD REVIEW I CAN TO STOP THIS GUY FROM MANAGING THE DEALERSHIP AND LOSE GOOD REPUTATION OF THE DEALERSHIP. PROMISES OVER TEXT AND PHONES THAT HE CANNOT KEEP AND KEEP DELAYING WHAT HE PROMISED TO DO FOR THE CUSTOMER AND BLAMES THAT LICENSE PLATE IS TAKING LONG TO GET DUE TO DMV PROCEDURES AND DOES NOT GIVE A xxxx ABOUT ME HAVING TO DRIVE THE VEHICLE WITH EXPIRED TEMP PLATE. DOES NOT EVEN AGREES THAT HIM AND HIS SALES MANAGER FORGOT TO GIVE ME COPY OF ALL MY DOCUMENTS THAT I SIGNED ON THE FIRST DAY OF 41,000 DOLLAR LEXUS RX350 PURCHASE AND SAYS THAT HE WILL SEND ME COPY OF ALL MY DOCUMENTS OVER FEDEX WHICH HE DIDN'T. HE PROMISES THAT HE WILL SEND A RUNNER TO DROP ME OFF THE COPY OF DOCUMENTS NAD LICENSE PLATES AND HE DIDNT AND MADE ME PICK UP THE PLATES WHEN IT FINALLY GOT TO THE DEALERSHIP. ONCE I WAS THERE ONLY PLATES WERE AVAILABLE AND I ASKED FOR THE COPY OF PHYSICAL DOCUMENTS AND HE SAYS HE FORGOT AND CALLS SOMEWHERE TO EMAIL IT OVER WHERE I REJECTED TO RECEIVE ALL MY DOCUMENTS OVER EMAILS AND WANTED TO HAVE IT IN MY HAND NOW. HE SAYS ALL OTHER BULLSH1T AND WHEN I FINALLY GOT SO MAD AND REPEATEDLY YELLED AT HIM ABOUT THE DOCUMENT HE GOT UPSET AND KICKS ME OUT OF HIS OFFICE AND WANTED TO "TAKE IT OUTSIDE AND TAKE CARE OF THIS BUSINESS BY PUNCHING MY FACE" . AMAZING HOW SOMEONE IN A POSITION TO BE IN CHARGE OF THE DEALERSHIP SAYS SUCH A STRONG WORD TO A CUSTOMER DUE TO YOUR MOOD. EXTREMELY UNPROFESSIONAL HE WILL DEAL WITH YOU DEPENDS ON HIS MOOD FOR THE DAY. IF HE LOOKS LIKE HE ISN'T IN A GOOD MOOD, DO NOT TALK TO HIM YOU NEVER KNOW WHEN HE WILL TAKE YOU OUT AND PUNCH YOU IN THE FACE. PLEASE AVOID HIM AT ALL COST. THIS GREAT DEALERSHIP WILL BE RUINED UNDER NEW MANAGER WITH "REYES TEXIDOR" IN CHARGE. More

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Great experience with Route 17 Mitsubishi. Nader was very professional. Ray got us a very low APR. I am totally happy with this place. Nader was very professional. Ray got us a very low APR. I am totally happy with this place. More

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Helpful advice to me about care for my car in the future if i have problems again if i have problems again More

by DAVIDCOLOMA21 Verified Customer Verified Customer

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Excelente servicio el que brinda todo el personal, personalizado, y preocupados por complacer cada petición del cliente personalizado, y preocupados por complacer cada petición del cliente More

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Adem is service is the most valuable employee at this location . What he did for me after the sales manager refused to return my calls and instructed to not fix my car I had bought only 14 days prior. Ad location . What he did for me after the sales manager refused to return my calls and instructed to not fix my car I had bought only 14 days prior. Adem assured me that he would honor the warranty and he did . I was and am being treated for lung cancer. Even while in the hospital Adem called with updates. The dealership manager Ray should be fired ! More

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The service was tremendous. From the manager to the techs, they were polite, professional, and excellent at their jobs. I was hesitant to service there because of the dealing I From the manager to the techs, they were polite, professional, and excellent at their jobs. I was hesitant to service there because of the dealing I had with the sales team. The sales team was unfortunately the opposite which at first hindered my decision to return to that store. I'm glad I gave them a second chance, because the service team was amazing. Whoever trained the service team should train the sales team. Adam is very good at his job and I tip my hat off to him for how he handled my rudeness at first. You can tell that he loves his job and cares for that store. I will definitely be servicing my car here moving forward. A+ service More

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